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“Great location” 4 of 5 stars
Review of Pierre & Vacances Residence Torremolinos Stella Polaris

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Pierre & Vacances Residence Torremolinos Stella Polaris
3.0 of 5 Hotel   |   C/ Brasil N0 2 | Torremolinos- Malaga, 29620 Torremolinos, Spain   |  
Hotel amenities
Ranked #23 of 74 hotels in Torremolinos
Donegal Town, Ireland
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Great location”
4 of 5 stars Reviewed July 28, 2013

Ask at reception for a key to the private lift which takes you to the promenade, there is a rental fee for the key but you get to keep it for the duration of your stay. It can be a bit daunting using it for the first time but honestly it's the best option.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with PierreEtVacances.com

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278 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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Armagh, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 26, 2013

I have just came back from a 7 night stay at this hotel and i can only say that the photos shown do not do the hotel justice. It is a very modern hotel with a lovely friendly staff. I was self catering with 2 teenagers we had a lovely room on the ground floor which looked out onto the pool area all we had to do was open the patio door and we were at the pool in seconds great!! There is no kettle or toaster in the apartment but when i asked at reception i was given both straight away. The beach is at the bottom of quite a few steps but there is a lift and you can get a key at reception but is hard to get so be prepared for a bit of a climb although it didn't put me off going to the beach. I really enjoyed my holiday and the restaurants along the beach front are lovely especially the fish. Thanks to all staff in Stella Polaris we had a great time.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 22, 2013

We had 10 days at Stella Polaris. Everyone who worked on hotelt was helpful. Nice room. We had the studio. Good cleaning of the rooms. A little hard bed for me, but my vennine not think the same. Nice neighborhood with lots of little tapas places. Close to the beach. Nice view of Benalmádena. We knew little Torrmolinos, was surprised that there were not any big tourist ghetto. Nice people everywhere. Rented bikes one day and bikes from the end of Torrmolinos the end of Benalmádena. We were clearly agreed that our part of the city from the hotel and down the beach + right behind the hotel was the nicest area.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Liverpool, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 12, 2013

We recently stayed in the Stella Polaris for 2 weeks and could not have been happier with the hotel and its staff. All the staff regardless where they worked within the hotel we’re extremely helpful and pleasant whatever of the time of day. The room we stayed in was a large, very clean with views overlooking the sea and pool. We ate breakfast a few times and the food was very enjoyable and good value for money. The hotel had good facilities such as self-service laundry and a private lift to the beach. It was close to local amenities 5 minutes train station and Calle San Miguel; which is the main shopping street. We enjoyed going to El Gato Lounge for drinks and food too, which is by the entrance to the private lift on the promenade. We will be staying here again on our next rtip. thanks for a great holiday!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, Scotland
Top Contributor
77 reviews 77 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed June 28, 2013

My husband and I stayed for three weeks on a self catering basis in April 2013. We were in apt 517. We had windows looking out to sea and a balcony looking over the pool area. The apt was modern and very comfortable, with ample space - table, two chairs, two single beds put together, television, small safe, kitchen area with everything you would need to self cater - microwave, pots, pans, cutlery, small drinks fridge (not a full sized fridge) Large shower room (curtain, not glass) with clothes line for smalls to dry. The beds were comfortable and we had a great sleep every night. I like to have two pillows, so the day of arrival, I went down to reception and asked if I could get an extra pillow. Within a very short space of time, two extra pillows had arrived. Our apartment was cleaned on a very regular basis and linen changed frequently. There is a small laundry in the basement, but we never made use of that during our stay. We found the whole complex was kept very clean and tidy. The pool area is very nice, clean and has plenty of sun loungers. We used to stay in the Santa Clara apartments, just down the hill from the Stella, so know the area very well. You can request a key from reception, that allows you to take the lift down to the beach area, which is very handy. The lift is just a very short walk out of the complex and across the street. The Stella is ideally located, as it allows you to walk either into town or down to the beach - best of both worlds. Easy to get to from the train station too. Whenever we went to reception, or even just coming and going, the staff were always very friendly, helpful and always acknowledged our presence. We are booked in again later this year, for four weeks, and are thoroughly looking forward to having another enjoyable stay.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochford, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 9, 2013

Had a great holiday at the Stella Polaris hotel. We flew Easyjet from Southend to Malaga and was at the hotel fairly quickly, there was ten of us altogether and not one of the three taxi drivers knew where the hotel was, which could have been a bit discouraging if we didn't already know a bit about Torremolinos. So make sure you know where your heading if going by taxi which should cost €17 taxi fare.

Our hotel rooms were very good and felt very safe. We had a studio apartment for four and it was actually two interconnecting lovely seaview hotel rooms on the 4th floor, complete with two showers, two kitchens (one locked), fridge (free to use) and two balcony's. rooms are generally cleaned every three to four days, this didn't appear to be a fixed schedule? Maybe weekdays only though? We asked at reception when we can expect to have our room cleaned next and was asked if we would like it done that day. One day we returned to see our room had been cleaned unexpectedly by the maids, after just two days, I had left some money on the table and it was still there when we returned to our room!

