I was frightened about our trip to this hotel based on what I had read in the weeks leading up to our holiday, so much that I decided to get in touch with the hotel to find out what my options were for transferring. I received an email from the Hotel Manger assuring me that everything would be OK and it was!
This hotel always has something going on from day to night. The entertainment started late but did not go on past about 12am, for those with children if you have room over the entertainment this will probably be quite frustrating.
We stayed on all inclusive board we had no issues finding something to eat, just little tweaks needed here and there, at breakfast the old chap frying eggs didn't leave the eggs for long enough so I just asked him for well done ones and it was not a problem. The staff work really hard and are happy to help with any requests.
Don't go expecting 5 star service/facilities, this is more like a 3.
In terms of reports of Spanish guests being abusive, we personally had no issues, I did whitness race related abuse towards a child of a family by another families child and from what I could see this was handled well by the hotel management.
The hotel is out of the main town but the hotel do run a free shuttle service which will drop you at the beach, this is really useful and as long as you are organised can save you a fortune in taxis.
During the evening the bar near the entertainment area gets packed, if you are looking to just chill out and relax with a drink, go down the stairs to the small bar near the smaller pools, I always found this to be quiet and the staff at this bar are really friendly.
All in all a good family hotel with lots going on but definitely not luxurious and definitely not for people that have low tolerance to lots of noise!
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- Also Known As:
- Hotel Roc Costa Park Torremolinos, Costa Del Sol, Spain