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“Another great holiday in a Riu hotel” 5 of 5 stars
Review of Hotel Riu Belplaya

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Hotel Riu Belplaya
4.0 of 5 Hotel   |   Paseo Maritimo 165 | Torremolinos - Malaga, 29620 Torremolinos, Spain   |  
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Ranked #16 of 72 Hotels in Torremolinos
London, United Kingdom
Senior Contributor
43 reviews 43 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
38 helpful votes 38 helpful votes
“Another great holiday in a Riu hotel”
5 of 5 stars Reviewed September 20, 2013

Just arrived home from a fantastic week in the Belplaya. We were told by friends that Torremolinos wasn't very nice to spend a holiday but it was great. This hotel is exceptional. The food which was plentiful, varied and everything we tried, delicious! All areas of this hotel were spotlessly clean and the rooms comfortable, apart from the AC which didn't work too well but the temperature was in the 30's. So, no complaints about this hotel, great location, delicious dining, clean and comfortable and happy, friendly staff. We would visit this hotel again.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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788 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (216)
Date | Rating
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English first
Gateshead, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 18, 2013

my wife and I visited the riu belplaya for a week september 8th travelling with jet2 on an allinclusive basis.We found the jet2 check in both in the uk and spain to be very efficient so the holiday began well.
the belplaya hotel its self is a bit dated but everything after that is pretty good this being largely due to the quality of the staff.
The bed room was pretty standard,with no particular view as the balcony over looked what appeared to be a derlic block of apartments and a rubbish skip but the room was spotless clean and pretty quiet and after sampling a rock hard pillow we made our own using a blanket we found in the ward robe the following day and without having to ask both pillows were replaced by the maid for softer ones which we thought was pretty good.
The restaurant food was veryvery good and the restaurant staff very curteous and the hotel manager was there every sitting to make sure everyone was happy a rare occurence in some hotels we have stopped in.
the pool was a salt water pool and felt cold to enter but after a few minutes became refreshing.some people never gave it a chance and dipped their fingers in but once in it was nice.
The entertainment staff were excellent without being in your face and bearing in mind they were entertaining several nationalities with different sense of humours they worked extremely hard and there were also some very good proffessional acts on .Unfortunately there are large areas of the concert room were the visibility is poor or none existent so you have to get in early to get a good seat.
The hotel has some very good touches such as the self service drinks machines supplying wines coffee beer and soft drinks which reduced the wait at the bar which is excellent and should be introduced in all allinclusive hotels..
The age of the clientel are mainly of the older generation we found with a lot of repeat guests returning year after year so the hotel must be doing something right as this group are usually hard task masters.
All in all if you are looking for a spotless hotel with very friendly staff, smoking friendly with good food and drink and entertainment this hotel is for you

Room Tip: if you want a room with a good view the rooms on theright wing appear to be better than the left
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hexham
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 18, 2013

Stayed in the Riu Monica (Nerja) last year - the Belplaya, 1st - 12th September, while busier is certainly on a par.Excellent corner bedroom with wrap around balcony on the 5th floor - sun all day, wonderful sea view and spotlessly clean.Staff friendly and helpful.Food very good with a wide choice - disappointing that dress code rule (men) for dinner is not applied! Lovely walk into Torremolinos along the sea front or get the local bus from outside the hotel into the town centre, walk down through the shopping arcades to the sea front and stroll back. Very impressed with Torremolinos.

Room Tip: We chose a higher floor (5) large with wrap around balcony and sun all day - wonderful sea view.
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 17, 2013

Beware Vueling flights: the bags were NOT included on our flights, € 35 per bag per flight to pay! Total € 140 for two suitcases ... And of course everything is to be paid when boarding.

From the airport, the taxi costs less than € 20, the hotel is only 9 km away.

The hotel is very clean, the service is very nice.
The rooms are spacious, all with balcony (great for smokers).
Do not adjust the air conditioning, only set it to ON: orders other than temperature are not active.
Take attention to the "sea view": the sea is on the side as the hotel is perpendicular to the beach ...

Ouch! The outdoor pool is closed for repairs ... during July and August!

The beach is 100 m after a boulevard to cross. But it is independent of the hotel: the chairs, umbrellas, drinks, etc.. are paying.

The food is varied and good, with fresh vegetables and fruits.

At dinner proper attire is more appropriate. The service and variety of food is excellent.

Dinner is possible at the Andalucian restaurant (reservations the day before): very good, with dishes that are not offered to the general restaurant.

