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“parasel gardens” 3 of 5 stars
Review of Parasol Garden

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Parasol Garden
3.0 of 5 Hotel   |   Paseo del Colorado 42, 29620 Torremolinos, Spain   |  
Hotel amenities
Ranked #43 of 74 hotels in Torremolinos
Glasgow, United Kingdom
1 review
“parasel gardens”
3 of 5 stars Reviewed July 3, 2013

just back from this hotel july first very clean some of the staff weren't nice pepe was very nice good location the only realy bad downside was the food it was rotten we ate chips @ cheese for two weeks or ate out we weren't the only people who hated the food thare was about 20 other families who hated it I went to my sisters hotel and she payed 12euros for me to eat in thare it was the gregomar thank to them I ate decent for a day food in thare was magnificent .

Room Tip: not on the tenth floor to high esp for the young ones and not becide the lifts to noisey
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  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel-Parasol-Garden, Community Manager at Parasol Garden, responded to this review, July 29, 2013
Dear costumer,
Thank you for share your opinion on TripAdvisor. We regret you did not enjoy the food, even though our buffet offers a wide variety of hot and cold dishes to suit the taste of the majority of our customers.
A greeting
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175 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 1, 2013

We stayed here in June, third time for me, and going again in August. It's a great family hotel, very clean, food is good and the staff are amazing. The pool area is lovely, and well kept. The animation staff Rafa and Gisela are great fun, with the children and adults alike. Pepe is probably the best barman in Spain. He remembered me straight away from last year, and I was welcomed like a long lost friend. He was so kind and nice to the children too. The two Antonios were also great. Nothing is too much bother for them. The system is great too. You only need to go to the bar for spirits, Cava or cocktails. Beer, wine, water, soft drinks, tea, coffee, hot choc, ice cream, cakes etc are self service, so no queues. I left a bag in the restaurant one evening and Antonio the maitre d, actually brought it down to the pool bar for me. Very kind of him. The room was big with air conditioning, maid service and towels changed daily. The maids were very pleasant and helpful. I asked for an extra pillow and it was brought straight away. Great power in the shower. The maintenance men were amiable and always smiling, reception staff helpful. I just can't say enough about how welcome we were made to feel. Can't wat to go back. Wonderful!!! no complaints

Room Tip: facing the see - the sun is there morning and early afternoon. facing the pool, but not the sea, no...
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel-Parasol-Garden, Communty Manager at Parasol Garden, responded to this review, July 2, 2013
Dear Customer,

Thanks for repeating with us. We love to hear that you have enjoyed a good stay with us. As your comets our staff is our most important asset. We hope to see you back with us very soon.

Kind Regards,
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1 review
5 of 5 stars Reviewed June 30, 2013 via mobile

We stayed from the 16th till 25th of June.Hotel is very clean rooms cleaned daily with fresh towels.Food was great even as a fussy eater I always found something sometimes it can be a bit cold but there is a microwave.Pool was great very clean and bar right beside it with shelter incase your feeling a bit hot.Staff were really friendly especially the animation staff gisella and rafa they were really terrific with all the kids.My son loved gisella and she really made his holiday with all the fun activities they did I really want to say a big thank you to her.Entertainment for adults is ok the usual bingo and quizzes and flamenco dancing.The beach,shops and restaurants are very close only a five minute walk out the back gate so always somewhere to go.Have to say this is a great hotel and don't be put off by bad reviews because we had the best time and would defiantly go back I miss it already x

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel-Parasol-Garden, Communty Manager at Parasol Garden, responded to this review, July 2, 2013
Dear Customer,

Thank you very much for sharing your experience at Hotel Parasol. Our staff works very hard to provide a great vacation for our guests. We hope to have you with us very soon in another time and invite you to follow us on our Social Media profiles.

