I knew i was in trouble once the taxi driver motioned for someone from the hotel to come out and help me with my luggage (4 suitcases) and was totally ignored. As my husband, myself and two year old child managed to get the luggage through the front door, the 3 men behind the desk just sat there staring at us. There was no hello or welcome. I asked for one of their renovated rooms and the man behind the desk, basically said that I did not book through them (therefore i did not pay a high enough rate to get that room). Okay, fine. We arrive at an old shabby room that looked like it would fall apart if I touched anything. The bathtub was aligned with rust, which made it scary to step in the tub. I could hear the tenants on either side of me. A husband and wife talking loudly in Spanish, which continued for three days until the wee morning hours. If I spoke Spanish, I could have a conversation with them right through the walls. The worst part about it was when my neighbor went to sleep at night. The snoring was so unbearable, I had to turn the faucet on all night just to tune him out. That is how I slept for three days. His head was just inches from mine in the next room. It was disgusting. I asked to have my room switched after the children in the next room started pounding on the walls so hard, I thought their fists would come through, but I was denied a room change. When a party of 100 people arrived to party all night at the hotel, I gave up on sleep. I asked them what their rate is to use the telephone and they said they did not know. They basically wanted to pull the rate out of their behinds. What an awful, shabby, disgusting hotel. I am so embarrassed for them. When we asked if there was any place open on Sunday night to eat out. They said everything was closed and then proceeded to give the menu for their dining hall. When my husband and child went out anyway, we found every restaurant and pastry shops open. What a bunch of greedy, lying, lazy jerks. They made my experience in Granada an incomplete one and that is just sad. Low class and Low rent. that is the only way to describe this hotel.