This hotel was a disappointment . To start the reception showed no interest not even giving any information regarding the hotel . The rooms were basic but at least clean the cleaner was the only member of staff that was pleasant and did an good job. The bar area was not opened for the whole stay .The food was terrible for breakfast the bacon was in so much fat in was doing the breast stroke for evening dinner the information lead us to believe it was waiter service this happened only one evening. The dinner rolls were par bake which is okay but these were stale needless to say we only dined in the hotel two days. There was no information in the room giving details on the area or the hotels services.
A short while ago I had a knee replacement but the entrance only had a hand rail on one side but it did have a disable lift but this was permanently locked I could not get the reception to understand I needed to use it in the end I gave up and struggled up the stairs in full view of the reception who I had asked about the locked lift I do believe they are not keeping to EU directions regarding disabled access.
The location is very good for the shops and the beach but if you can go to Gibraltar for the day by coach it is well worth it.
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- Also Known As:
- Tropicana Hotel Torremolinos
- Hotel Tropicana Torremolinos, Costa Del Sol, Spain