If I had to choose the best thing about this hotel, it would definitely be the service. In my life I have never come accross such a positive, optimistic, always smiling, chatty and pleasant staff!! Plus, they are fluent in English and if you are having troubles with your Spanish, they will take the time to slowly walk you through all the details in Spanish. I really felt as if I was staying in a friend's house rather than a hotel.
The rest of the hotel is also very nice, the reception offers a free computer and wifi in the hotel. The rooms are very clean, with a large and comfortable bed. The room I stayed in overlooked the extremely busy street, but the soundproofing is so good that once you close the windows, there is absolute silence, so you can sleep very well. The shower is a bit tricky at first since it has a distinct mnechanism, but after a couple of minutes of fiddling with the faucet you get the hang of it and start to enjoy the various types of showers available.
The position is also great, there is a bus station 1 minute away where you can take the local bus which takes you anywhere you want for 1.20€. If you come by bus to Granada, definitely take the local bus to the hotel (lines 3 or 33) because it leaves you practically at the doorstep.,
The town centre is also extremelyx close, a couple of minutes away, and from the hotel to the entrance of Alhambra you need cca 20 minutes.
If I ever return to Granada, this will be my choice nr. one!