Lovely room with fabulous views over city. First class staff. Great terrace for drinks and superb breakfast.Expensive bur worth it.

This hotel is VERY convenient, it is quiet (at least so in early June), and our accomodations were very comfortable. But ... the service in the dining rooms was poor at best. At dinner our waiter just disappeared after taking our order, and we eventually got service by corraling another waiter. In the bar, with its wonderful view out over the city, we found the service persons shooting the bull in the bar, not out looking after the customers.

Too bad, as the stay was otherwise very good. This smacks of poor leadership from the hotel management.

We chose this hotel because we wanted a first-class experience and the Parador was booked. We were willing to pay top dollar, and boy did we! We expected and accepted that it would be over-priced, but we were not prepared for the astonishingly rude service. It wasn't an isolated incident. In fact, we didn't have a single positive experience with a single member of the hotel staff, from the front desk to the restaurant. I've traveled in many places and stayed in many hotels of every quality, but I cannot remember being so consistently offended by the condescending, couldn't-care-less attitude of the staff. The hotel was not elegant, but cheesy in a low-budget Disney sort of way. The room itself was attractive and it did have a great view of the city, but the a/c did not work, and though we paid for a queen bed we got two singles. It was not worth the "price" we had to pay, and (in case it is not obvious) I do not recommend it, even as a last resort.

Very disappointing hotel. The smell in the room was like an outhouse, wreaking from the bathroom plumbing. So we changed rooms, and guess what? Same smell!! The front desk then did nothing. It was really intolerable to stay in the room. We managed to survive by keeping the windows wide open.

Other features of the hotel: Mostly tacky decor and furnishings.

The only positive about the hotel is that it is close to the Alhambra and has good views, but most of the view is of the modern part of the city. And there is no view of the Alhambra itself .

If you have a nose, definitely choose another hotel.