So I wanted to take the wife for a nice trip to Granada. As well as exploring the city, we also wanted to have some relaxation time in the Spa. Having booked a Sunday and Monday night in August. On arrival we were told that the Spa was closed on these two days. This I found strange, as had never experienced this anywhere else before. If the hotel is open, the Spa is normally open by default, especially when you have "Spa" in the name of the hotel!
So forgetting about the Spa, and just treating it as a regular hotel. We were actually very happy. The room was clean, tidy and big enough. We had a bath with shower. The "double" was two single beds shoved together though.
The location of the hotel is pretty good. The centre of Granada is about a ten minute walk, and the very excellent Parque de las Ciencias de Granada is also walkable. If driving to Granada, you can park the car and wont need it again until you're ready to go home.
The location is great for families as there is a big play park just outside as well.
Having read other reviews, car parking for the hotel was very expensive. So I parked about 5 minute walk down the road for free on roadside parking, and had no problems.
We didn't take breakfast or evening meals at the hotel. But overall we were satisfied with it as a hotel, and had got good value for money. It was just a shame the Spa was closed.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for taking the time to provide your feedback regarding our hotel. I am certainly disappointed that your stay was not all what it could have been.
We regret that during his visit, you don´t meet our timetable, since we have posted in all the websites where our published establishment appears. Our Centre will remain closed Sunday evening and Monday.
We do not know how you managed your booking to be able to verify the information that was provided.
We stay in your entire disposal and hope that you return to visit us in other occasions, meanwhile we will continue working in achieving our goal that is that our guests enjoy their stay along their holiday in our establishment.
Gerente Senator Granada Spa Hotel
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.