My first tip is to check the Saray Hotel website directly: we ended up paying more on Expedia, so be sure to check the Saray site before committing elsewhere.
This hotel was perfectly fine in terms of the hotel itself: the bed was comfortable, although the requested matrimonial bed ended up being 2 single beds pushed together (ask for a "cama italiana" in this case...they'll at least try to improve this by adding a mattress pad and king sized sheet). There was a flat screen television, a nice desk area, lots of good lighting, good curtains for those of us who like the dark in the morning, a wide selection of pillows, a very good shower, and overall, we found the room to be quite comfortable.
The hotel lobby is also non-smoking, a real bonus. We did find, though, that folks smoked even in the non-smoking rooms on the non-smoking floors, but that is certainly not the fault of the hotel.
We had two problems with the hotel: internet and location.
1. Although they advertise wireless internet access throughout the hotel, they were well aware of the fact that it doesn't work past the ground floor. They made some half-hearted commentary that they would call a technician to see why ours didn't work on the fourth floor, but we all knew it never works. This was an issue for us, as we require internet access for work purposes.
If you do not bring your computer, you can access the internet through the television and a wireless keyboard for 7 euros for 24 hours, a fair bargain for europe.
2. The location of the hotel, while a relatively short walk to the edges of town is on the WRONG edges of town. Yes, it is close to the center, but the parts of the center where the action really is (around Plaza Nueva) are further afield. There are cafes and restaurants within a relatively short walk to this hotel, but the better cafes and more interesting restaurants are further along.
And for those who are looking at the hotels near the Alhambra and are thinking as we did that the Alhambra must be a 30 minute taxi ride out of town, it isn't. It is a good hike up a pretty steep hill near Plaza Nueva, but if you are in good shape and like a little exercise, it was a nice climb, and the hotels that are nearby are probably closer to the action than this one.
However, there are lots of buses that stop very close to the hotel, so if you are willing to take a bus, you might not mind the distance.
If we were to visit Granada again, we would look at hotels closer to Plaza Nueva than this one. Although the Saray was perfectly fine, after a long day of hiking to the Alhambra, we wished we were closer to town.