There was never any problem getting sun beds around the pool, very rarely were towels left on the chairs first thing in the morning, we always had plenty of choice for beds after lunch which was quite refreshing.

The hotel itself is in really nice condition throughout, the pool was cleaned every morning and deck chairs tidied up. We never saw anything broken or in need of repair around the hotel. If you needed something fixed in the room like a light in one of our rooms, the reception staff made sure it was done. If you need extra pillows like we did, they arrived super fast.

We went half-board, but the hotel appears to mainly cater for self-catering or bed & breakfast holiday guests. As such, to say the evening meals were quite sparse in guests is an understatement. We all headed down to the restaurant at 7pm sharp as we had young kids. At most there was about ten other people in the restaurant between 7-8pm, on one evening no one turned up except our group! We had the restaurant to ourselves to eat all the food on offer! The food was actually nice, the chef's did a really good job, there was always a selection of lovely tasty meats, fish, salads etc, never the same food two days in a row, but all ten of us felt we had JUST enough choice to keep us happy including the kids! The deserts however could be improved as we always had the same little cake slices for two whole weeks, also occasionally what can only be described as a digestive biscuit resting on runny chocolate in a bowl or angel delight and whipped cream in a glass? There was also a small selection of ice-cream in little tubs, with the same three flavours everyday!

The reception staff were all really friendly throughout the holiday, a great asset to the hotel, especially when needing help on how to use the train or bus services. We managed to get a key from reception to use the lift to and from the beach (€10 deposit) which really came in handy and saved a climb of 150 steps up for the grandparents. Two other things you can get at reception are a safe key (€20 per week hire and €10 deposit for the key) where a safe is bolted into a movable table in the room? Not exactly the safest position for a safe? Also the hotel has wi-fi but at a cost of €30 per week which we considered as an extortionate cost compared to other hotels we've stayed in.

The hotel is positioned with just a five minute walk to town and couple of minutes walk down 150 steps to the beach (or via lift with a key). It's around a 40 minute walk along the beach to Benalmadena harbour.

Overall the hotel was really nice and I wouldn't have a problem with staying at the Stella Polaris hotel again in the future.

Room Tip: You get a view of the beach from the 5th floor or higher, but 4th floor and lower still has a lovely...
See more room tips
  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tipperary, Ireland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 1, 2013

I stayed here with friends last month and found the hotel itself to be very impressive upom arrival. The room was spacious & clean and the bathrooms were of a very high standard... we had booked a one bedroom apartment and we had 2 bathrooms between us which was a pleasant surprise. The kitchen facilities were ok..the lack of a kettle was a downside. We had a balcony from the bedroom& also from the kitchen/sofa bed area...fine except for the unmovable divider between the two meaning we had to take two chairs& all squeeze onto one small balcony. The pool area was very nice & not too busy. Our major problem with this hotel was how often our apartment was cleaned..we had the same towels for 3/4 days & our bin was overflowing by the time it was cleaned. The location of the hotel was good though it would not be suitable for older people with the steep steps to get down to the beach.. there is a lift avaliable but this does require a deposit for the key & there are still a few steps to navigate. All in all this is a nice reasonable hotel but im not sure i would be back again.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direccion_PandV, Director General at Pierre & Vacances Residence Torremolinos Stella Polaris, responded to this review, June 14, 2013
Dear customer,
Thanks for taking the time to leave us your feedback. I would like to inform you that the divider can't be moved due to security reasons. In addition, I also would like to inform you that being a residence, the Pierre & Vacances apartments do not offer the exact same services as a hotel.
Nevertheless a thorough clean is done at the end of the stay by our housekeeping staff, so the next guests find the apartment clean and ready - as well as a complimentary mid-stay change of towels and sheets (only for weekly stays) .
We hope we will have the pleasure to host you again.
Enrique Revenga. Director Pierre & Vacances Torremolinos Stella Polaris.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Pierre & Vacances Residence Torremolinos Stella Polaris

Address: C/ Brasil N0 2 | Torremolinos- Malaga, 29620 Torremolinos, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Amenities:
Bar / Lounge Beach Business Center with Internet Access Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Family Hotel in Torremolinos
#12 On the Beach Hotel in Torremolinos
Price Range (Based on Average Rates): $
Hotel Class:3 star — Pierre & Vacances Residence Torremolinos Stella Polaris 3*
Official Description (provided by the hotel):
Residence situated in the center of Torremolinos emblematic, with direct lift access to the famous beach of Bajondillo. ... more   less 
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Also Known As:
Pierre & Vacances Residence Torremolinos Stella Polaris Costa Del Sol, Spain

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