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“Appears to be better than it is” 2 of 5 stars
Review of Senator Granada Spa Hotel

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Senator Granada Spa Hotel
4.0 of 5 Hotel   |   Paseo del Violon s/n, Granada, Spain (Figares)   |  
Hotel amenities
Ranked #36 of 129 Hotels in Granada
New York City, New York
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Appears to be better than it is”
2 of 5 stars Reviewed February 20, 2013

It looks like a very nice hotel but.....
The heat barely works and there is "nothing that can be done."
The toilet has a slow leak on the floor.
The tub in the bathroom can only be filled by using the shower head as
the mechanism is stuck in the up position......on and on

Stayed January 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, Gerente at Senator Granada Spa Hotel, responded to this review, March 1, 2013
Dear Guests,

I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide.

We regret not covering your expectations and we will be delighted if you offer us the opportunity to return to have you back in any of our establishments.

Carmen Becerra
Gerente Senator Granada Spa Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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408 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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gib
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 18, 2013

i have just come back from granada spain were we have spend two days.this is a no thrills hotel it has a spa which is included in the hotel price breakfast was not all that good , average for our needs but could be a lot better considering it is a four star.rooms are average in size enough room for a couple complimentary tea and coffee facilities , but found that there was no extra coffee refills the next morning.location , you are about 15 20 minutes walk from the city centre there are excellent views to the sierra nevada mountains covered in snow, best thing about granada apart from the alhambra is its tapas bar, ask for a drink and get a free tapa there is no parking in the area we left ours in the hotel garage for 15 euros a night expensive i know , but there was no other alternative .if you are thinking of visiting the alhambra a taxi cost us 4.95 euros and left us at the entrance and then walked down to the city centre after be sure to have bought your tickets prior to visiting or you will be left without getting in.

Room Tip: try to get a room looking toward the sierra nevada mountains
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, Gerente at Senator Granada Spa Hotel, responded to this review, March 1, 2013
Dear Guests,

First of all thank you for your comments, because it is the best way to learn about the experiences of our guests during your holiday.

We will have very much in mind your impressions and we will work to improve these points marked so that in the next visit your perception of the product received is entirely satisfactory.

Carmen Becerra
Gerente Senator Granada Spa Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madrid, Spain
1 review
5 of 5 stars Reviewed January 11, 2013

The hotel is at walking distance of downtown Granada. The Spa was included in the price, as many times as we wanted. The room was sunny and nice and had an amazing view of the Sierra Nevada. The staff were very professional and smily. For being members of their Club Playa Vip program we got a discount for the parking and a bottle of cava in our room. The price was also astonishing for a hotel this category.

Room Tip: Ask for a room with the view to the mountains. It's very sunny.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, Gerente at Senator Granada Spa Hotel, responded to this review, January 21, 2013
Dear Guests,

Thank you for your comments given towards our establishment, and our staff, I will take this comment to them personally, because is in our interest, that all of our guests leave the hotel with a wonderful memory of their vacation.

We stay in your entire disposal and hope that you return to visit us in other occasions, meanwhile we will continue working in achieving our goal that is that our guests enjoy their stay along their holiday in our establishment.

Carmen Becerra
Gerente Senator Granada Spa Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
scotland
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 9, 2012

I stayed here for two nights with an organised holiday (Brightwater). The hotel room (twin) was big and comfy. Not too much noise or things that go bump in the night. The staff were friendly. I used the spa - different pools to sit in (not swimming size). One filled with lemons, one with a small waterfall, a cold pool, a hot pool, sauna etc. The spa was nice but very busy. The continental breakfast was good with a wide choice of food even for vegetarian me. I would recommend this hotel if staying in Granada.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, Gerente at Senator Granada Spa Hotel, responded to this review, January 3, 2013
Dear Guests,

Thank you so much for sharing your experience with us. Please Know that it is our aim that you spend the best days of your holidays with us and this is what we are working for and trying to improve every day.

We stay in your entire disposal and hope that you return to visit us in other occasions, meanwhile we will continue working in achieving our goal that is that our guests enjoy their stay along their holiday in our establishment.

