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“Excellent” 5 of 5 stars
Review of Sol Don Marco

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Sol Don Marco
4.0 of 5 Hotel   |   Paseo Maritimo s/n, 29620 Torremolinos, Spain   |  
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Ranked #6 of 74 hotels in Torremolinos
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
26 helpful votes 26 helpful votes
“Excellent”
5 of 5 stars Reviewed May 18, 2013

We had the pleasure of staying in Sol Don Resort in Torremolinos In Don Marco for 6 days. The room seemed slightly smaller than the Don Pablo room we had stayed in on a previous occasion, but plenty big enough, with a fridge and a safe. We were in room 4039 a high floor room facing the pools. The décor was spotless and the bathroom was very clean, with a lovely powerful shower. Individual a/c unit very effective and not noisy. The cleanliness of the room and the hotel was of a very high standard. Every member of staff we came in contact with was cheerful and helpful. We spoke to many ‘returners’ who have been coming back for many years, which is obviously complementary for the resort. The meals in both the restaurants was of a good standard, with lots of choice. Among the many choices, the only thing we found not so good was the spinach, which we found to be overcooked and tasteless even with the seasonings. How about some peas :-) The grounds and the pools were kept to a very high standard, with plenty of beds and umbrellas. We took the local train from Torremolinos station in the town centre to Fuengirola 7.80 euros for 2 people return. Very clean and bright trains and only a 20 minute trip.
One word of warning with regard the Beach Bar Los Corales directly opposite the beach entrance, this we found this to be the ‘tourist trap’, charging for dearer versions of spirit than was actually served and for us also larger coffees than was ordered, hence an advertised Coffee and Brandy at 3.50 euros became a magno brandy at 4.50 and 2.00 for the coffee, and a glass of cola was 2.50, we also spoke to a couple of ladies outside that were charged 19 euros for 2 toasties and 2 cups of tea. You only get caught the once, however forewarned etc. There are plenty of other more reasonable places to chose from. We had a wonderful short break at this resort, and without doubt will return next time we come to Torremolinos.
PS: Just remembered, their garbage men come around 6.00 pm clearing containers of rubbish and GLASS, much better than 4.30 in the morning, which happens in some hotels. Well done the management for the foresight in arranging this.

Room Tip: Rooms facing the pools get the evening sun.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jaimefloyer, Manager at Sol Don Marco, responded to this review, May 28, 2013
Dear Hollyday234,
Thank you for your wonderfully complete report on your stay with us. There is some really useful information in it for other travellers. I am so glad that you enjoyed your stay so much and that you have returned to the Sol Don Hotels complex.
I will take note of your comment regarding greens in the buffet. I am afraid that I cannot take credit for the garbage collection time - the Town Hall organise that! I have to say though, that the Town Hall is very aware of the importance of tourism and works hard to help us offer an excellent service and experience.
Please come again soon.
Kind regards,
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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n ireland
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 17, 2013

Stayed in March. Very nice setting and paid extra for beautiful sea-view. Room was small but didn't lack anything. Staff very pleasant and helpful. Had to go to sister hotel Pablo for breakfast but not too inconvenient. Wife coeliac and she was very well catered for at breakfast and the one evening meal we had. Found that evening meal a bit expensive so only once - would recommend you getting a half-board deal. Would return.

Room Tip: book half board
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jaimefloyer, Manager at Sol Don Marco, responded to this review, May 21, 2013
Dear alleycatNIreland,
Many thanks for your choice of hotel and for taking time to post a review. I am glad that you enjoyed your stay.
It is becoming incresingly important to cater for different dietary requirements so we have special products for coeliacs (cereals, breads and pastas, for example), as well as low-fat and low-sugar options. Obviously with as varied a buffet as ours there are always vegetarian choices and healthy eating options. Those that have no special requierments can also tuck into pizzas, pastas, all kinds of hot and cold buffet options and a varied dessert table!
Thanks again for the review. We look forward to welcoming you agin in the future.
Kind regards,
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hertfordshire
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 17, 2013

have just got back from the marco stayed with my mum for a four day break and wanted to stay longer. the room we had over looked the adult pool very peaceful. rooms cleaned daily they were spotless.very easy and quick check in all staff very friendly and helpful .the marco is the smallest of the hotels had a look around the other two and they also were very spotless clean you could see cleaners cleaning all the time(when do they rest) what we found was how lovely to be able to find a table at the reatrants not like a school canteen (as other hotels ive been to) you were not rushed with you meals there was plenty of food on offer and always topping up the food when running low didnt have wait my mum loved the cakes .we used the adult pool and just relaxed for four days .they have plenty of sun beds so you dont have to get up early to get one .hte hotel is very close to shops and bars .we got a taxi from airport would recommend as 20euros and your there in ten minutes. we will be going back to this hotel again. a very big thank you to all staff for a wonderful peaceful and relaxing break witch is what my mum and i needed.4stars all the way./

Room Tip: for the quite ask for one over looking adult pool
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jaimefloyer, Manager at Sol Don Marco, responded to this review, May 21, 2013
Thanks for your very complete review samantha038,
It is always very rewarding for us to know that our guests go home happy having got the most out of their holidays, however long or short they may be. It is particularly rewarding when they say that they wanted to to stay longer! You´ll have to come back. We look forward to welcoming you again,
Kind regards,
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Wroclaw
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 16, 2013