Kind Regards,
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1 review
5 of 5 stars Reviewed June 29, 2013 via mobile

We stayed here for a week 18-25th June
Our 2 children aged 11 & 10 didn't want to come home, we had a great week and are planning on returning next year. The rooms are cleaned daily and towels replaced however we only changed the towels every other day as we do at home
We had a family room it was huge!
Food was pretty good although bear in mind Friday is fish day so if your not good with fish maybe Friday night is a good night to eat out. Also remember its a 3 star hotel you pay 3 star prices. If you expect Champaign n caver then this isn't the hotel for you. In my experience people will always pick fault but for what you pay it's more than value for money and me and my family can't wait to return

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herne Bay, United Kingdom
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 26, 2013

A short transfer from airport, hotel located near seafront. Only a 3 min walk, access by rear gate on return saves time. 2 lifts & stairs available to all floors. We stayed in a family room, open plan with 4 single beds in a row, simple fittings but enough. Balcony view looked over pool area & surrounding hotels. The only bar operating was at the Pool Bar, under a canopy giving welcome shade. Excellent set up - Lager beer, soft drinks, Tea/coffee all help yourself so NO QUEUING. Only needed bar for spirits - this works so well. Swimming area quite simple & small so crowded easily. Gardens were well tendered with trees for shade. One main restaurant - long & narrow provide nice selection of hot & cold foods - loved the prawns. Picnic lunches are available if you order day before. 2 entertainment staff - out of season programme, but delivered with zest & high spirits. Overall good for a short break.

Room Tip: Best from level 4 upwards
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel-Parasol-Garden, Communty Manager at Parasol Garden, responded to this review, July 2, 2013
Dear customer,

Thank you very much for your visit. We love to share your opinion with the Tripadvisor community. We will take note of your comments. We hope to have you again soon in our hotel. and invite you to follow us on our Facebook page.

Kind Regards,
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usk
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 25, 2013

Just returned from staying here a group of 15 of us ranging from 2 to 64 and its fab not one of us has a bad thing to say its clean its tidy food is good rooms serviced daily with clean towels but what stuck out for me the most is that on our last day check out is 12 noon and our pick up wasn't until 8pm yet they let us keep our all inclusive until we left no extra charge at all that spoke volumes to us will we return most definitely well done parasol gardens and thanks for our fantastic stay

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel-Parasol-Garden, Communty Manager at Parasol Garden, responded to this review, July 2, 2013
Dear Sam,

We are glad you enjoyed your stay at Hotel Parasol Garden. We hope to share with you other new holiday. We invite you to follow us on

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kill, Ireland
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 25, 2013

Just returned from an eight night stay with my wife and 5 year old son which we paid €648 for. The hotel is located about a mile from the main tourist shoping area of Torremolinos and about three minutes from the beach. There are plenty of shops, pubs and restaurants within 5 minutes walk of the hotel. So location is pretty much ideal.

The food in the hotel is much better than we had expected, if you can't find something that you like to eat from the vast options available at all meal times then it is you that has a problem and not the hotel. There is a snack bar between sittings so you will never go hungry. Drinks such as tea, coffee, beer (San Miguel), water, minerals are all self service so if they are your drinks of choice you wont be waiting at the bar. Service at the bar is quick enough and the shots are quite generous, barmen are all very friendly.

The hotel is kept very clean. The bedrooms and ensuites are immaculate and there is a daily maid service. The pool area is cleaned daily and the pool itself is warm enough.

Rafa and Gisela run the kids club and hotel entertainment and do a great job in doing so. Gisela managed to get my very shy son up playing and dancing with all the other kids. They were brilliant and had time for everyone.

Would have given this hotel a perfect score only that at night our neighbours put their room fan on, and we could hear it, it was like a washing machine on all night, we did complain and we were told that they would investigate but it never went away so assumed they did not. This was the only negative.

A Couple of tips;

If you like to drink tea bring your own tea bags. As the tea in Spain is always a bit rubbish.
It only costs €20 for a taxi from the airport. Don't bother booking transfers.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Parasol Garden

Also Known As:
Parasol Garden Torremolinos
Parasol Garden Hotel Torremolinos
Parasol Garden Torremolinos, Costa Del Sol, Spain
Address: Paseo del Colorado 42, 29620 Torremolinos, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #43 of 74 hotels in Torremolinos
Price Range (Based on Average Rates): $
Hotel Class:3 star — Parasol Garden 3*
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