Carmen Becerra
Gerente Senator Granada Spa Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malaga, Spain
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
Reviews in 23 cities Reviews in 23 cities
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed September 5, 2012

So I wanted to take the wife for a nice trip to Granada. As well as exploring the city, we also wanted to have some relaxation time in the Spa. Having booked a Sunday and Monday night in August. On arrival we were told that the Spa was closed on these two days. This I found strange, as had never experienced this anywhere else before. If the hotel is open, the Spa is normally open by default, especially when you have "Spa" in the name of the hotel!

So forgetting about the Spa, and just treating it as a regular hotel. We were actually very happy. The room was clean, tidy and big enough. We had a bath with shower. The "double" was two single beds shoved together though.

The location of the hotel is pretty good. The centre of Granada is about a ten minute walk, and the very excellent Parque de las Ciencias de Granada is also walkable. If driving to Granada, you can park the car and wont need it again until you're ready to go home.
The location is great for families as there is a big play park just outside as well.

Having read other reviews, car parking for the hotel was very expensive. So I parked about 5 minute walk down the road for free on roadside parking, and had no problems.

We didn't take breakfast or evening meals at the hotel. But overall we were satisfied with it as a hotel, and had got good value for money. It was just a shame the Spa was closed.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, Gerente at Senator Granada Spa Hotel, responded to this review, September 19, 2012
Dear Guests,

Thank you for taking the time to provide your feedback regarding our hotel. I am certainly disappointed that your stay was not all what it could have been.

We regret that during his visit, you don´t meet our timetable, since we have posted in all the websites where our published establishment appears. Our Centre will remain closed Sunday evening and Monday.

We do not know how you managed your booking to be able to verify the information that was provided.

We stay in your entire disposal and hope that you return to visit us in other occasions, meanwhile we will continue working in achieving our goal that is that our guests enjoy their stay along their holiday in our establishment.

Carmen Becerra
Gerente Senator Granada Spa Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Top Contributor
86 reviews 86 reviews
27 hotel reviews
Reviews in 30 cities Reviews in 30 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed July 25, 2012 via mobile

Room good. WiFi a bit clunky, but OK. Staff very helpful. About 10 minutes walk from the Cathedral, so location is fine. Price was very good (through Hotwire). Did not use the spa or the restaurant, so can't comment on that. We drove into Granada and had some difficulty finding the hotel, especially the parking garage, which is behind. Speaking of which, the parking is accessed via a stainless steel car elevator, which was quite the experience, but not for the faint hearted.

Stayed July 2012, traveled as a couple
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, Gerente at Senator Granada Spa Hotel, responded to this review, August 20, 2012
Dear Guests,

First of all thank you for your comments, because it is the best way to learn about the experiences of our guests during your holiday.

We stay in your entire disposal and hope that you return to visit us in other occasions, meanwhile we will continue working in achieving our goal that is that our guests enjoy their stay along their holiday in our establishment.

Carmen Becerra
Gerente Senator Granada Spa Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prague, Czech Republic
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 19, 2012

We stayed in this hotel with our group at the end of June. (almost one week)
The hotel is perfectly located, the congress centre is accross the street and playground.
It is 2 minutes walk to nearest nice restaurant, 5 minutes walk to the supermarket and approx. 10-15 minutes walk to the city center.
The services were perfect!!!! The hotel staff, especially on the reception is very helpful and very nice!!!! The spa is great as well.
We had a great time in this hotel and I would definitely recommend this hotel to everyone travelling for congress or leisure.
Thank you all in Senator Granada Spa Hotel for everything!

  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, Gerente at Senator Granada Spa Hotel, responded to this review, August 20, 2012
Dear Guests,

Thank you so much for sharing your experience with us. Please Know that it is our aim that you spend the best days of your holidays with us and this is what we are working for and trying to improve every day.

We stay in your entire disposal and hope that you return to visit us in other occasions, meanwhile we will continue working in achieving our goal that is that our guests enjoy their stay along their holiday in our establishment.

Carmen Becerra
Gerente Hotel Senator Granada Spa Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Senator Granada Spa Hotel

Address: Paseo del Violon s/n, Granada, Spain
Location: Spain > Andalucia > Province of Granada > Granada > Figares
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Granada
#12 Luxury Hotel in Granada
#15 Business Hotel in Granada
#24 Romantic Hotel in Granada
#24 Family Hotel in Granada
Price Range (Based on Average Rates): $
Hotel Class:4 star — Senator Granada Spa Hotel 4*
Number of rooms: 83
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Also Known As:
Senator Granada Hotel Granada

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