The hotel is quite pleasant. However, you need to pay for wifi; free available only in lobby. See view costs 8 eur per person per night. Parking behind the complex is free but I can imagine in high season not possible to find a place. Safe in room needs a special key so probably you need to pay for it as well. Spa entrance of additional charge. In fact for free you may use only one of pools from the complex around. In high season it may be crowded, however. Remember to have your own pool towels. Plus for balconies in rooms and big bathrooms with bath tubes and showers. The location is good: hotel facing the see. Half board was not bad. The waiters in restaurant speak only Spanish. In general I recommend for 1-2 nights. For the whole holidays the hotel might be boring.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jaimefloyer, Manager at Sol Don Marco, responded to this review, May 20, 2013
Dear Lukasz M,
Thank you for writing up your report on Trip Advisor. It is very important for us to guage how our guests react to the hotel to see how we can improve; and also for readers on TA to see if the hotel seems appropriate for them.
It is true that there are extra charges for some of the facilities in the hotel. The WiFi, for example, is free in the lobby with a premium high-speed connection throughout the complex available for a fee. The spa is also extra, although guests staying for 3 or more nights have a free hydratherapy circuit. The safety deposit box costs 2€ day and the pool towels require a deposit of 10€ with a charge for exchanging them. Apart from this, access to all nine pools and both jacuzzis is free. As there are so many separate sun terraces in the complex it does not get very busy, even in high summer.
I hope that no one in the complex gets bored. Apart from the many facilities available, we also have a very complete entertainment programme in the complex. It is not focussed in the Don Marco building, as this is designed for guests who want the option of a quiet and relaxing holiday. In the Don Pedr and Don Pablo areas we have 2 different types of entertainment every night as well as a host of daily activities available during the day.
All the restaurant staff speak some English, although not all are linguists. I am sorry if there were problems of communication.
Once again, thank you for your review. I hope that we see you again in the future, even for a short stay.
Kind regards,
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Renfrew, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 16, 2013

Couldn't fault this hotel in any way. So much so my wife is returning with her mother for a short break on the 30th May. We stayed on the 5th floor and enjoyed a massive balcony complete with loungers and table and chairs. Rooms were spotless and cleaned daily with towels were replaced. Reception and hotel staff were friendly and helpful. We were bed and breakfast and had no complaints over the choice in the morning and with omelettes/eggs cooked as you waited. Breakfast was in the sister hotel 100 yards away within the grounds and bear in mind there are two entrances to the dining room so previous comments re queues were not accurate as the other entrance was always quiet. Add to this a seafront location and you cannot ask for more.

Room Tip: 5th floor is perfect for couples with a corner balcony
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jaimefloyer, Manager at Sol Don Marco, responded to this review, May 21, 2013
Dear Carina V,
Many thanks for your review. I am so glad that you enjoyed your stay and that you are considering returning. I have taken on board your comments and am always grateful for all opinions to help guide us in improving the experience for our guests.
We look forward to your next visit.
Kind regards,
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Grabouw, South Africa
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 15, 2013

We had a nice relaxing stay at The Sol Don Marco hotel. Good service, nice breakfast, friendly helpful staff. The rooms was nice and clean. Would just maybe recommend that they put coffee stations in rooms, or at least a kettle. Otherwise will definitely go back and recommend it to anyone.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jaimefloyer, Manager at Sol Don Marco, responded to this review, May 21, 2013
Dear Carina V,
Many thanks for your review. I am so glad that you enjoyed your stay and that you are considering returning. I have taken on board your comments and am always grateful for all opinions to help guide us in improving the experience for our guests.
We look forward to your next visit.
Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 14, 2013

Stayed at the Sol don Marco for 4 nights early May 2013 and cannot fault it. Being off season it was quiet (the bar and restaurant were both closed, it was so quiet - breakfast was served in the sister hotel don Pablo and the bar was open in don Pedro) and most guests were of retirement age or beyond. My room was spotlessly clean and everything worked as it should. The public areas and pools were immaculate, though there were off-season renovations going on in some areas, which is to be expected. The hotel is well located for a short walk into Torremolinos or along the seafront and it is literally yards from the beach. All in all an ideal choice for a reasonably priced break.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jaimefloyer, Manager at Sol Don Marco, responded to this review, May 16, 2013
Dear robinphilpott,
Thank you for taking the time to write up your review on TA. I am very pleased to hear that the hotel was all that you expected. The Don Marco is designed to be the quiet hotel in the complex and in low-season we offer meals in the other dining room located in the Don Pablo. We also offer all the entertainment in the other buildings in order to keep the Don Marco nice and tranquil.
I very much hope to see you again in the future.
Kind regards,
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Additional Information about Sol Don Marco

Also Known As:
Sol Don Marco Torremolinos
Sol Melia Torremolinos
Hotel Don Marco
Sol Don Marco Torremolinos, Costa Del Sol, Spain
Address: Paseo Maritimo s/n, 29620 Torremolinos, Spain
Phone Number:
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Amenities:
Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool
Hotel Style:
#4 Luxury Hotel in Torremolinos
#6 Family Hotel in Torremolinos
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sol Don Marco 4*
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