We e mailed the hotel ahead of our stay to request a high floor poolside, we were given bottom floor, roadside! If you sat on the balcony you had the view of a brick wall! After three days of asking we were finally given a room on the 4th floor poolside. This was after a very pleasant manageress sorted it out for us. The room was large and bright with a separate sitting area. There was a small clean fridge for your use, which was handy. The beds were clean and comfortable. The bathroom was plenty big enough with a bath/shower, soap dispensers and a hair dryer. We had a large double wardrobe with plenty of hangers. We opted for half board at this hotel as we got a good deal. (we usually only do BnB as we get bored with hotel food). This place was an exception, the food was excellent. Over our two weeks the variety was one of the best we have seen. The food was hot and tasty and regulary topped up. Even the breakfast wasn't boring. The only down side was the blank staff faces, when you thanked them for taking your plate there was no acknowlegement what so ever (the only exception being Arno and Lesile). Reception staff never said a hello or gave a smile, i think they need some training in customer service! This would not put us off returning as the hotel is in a perfect location.