After a 10 min taxis transfer from Malaga we arrived on 29/09/13 for our 4th visit, a 6 night half board stay at this fab hotel. We were swiftly checked into room 5002 by the lovely Maribel who was great - pleasant, helpful, efficient, friendly - just what we needed. We had a lovely sea view room on top floor which had a good sized bathroom (with a great shower & separate bath) & fab private sun terrace which had table, chairs, sun loungers & parasol. Top location, views were just perfect.
Every area of this hotel was spotless. Our room was kept each day like we had just arrived. Standards are very high & that's just what we have come to expect & love. Pool areas are no exception to this. Noticeably we have met the same staff year after year - happy in their work & this shows. Since our 1st visit the same manager (Jamie Floyer) has been in charge & although I haven't spoke with him, have often seen him around the hotel.
We ate in the large restaurant for our whole stay & thought the food excellent. It's very well organised (& extremely busy). Spacious & light with a great atmosphere. Staff couldn't be more helpful & practically running to ensure you have all you need.
Breakfast was a treat. Large selection of teas, coffee, juices, fruits, yogurt, breads, cakes, cereal, hams, cheeses, bacon, sausages, eggs boiled/scrambled/fried/poached/omelettes many choices available to order. On & on the choices were endless.
Night time was a delight. Brilliant variety every night with choices of soups, salads, meats, fish, pasta, pizza, veg, potatoes, paella, roast of the day every day (either turkey, roast beef, pork, whole salmon etc), fruits, cheeses, desserts, ice creams, WOW. Every night we were so impressed. Drink prices very reasonable. Staff 1st class.
Don Marco reception area is a lovely, relaxing, tranquil area, where we enjoyed the bar happy hour before dinner & made good use of free wifi!
We love the sea front location of this hotel. 5-10 minute walk up the lovely shop lined cobbled steps in to the main town area or a 5-10 minute walk along the promenade sea front towards Balenamadena Marina which is lined with shops, bars, cafe, restaurants.
Perhaps if we had really looked for problems, we may have found something but we didn't go on hols for that, we went to enjoy this lovely hotel, soak up some sun & have a well earned break. All in all we love this hotel, would have no hesitation in recommending it to friends & will definitely be returning. Keep up the good work & thank you again for giving us a fabulous holiday.