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“friendly staff, excellent buffet” 5 of 5 stars
Review of Hotel Riu Belplaya

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Hotel Riu Belplaya
4.0 of 5 Hotel   |   Paseo Maritimo 165 | Torremolinos - Malaga, 29620 Torremolinos, Spain   |  
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Ranked #18 of 73 Hotels in Torremolinos
Certificate of Excellence 2014
Abuja
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“friendly staff, excellent buffet”
5 of 5 stars Reviewed December 31, 2012

We had a wonderful week away for the week just before Christmas with our 18 month old. In summary we had excellent food, friendly service and some decent weather to boot!

On arrival, we were greeted with a glass of chilled juice whilst they sorted out check in (we arrived with around 30 others). This may be old hat to more experienced all inclusive trippers but after a 6am flight we found it a nice touch.

Room: The room was spacious, not withstanding the provided cot. Given we were only expecting "limited sea views" we were very happy with the extensive sea view from our balcony. The bath was adequate although it was shorter than many.

Food: We were really happy with the food. For savoury food the variety is overwhelming, with lots of the food being cooked /carved in front of you on big grill plates. Prawn paella, rare roast beef and a lentil soup with spanish sausage and chorizo, were a few highlights, but there is always at least 4 main options (including at least one fish option). The prepared puddings weren't quite as high a standard although there was always extensive fresh fruit and 4 ice creams to choose from. Breakfast again had lots of choice. An unexpected favourite was the fresh oranges. The in between meal time snacks were fine.

Drinks: The loose teas were excellent, (although a green tea option, loose or bagged, would have been nice). We were new to the AI angle but liked the fact that the cocktails were pre-prepared and then dispensed from mr slushie style machines! Alcohol wise if you want named brand drinks then this isnt for you -but they had most drinks available.

Facilities: The gym was basic, but had the required kit. the indoor pool was small, whilst the two outdoor pools were quite chilly at this time of year. We were still able to use the kids splashing pool.

Other guests: There were a couple of young couples /families, but most were either 40+ couples or elderly. But everybody made a tremendous fuss over our daughter, and a couple of German grannies even let me join their game of Rummikub.

Toddler facilities: The kids splash pool is good, and there is a basic slide on the side of the hotel. But there are also public facilities (slides etc) both 2 minutes walk away on the beach and also heading away from the beach there are several other mini play parks (5mins walks with spinny and bouncy features as well as slides and swings). There didn't appear to be organised activities for little ones outside of season (although we could see a room for this purpose).

Service: First class everywhere. The cleaner who made pretty shapes with the towels on the bed kept my wife smiling. Our daughter destroying the table cloth with pasta sauce was met with smiles.

Trips/entertainment: We didn't really book for this but the First Choice rep was very knowledgeable, and the entertainment in the bar was fine, and the compere also organised some fun activities during the day. The train station (la collina) was close enough to make it worthwhile travelling to the nearby shopping village Plaza mayor (6-7 mins ~ Euro 3.6 return) and if we go back we'd carry on to malaga where you can now take a train to Rhonda.

Overall, we would go back, we would recommend, and we would try other riu hotels. The weather and price helped (we paid for the family the per person price in summer), but more generally the hotel gave out a positive signs of a well run hotel with high standards.

Room Tip: ask for a bottle of water from the bar to keep you going through the night. room 808 was quiet and w...
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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880 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (242)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Skipton, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed December 30, 2012

We have just returned from the Riu Belplaya and wish we had stayed longer,we went for a christmas break and it was great to relax in the sunshine.
We only had rain for about two hours one morning and it had cleared by lunch time
The hotel is large and you get a sea view from the side and we got the sun on the balcony all the day.There were two sittings for the evening meal but this was no problem and you had your own table for this meal all your holiday but if you wished to change tables the head waiter would move you,all other meals you could sit where you wanted.
The meals were very good with lots of choice and the christmas day gala meal was out of this world with smoked salmon caviar parma ham with lots more salads and the main course was turkey with stuffing or roast beef,we had both and they were both cooked to perfection also lots of choice vegetables it was a real banquet.
The rooms are large and lots of storage for your clothes and the maid are very cheerful and always speak to you when you see them,they do a great job and work very hard to keep up the standard you expect from the Riu group of hotels.
We will go back to this hotel again and were not disapointed with our choice thatwe had made after reading a review from someone that had been the previos year at christmas time.
As i stated at the start the weather was great and most days it got upto 22-24 degrees and in the afternoon lots of people layed round the pool.you can get pool towels from reception for a deposit that is returned after you return them and also your room safe you leave a deposit and this is also returned at the end of your holiday when you return the key.
A great break cant wait to go back.

