Location: The hotel is located just off the Recogidas and is a 10 minute stroll from the Cathedral. It is situated on a fairly busy street, but is well sound-proofed, so noise is not an issue. There are a number of bars and restaurants within a short stroll.
Reception: Manned 24 hours by multi-lingual staff. Check in and out was quick and efficient. They have direct contact with taxis and when we ordered one on checkout it was outside within 5 minutes.
Room: Comfortable and well furnished with firm beds, easy chairs, a desk, and plenty of storage space. Extra pillows were available in the wardrobe. There was a TV with BBC World as its English language channel. The Bathroom was clean and well lit.
Breakfast: Buffet-style with good quality hot and cold options. Coffee pots and hot milk automatically appeared on the table, and there were teabags and hot water dispenser for those who prefer tea. My only complaint was the standard of the coffee, which was poor - one mouthful was enough.
Staff: All of the staff that we came in contact with, Reception, Bar, Cleaners, and Security were friendly and helpful.
Other facilities: A pleasant, if pricey, bar serving tapas with drinks. Two coin operated computers with internet access (1 euro for 15 minutes), though they ran a little slow. There is also an indoor swimming pool, sqash courts and a restaurant, none of which we used, so no comment.
Overall I felt the hotel was good value for money, and we enjoyed our stay.







