The hotel is nice, with a jacuzzi tub in the bathroom, though the beds are rock hard, sleeping on the floor may have been more comfortable. However, the staff is horrible. With the recent switch over on banks that sell the Alhambra tickets, we booked them through the hotel, a month in advance, thinking they would be on top of it, and they sent me an email confirming that I had tickets. Two days before we showed up, they say they have to redo the reservation because the process had changed and to call them with a credit card number, which I did, next day, and I was told to call back next day to confirm, which when I did, I found that they booked it for the wrong time, and then proceeded to tell me it wasn't a big deal and that I "was lucky to have gotten the tickets at all, since others hadn't", even though I had booked 1 month in advance and received confirmation from them. The manager was able to sort this out, but when we arrived, we weren't greeted, told our rooms weren't ready (which we had expected, being early) and to come back in 2 hours. We came back 2.5 hours later, were given our key (again after being spoken to rudely) and sent upstairs, were the maids were still cleaning the room! The maid disappeared in the middle, we had to go down and get the receptionist to get another maid to come up there (and got no apology for our trouble). It took 45 min from when they gave us our key to us actually being able to get in the room. Every time we spoke with the staff, they were rude and unhelpful. Close to the Alhambra or not, completely not worth it!

This hotel is located immediately across from the Alhambra -- just a short flight of stairs and you're in the Alhambra parking and ticket booth. There's not much to do in the hotel area after dark (restaurant choices very limited). Rooms are small, but clean. We stayed in a 4th floor room with a little terrace, which was impossible to enjoy during the day (sun, heat) but a nice place to sit and enjoy the cooling night air. Only problem was an odd smell that permeated the room (bathroom drains?). There's a red bus a short walk down hill that will take you to the center of the city -- where's there's plenty of restaurants and other activities.

This hotel is in the street opposite the famous Alhambra and you can park in the main Alhambra car park at a discounted rate when you present a chit from the hotel.

I actually stayed in the hotel annexe a couple of doors away from the main hotel building. From the outside it didn’t look too promising (the entrance is in a passageway next to a souvenir shop) but the room itself was old-world charming and being situated at the back of the building was quiet and tranquil. Our evening meal at the main hotel was enjoyable and the waiting staff were polite and attentive.

This is a great hotel for those wanting to visit the Alhambra, where you have to queue for tickets before 8am if you want to get in the same day, therefore staying opposite the booking office is a big advantage.

The location opposite the Alhambra is just great, but you need to go down hill to have fun. The area has 4 hotels, 1 snack bar and 3 souvenir shops... We were too tired to go down hill, but we did like to have a drink. So we had no choice to have a drink in the hotel lobby. Ok, but too expensive and quite boring.
Saw someone wrote about noisy rooms, well hey that is true. We could enjoy a great sexual experience from our neighbours lol.
We were located in the 'residence' of the hotel, a couple of doors next to the hotel. At first it appeared a bit strange, but rooms were great. Spacious and nice bathroom with not working jacuzzi.
Breakfast was more than good and also staff was helpfull.