Room Tip: Pay the little extra for a side sea view room it is well worth it
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kings Langley
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed December 29, 2012

This hotel is one of the few that are open over the Winter period and it is popular with the local expat community. As with other all-inclusive hotels there is food and drink on tap and the feast on offer on Christmas day itself was truly exceptional. The menu is also not repetitive with a choice of at least five main dishes so you are never short of choice. There are many drinks fountains around the hotel so you don't have to necessarily queue at the bar. The entertainments room can be busy and does not have the capacity for all the guests, but this is an issue with every hotel I have stayed in out-of-season where it is a bit too chilly to sit outside. A few tips - search the internet to make your booking as the travel companies add a healthy margin that can be easily avoided. The hotel is also close to the La Colina station that makes journeys to Malaga for €3.80 return effortless. The other direction will take you to Fuengirola with trains every 20 minutes throughout the day. For the younger crowd there are some excellent beach bars close by that come to life after midnight, and another bar opposite that shows all the footbal matches. In summary, a very good all-round hotel, with something to offer all ages.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dover
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed December 29, 2012

So bitterly disappointed with the reception thaat my five year old received at this hotel. The place was packed with Germans and elderly who were rude, obnoxious and unwavering in their hatred for a little girl who was the best behaved child! We were even congratulated on the aircraft home because she is so polite and well behaved! This hotel is no good for families and we feeel it was mis-sold us. One member of an entertainment team, we had to complain to get the mini club open, and for much of the time my litte one had to entertain herself. We were in room 101, it was noisy, but we endured it. The hotel is definately not a 4 star, it's tired decor and scruffy bathrooms were obvious to all. No Christmas Eve gala dinner was given, despite us seeing it advertised before we booked. One waiter was extremely rude to my child and we lodged a complaint and nothing was done about it. Avoid if you have children, avoid if you are under 90, just avoid. I wish we had.

Room Tip: Avoid room 101! Avoid the hotel!
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  • Stayed December 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 24, 2012

stayed last week older hotel with very good staff clean comfatable rooms. I stayed all inclusive and found the food and drink very good. Helped by blue skies and sun I enjoyed my stay very much.
Every hotel I have stayed in offering all inclusive with only one resturant suffers in that the food becomes repetative, but the food here was better than most I have tried in Spain and its islands in the last few years

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gillingham, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 22, 2012

This hotel is very good for a relaxing holiday in the sun. The food is excellent, loads of choice, the bar is busy at times but it doesn't take long to get a drink. Various drinks fountains are available which dispense soft drinks and also beer, anything else you have to go to the bar.

A very clean hotel, staff are very good, polite and helpful.

Room Tip: Some rooms have a sea view, some are over the pool. Air con is in place but takes awhile to kick in.
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  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rotherham, United Kingdom
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 22, 2012

This is a lovely hotel that we have stayed in before. It is now an All Inclusive hotel but they do still have half board. The rooms are quite big and you get a balcony that has a side sea view. The rooms are cleaned and towels changed everyday. The food is very good and varied and for dinner at night you are given a set table for your entire stay with either an early or late sitting. Breakfast and lunchtimes you are able to sit where you want but finding a table can be hard sometimes.The staff are very friendly and helpful although don't bother emailing to ask for a specific room or area as this will be ignored. We emailed two weeks before and were placed somewhere completely different and when asked if we could be moved were told that it was not possible. As we had gone in December the hotel was not full so thought that this request could have been met.
There is an outside and inside swimming pool that is open from 8 am to 8 pm. There is also a Spa but that is not included in the All Inclusive price.
The hotel itself is next to the beach on the outskirts of Torremolinos and there is a bus stop nearby which will take you into the centre of Torremolinos. The train station at La Colina is about a 15 minute walk and from there the line goes from Malaga to Fuengirola.
The average cost is 1.85 euros single trip and gets slightly more expensive on Sundays. The trains run every 20 minutes from early morning to late at night.
Behind the train station over the bridge there is a McDonalds and along the seafront towards Torremolinos there is a Burger King.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Riu Belplaya

Address: Paseo Maritimo 165 | Torremolinos - Malaga, 29620 Torremolinos, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool
Hotel Style:
#9 Luxury Hotel in Torremolinos
#9 On the Beach Hotel in Torremolinos
#16 Romantic Hotel in Torremolinos
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Riu Belplaya 4*
Number of rooms: 325
Official Description (provided by the hotel):
* Located 2 km from Torremolinos * Three 3, 5 & 9-storey buildings * Opposite Torremolinos beach, 50 m away * 2 km from various shops * 5 km from the airport * 10 km from Malaga * 50 m from a bus stop * 1.5 Km from the train station * Credit cards accepted: MasterCard, Amex, Visa, Diners ... more   less 
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Also Known As:
Riu Belplaya Torremolinos
Hotel Riu Belplaya Torremolinos, Costa Del Sol, Spain

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