We have just returned from a 7 day stay at the Don Marco. We had a lovely room on the top floor, as requested, large bathroom with bath and separate shower cubical. There was a large terrace with 2 sunbeds, a table and 4 chairs which caught the sun every afternoon, it was kept clean by a very attentive chambermaid. The hotel is very well furnished and kept scrupulously clean by the staff. The gardens and pool area are kept to the same standard. One gripe about the outside, there is black mold around the edge of the round swimming pool which could be removed quite easily, but no one bothered. The staff at reception were very polite and helpful. The bar staff were ok but we did not use the bar as the drinks were in my opinion too expensive, 5 euros for a pint of tap beer and over 6 for a vodka and tonic. The house wine was good value and very palatable at 9 euros. My main complaint was the food and the dinning area, the breakfast food was ok with a good selection of fruit, cold meats etc the bacon was always streaky and left in a tray full of oil, the poached eggs were left in a bowel of hot water so they were always hard. There are not enough tea and coffee making facilities, the rotary toasters took three attempts before the toast was brown which meant queues and people pushing and shoving, the place resembled a zoo at peak times. There never seemed to be enough staff on hand to tidy up and clear the tables on most shifts I counted four, if you consider the restaurant for the Don Marco also serves guests from the adjoining hotel the Don Pedro it is totally inadequate in size. As for the dinner don't even bother, the salad bar was lacking in choice, the meats and fish for the main course were precooked and left in a tray to dry out or covered in a sauce and left to simmer . There was little choice of vegetables, the jacket potatoes were left under a lamp and were cold, the desserts looked like the sort of fair you would put on for a children's party jelly, blancmange and the odd gateaux, by the time they had been pushed and prodded around by previous dinners totally unappetizing. My last point on the dinning area, at previous hotels we have stayed at there was a hand sanitizer at the entrance, considering this is a buffet eating area with people using the same serving spoons and tongs it might be an idea to install one thus cutting down the chance of infection. All three of the Don hotels are nice and in a good position right on the beach and 15 minutes from the airport, in my opinion the only thing that lets them down is the food and dinning area, the hotels are 4 star the dinning experience is definitely not. A bit of investment some chefs and smiley waiting staff could make this hotel one of the best. I would use the hotel again but on a room only basis.
- Also Known As:
- Sol Don Marco Torremolinos
- Sol Melia Torremolinos
- Hotel Don Marco
- Sol Don Marco Torremolinos, Costa Del Sol, Spain
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