Would love to review this hotel but did not get the option as our booking made via the internet on the Riu site last May for a stay in February this year was cancelled by them one week prior to our arrival. We received an e-mail which stated our credit card had been declined and if when they re-presented it in three days time it was declined again our booking would be cancelled. I e-mailed reservations immediately, telephoned them on numerous occasions and also e-mailed the hotel direct three times and got no response. Only one person in reservations offered to contact the hotel who said my room had now been cancelled and re sold. I checked with my credit card company and they assured me no request for payment had been made by Riu. After days of been messed about I booked elsewhere and friends we were meeting at the hotel also cancelled their booking. We are Riu class members, have stayed at many Riu hotels and never received such atrocious service, to date we still have not received any apology. Interestingly we noted when we looked back on line that the hotel for our dates was fully booked, in fact in my opinion overbooked, hence our problem.

10/02/2013 winter sun break.

There are smokers next to every single exterior door which is usually open so the smell is inside every corridor or lobby next to these doors. This could so easily be fixed by the hotel.

As has been stated by others the sun terrace is just full of smokers and it's such a sheltered, lovely, still, sun trap that the fumes go nowhere. A simple line down the middle with no smoking signs would solve this issue but I guess the hotel doesn't think it is an issue? If you don't like smoking please complain to reception or they will never know.

It's not quite as bad next to the pool because the pool is not as sheltered so the fumes disperse more. But it still stinks!

It's a lovely hotel, it's spotless, the rooms are a very nice size, the staff are very friendly and helpful, the food on the whole is very nice. As long as you like fish, as some nights there is a fair amount of fish. Our last meal (16/02/2013) had 7 meat options, only 2 were not fish, my wife doesn't like fish! D'oh.

In February next to the pool it's lovely and sheltered most of the time so you can catch the sun. If you can't catch the sun by the pool then you can on the sun terrace, Providing you can put up with the smoke.

The hotel is ideally positioned for train, bus and beach. Short walk to the train station and approximately €1.60 for the train to Malaga. Bus into Torremolinos stops literally outside.


If it wasn't for the smoking I would have rated it 5. I'd go back but I would highlight the smoking more the next time!

After a short bus ride from the airport we arrived at the hotel. Although check in was a bit chaotic we were given a glass of cava whilst we waited. Our room wasnt ready so we left our cases and went off to explore.
Torremolinos is spotless and very child friendly with play parks everywhere, even on the beach...our kids were in heaven!
Our room was 323, a family room overlooking the terrace and pool. The room was dated but we couldnt fault our cleaner who left shaped towels for the kids who thought it was brilliant.
All the staff at the hotel were friendly and very helpful, the food was great with lots of choice, again cant fault it.
The only downfall with going in the winter was that we couldnt really use the pool as it was far too cold. We asked if we could use the neighbouring Riu hotels indoor pool but were told no. Cristina our thomson rep was very helpful drawing maps so we could find places!! Would recommend visiting the battery park and the crocodile park.

Would def stay again, we went half term week so our kids had other kids to play with. Entertainment was low key although we didnt really watch it as our son wanted to run around the hotel instead.

Stayed overnight in this busy hotel with fully inclusive board at special rates. The welcome was good and the staff were friendly, cooperative and extremely efficient. Tremendous value

The room was spacious and clean as was the bathroom. The shower was combined with the bath and could cause problems for the aged and infirm.
The standard of the meals was high and much of the cooking was done in full view of the guests. Breakfast, dinner and evening meals were all in buffet form in a very large but pleasant dining room. The standard of food was good, the variety was excellent as we're the salad selections. The cheese board was uninspiring. All meals were in one sitting except for supper which had two sittings The efficiency of the staff was amazing.
The bar was pleasant and drinks were plentiful and free.
Wifi was available at quite a price, just a little disappointing as most hotels offer a free service these days. However this did not detract from an excellent overnight stay for me and a well long stay for the family.
Slimmers and abstainers beware , you could become fat or drunk quite easily here, or both
This hotel for a Winter visit is highly recommended.

J