We found the Princesa Ana to be staffed by helpful, friendly people who did everything one could ask. Negatives: The hotel layout is peculiar and not particularly convenient: many stairs, hallway lighting (or lack thereof). The rooms are poorly lighted, (which is not unusual). The beds were overly firm, and television was quite small and limited in choice. The restaurant food was mediocre, but service was friendly. The hotel is a substantial distance from the Alhambra. Positives: In sharp contrast to the previous reviewer, we found the Princesa Ana to be impeccably clean, the bath more than adequate, the desk and bell staff willing to go beyond the call of duty to be helpful. In summation, the Princessa Ana should be ranked as a solid 3 star hotel, not a 4 star. We had just left the Westin Palace Hotel in Madrid, so the Princesa Ana's faults may have assumed a higher profile for us than they merited. One should not have unrealistic expectations when paying under 200 euros per night. Really not a bad place that is trying to meet its clients' needs.





