My wife and I recently returned from 2 weeks at the Pez Espada, and in general were well pleased with the facilities.
Our 3rd floor room in the older part was a decent size, and the maid service was very good.
These rooms are in need of refurbishment, particularly carpets and showers (over the bath).
Sealants in the bathroom would benefit from some attention.
TV channels are very limited, and the sets are not of the standard expected.
On at least 2 occasions there was much noise apparently from the nightclub opposite the front of the hotel, and this continued until around 4 oclock in the morning.
Beds are firm,and pillows might have been better than bolsters, and although this did not suit us, I imagine most clients would be satisfied.
No compaints re the restaurant, Angel runs a tight ship, and his the staff are very pleasant and efficient.
The food would be more than acceptable to most people, and there were many visitors from European countries. Slight niggles on the jams and scrambled egg, but nothing else.
Our rep, Becky, was always very pleasant and helpful.
Mr, and Mrs K.J.Lever, Sandbach, Cheshire.(20th Jan. to 3rd Feb 2013)