We arrived around midnight and was allocated room 615. As we opened the door the music (despite the midnight threshold) from apartments across the road greeted us (patio door closed). An immediate return to reception, to be informed the hotel was full. (I offered to pay for an upgrade) Our details were logged and we were asked to return in the morning. We did and were assured that we were next in line for a room change perhaps today or tomorrow. I enquired should we call back and was assured they would contact us for the room change. My big mistake was to be polite, I should have been forcefull. The reception never did get back to us. Our advice to anyone going to the Nautilus, do not accept a room anywhere near room 615 (above or below). An automatic wake up at 0600 by bar owners putting empty bottles in the bottle bank bin below, was assured every morning. Having started with a negative all the expected RIU positives applied, a good restaurant, certainly a very good pool area with more sunbeds than anywhere we have been, at anyime of the day. As regards 615, though dated, it was immaculately clean as was the hotel. All the staff were pleasant and worked very hard to please. A very good hotel with quite a few rooms in a bad location. Despite the reception fobbing us off, we enjoyed our holiday. Our first impressions spoilt the first 24 hours.
- Official Description (provided by the hotel):
- * Located 2 km from Torremolinos* 3-storey and 7-storey buildings* 2,500 garden* Separated from beach only by the beachfront promenade* 700 m from Puerto Marina* 700 m from various shops* 8 km from the Malaga airport* 100 m from a bus stop ... more less
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- Also Known As:
- Riu Nautilus Torremolinos
- Riu Nautilus Hotel Torremolinos
- Hotel Riu Nautilus Torremolinos, Costa Del Sol, Spain