We booked this Hotel through Tripadvisor web-site as usual and after choosing an advertised late deal "special offer " and submitting our credit details the price came back confirmed at more than wice that which we had agreed!! On querying this with the hotel we were told that internet prices change by the second and that the rate we had booked at had changed the instant we booked it and nothing could be done , unbelievable!! so had to pay because by the time we had queried it with anyone we could contact here was no rooms left anywhere else , and the only option we were given was to cancel.Have normally stayed at the Melia Granada and really liked it so thought we would give this newly aquired Melia Hotel a go, but never again ( it really does not live up to the Melia Chain name) . Very dated furnishings and no room air-con on so had to keep the window open all night in December as it was so stuffy and hot, consequently couldn't get any sleep both nights as the road outside is very noisy all night long. No toiletries supplied apart from a very basic hand wash .The breakfast was terrible stale bread and curled up ham and cheese ,coffee OK ,OJ watered down, not good when you can get decent food everywhere else you go. The staff were fine, very courteous and helpful, but I'm afraid they could not make up for the lack of everything else. Certainly at well over a hundred pounds a night we would not recommend it, vote with your feet and go somewhere else!! Altogether a bad experience!!
S Kerr Liverpool

The location was great, the room was comfortable and the staff were very friendly and helpful. On the down side, the AC wasn't on yet, so we had to sleep with the window open. The trash collectors came by at 2:30am and were incredibly noisy. They woke us up and kept us awake for a while. There was also a problem with the showerhead, but it still worked. We easily walked everywhere in the city that we wanted to go, and we found the location to work very well for us.

We stayed in this hotel for Christmas '06. We read reviews to the effect that it was noisy but because we were pressed for time we opted for it nevertheless. Lo and behold, the reviews were correct and our nights were filled with a cacophonous symphony of ringing church bells, stiletto heels on tiled corridors and, most annoying of all, the sound of what we believe was furniture being dragged along the tiled floors overhead. This symphony, might I add, commenced at 5 a.m. sharp. When we informed the receptionist about this on our departure we did not even receive an apology or acknowledgement. Otherwise the hotel was in a good location close to the city centre and all the main sites of interest were within walking distance, unless of course one was wearing stilettos (beware of the cobbles in Granada)! The restaurant was good and the waiting staff were friendly, but we found the standard of this 4 star to be inferior to those in which we stayed in Madrid. Buen viaje!

This hotel is in the most inconvenient location in Granada if you want to see any of the sights. The staff are really rude. It overflows with cigarette smoke and the beds are like concrete.