The visit in Malaga center is very nice, you can see much more things by feet than by bus.
For a simple lunch prefer a bodega, cheaper and clean, in the small streets.

For smokers, beware : cigarettes are cheaper in town than at the duty free ! € 4.7 in Tabacos, € 5.3 at the airport ...

It was a pleasant trip for my wife and me, rather calm ; take a walk to Torremolinos center, you will find many shops and restaurants.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Burnley
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 15, 2013

We have just returned from Riu Belplaya Hotel and our experince was brillant. We stayed from 1st September until 12th September 2013. Although we have stayed in many hotels in Spain, we have found Riu Belplaya Hotel to be the best by far. The cleanliness of the hotel was excellent and the staff were friendly and very professional, especially Felix, who always had a smile on his face and provided a high standard of service at all times.
Josh, Dori and the entertainment crew worked relentlessly, day and night, to keep the guests entertained. The reception and management team were always on hand to deal with any requests we had and we would like to give a special mention to Pepe, Ricardo and Diogo.
Stunning gardens surround the hotel and the gardener Marlos keeps them beautiful and in pristine condition and well maintained.
A wide variety of food is offered that would cater for eveyones taste and we would go as far to say that it is the best we have had in any inclusive.
We are hoping to return next year with our family to share another excellent experience at the Riu Belplayer. A big thank you to all of the staff.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newcastle
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
Reviews in 22 cities Reviews in 22 cities
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed September 15, 2013

After staying in the Riu Cancun in Mexico, we were determined to find a hotel of similar calibre. However we were very disappointed. If the Riu Cancun was a four star, then in comparison this is a very poor three star. Luckily we were given a very large end room with a huge balcony alongside the hotel so we could see right along the beach in both directions. The staff were friendly and the hotel spotless. The beach was just over the road.
However the room and beach towels were very thin. The two lifts were not adequate and twice we had to climb 7 floors because they were not working. The food was very disappointing - very little choice at any of the meals. I was especially disappointed to find there were no bowls of fruit for breakfast - I have never come across this before in any hotel.
There were 2 sittings for dinner. We were assigned a table on the first sitting at 6.45pm but when we arrived in the restaurant we were told there were no seats available for us. We were booked into the poolside restaurant but settled for second sitting. We found that as 6pm is the hottest time of the day we were reluctant to leave our sunbeds at this time. 8.45pm was much more suitable especially if you have been out all day. After dinner we found it difficult to get an outside seat as the two areas available were very small.
We never watched the entertainment so cannot comment. We often had to wait in a queue to order drinks as there may only be one bar staff working. We were expecting our mini bar to be stocked so we could sit on our balcony. Another disappointment was that there are no outside lights on the hotel so if you want to play cards or do puzzles after 8pm on the balcony it is far too dark.
The location was at the quiet end. We walked into the town up the long hill, up the steps and we tried the lift. The lift was a waste of time as there were so many steps at both ends. The train station and bus station are about a 20mins walk away. We caught the train to Benalmadena but as both stations are far out, it was quicker to walk back.
I think that the classification of hotels in comparison to other countries is misleading.

Room Tip: You must ask for a side sea view.
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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preston
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 11, 2013

Watch our for David the catering superisor. My partner went to the outside bar to get 2 drinks as he was coming back with the drinks he was met by David who asked are you English or German he then said in limited English you are not allowed in here and pulled the drinks from my partners hands. The bar which is used for prebooking wasn't clear on getting drinks and now has got a restriction on entry There was no apology and he will now be let loose on someone else.Watch out for David

Stayed September 2013, traveled with family
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Riu Belplaya

Address: Paseo Maritimo 165 | Torremolinos - Malaga, 29620 Torremolinos, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool
Hotel Style:
#9 Luxury Hotel in Torremolinos
#9 On the Beach Hotel in Torremolinos
#11 Romantic Hotel in Torremolinos
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Riu Belplaya 4*
Number of rooms: 325
Official Description (provided by the hotel):
* Located 2 km from Torremolinos * Three 3, 5 & 9-storey buildings * Opposite Torremolinos beach, 50 m away * 2 km from various shops * 5 km from the airport * 10 km from Malaga * 50 m from a bus stop * 1.5 Km from the train station * Credit cards accepted: MasterCard, Amex, Visa, Diners ... more   less 
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Also Known As:
Riu Belplaya Torremolinos
Hotel Riu Belplaya Torremolinos, Costa Del Sol, Spain

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