On arrival we were very impressed, the receptions areas are lovely and despite earlier reviews re staff we found them efficient and helpful. We had been unable to have a room in the new part of the hotel allocated prior to arrival but, once there, it wasn´t a problem.

Would have been a problem if we wanted to use the pool as there was a wedding party there as we arrived and don´t think we would have felt able to get a sunbed out in their midst!

Got to our room to find unmade beds and it obviously hadn´t been made ready so rang reception who said ´not ready´and immediately put the phone down! Within minutes a maid arrived and got to work. We wanted to go straight out so we left her to it and it was all sorted when we got back.

Although this part of the hotel is a better part to stay in, due to the noise from the function rooms in the older part, it doesn´t actually appear to be finished. There are no pictures in the rooms and the restaurant menu folder only contained writing paper and a laundry list. The room fridge had the shelves down and contained nothing at all and one day we had a bath mat, another we didn´t.

Despite reporting that the hairdryer was not working on two consecutive days it was never fixed.

The beds are extremely comfortable and overall the hotel was fine but fine isn´t what we expect from a 4 star hotel. We could have opted for something less expensive but we didn´t as we wanted better facilities.

We will be visiting Granada again but not staying at this hotel.

I travelled with a group of 6 friends to Granada and booked the 4* Los Angeles some time ago. We arrived at about 8pm and were all very impressed with the hotel from the outside and indeed the lobby.

The man on reception was very helpful and we quickly got checked into our 5 rooms. The corridoors to the rooms were very impressive and I was looking forward to seeing my room. However, I opened the door and felt a little disappointed. The room was large (3 large single beds) but very dated. The furniture was tired and worn and the bathroom was ready for a make over. Also, the was no safe and minibar, which is normally standard in a 4* Hotel.

On meeting my friends back at reception it seemed some others were disappointed too. As it was raining we decided to eat in the hotels restaurant on the 4th floor. This was busy and was also hosting a wedding party but we were served by a very efficient and friendly waiter. The food was of a high standard and there was plenty of it. Overall, for a hotel restaurant it was very good.

On returning to my room on the 2nd floor (room 203), I could here furniture scraping along the tiled floor of the room above. After several minutes this did not stop and decided to go onto the 3rd floor to investigate. On arriving at the 3rd floor, I soon realised that the noise was actually coming from the wedding guests in the 4th floor restuarant. This was now after midnight.

I returned to my room and called reception. I asked to move rooms and was offered an alternative room immediately without question. This was room 236. Although on the same floor, this room is in the newer part of the hotel and not under the restuarant area. This room was fantastic. This is like the rooms the hotel shows on Expedia. It was modern, new. It was large in size with safe and a fridge (not stocked). The bathroom was large and modern. Infact there was a bath with shower and in seperate room was a large shower cubicle and the toilet.

This room was quiet during the evening, however with I think most Spanish hotels, having the tiled floors means that when the person in the room above wakes up, everyone wakes up!

Each day during our stay we ate breakfast at the hotel. This is a buffet breakfast and offers a large selection of meats, hot food, cakes, toast, juices, etc. This cost 7 euros and in my opinion was well worth it.

The hotel is quite a walk into the centre on Granada (30 or more minutes) but we ordered taxi's several times from reception and from them to be relatively cheap and prompt.

Although we did not get the chance to use the hotel Spa and Pool facilities, we did check them out and I have to say they looked excellent. The Spa and Massage is at extra cost.

All in all, we enjoyed our stay but please be aware that not all the rooms are 4* standard (the original was 2* in my opinion). However, the bar, spa, restuarant, breakfast, staff all make up for this.

We chose this hotel through the TripAdvisor website and because of the limited choices that were available during the time of our stay, during a religious holiday in Granada. The location was very good; an easy walk to the city center and shopping and also within walking distance, although an uphill climb, to the Alhambra. We were politely greeted at the desk by a young man (one of two young men who were very helpful with information and directions; a third, older man was a grouch who we avoided after our first try at asking for directions). The room was old but appeared clean; however, our toilet ran during our entire stay - not constantly - just every two minutes. We ran the air conditioning to block out the sound of the toilet until the smell of rotten egss filled our room. If you stay here, request any floor other than the third floor which is located directly below the dining room and ballroom. The last night of our stay, a large wedding reception was being held and we were kept awake until after 2:00 AM by the sound of chairs being dragged across the marble floor above our heads and people walking constantly about. A very sleepless night! We ate breakfast here, but no other meal. The morning of our checkout, the staff had our car waiting for us in the courtyard which I thought was a nice touch but I would not choose this hotel again.

Being a solo driver/navigator, I chose the hotel because it required no cross-city navigation, being near the southern ring-road, yet within walking distance of the centre. It even has valet parking for its garage (well worth the cost.) The staff were very friendly and helpful, good food, comfortable bed... Hard to fault it, really.