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“Awful Hotel” 1 of 5 stars
Review of Marconfort Griego Hotel

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Marconfort Griego Hotel
3.0 of 5 Hotel   |   Avenida de Sorolla 7, 29620 Torremolinos, Spain   |  
Hotel amenities
Ranked #32 of 73 Hotels in Torremolinos
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Awful Hotel”
1 of 5 stars Reviewed May 19, 2013

Arrived to be 'greeted' by a very rude female receptionist, had a room to sleep four which was the size of an average small living room. The room itself was dusty and uncomfortable. Impossible to sleep with all the noise. The clientel were drunk from morning to night resulting in it being impossible to be by the pool or relax. The food was average. Entertainment was repetitive. The only good point was the polite bar staff. Would not reccomend.

  • Stayed May 2013, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
subdireccion_griego, Guest Relations Manager at Marconfort Griego Hotel, responded to this review, May 21, 2013
Dear Koren, I am very sorry indeed that you found our staff, our accommodation, our entertainment, our food and indeed our clientel not to your liking. We always endeavour to provide an excellent level of service and I am very sorry that on this occasion we were not successful. Please accept my sincere apologies.
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1,178 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (312)
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Sunderland
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 19, 2013

Good food with plenty of choice. The drinks are good, we tended to drink the cafe bar and watch the tv. The main bar tends to get really busy with Spanish guests. The rooms are of a good standard. The staff are really helpful. The location of the hotel is good with only a short walk to where all shops and bars are.
Hotel can get loud at weekends with stag and hen do's but this never bothered us.

Would defiantly return!!

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
subdireccion_griego, Guest Relations Manager at Marconfort Griego Hotel, responded to this review, May 21, 2013
Thank you very much Andrew for taking a few minutes of your time to write a review and share your experience of our Marconfort Griego Hotel with other users of Trip Advisor. We are thrilled that you had a good holiday and enjoyed all the services which we have to offer from the wide selection of foods in our restaurant to the drinks and cocktails available in our bars. At this time of the year we have three bars open during the evening, our Bar Salon where the entertainment is focused each evening, our Café Griego located at the front of the hotel and our Pepe's bar for the more lively. As you say the hotel can get busy at the weekends, however, as you say there's normally lots of noise but very rarely any problems. We very much locck forward to welcoming you back on a future occasion.
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Brighton, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 18, 2013

My wife and i have just returned from a one week stay at this hotel, we requested a room on a high floor with a double bed and sea view and that is exactly what we got. We were impressed with the size of the rooms and the cleanliness of the hotel in general. The food in the restaurant was excellent with a good variety to sort all tastes. The staff were always polite and always helpfull. The position of the hotel was brilliant for us, it was a fair way from the beach but the walk down takes you through the busy town and past all the bars, shops and restaurants. Torremolinos itself is a really lovely place these days and extremely clean and tidy wherever you go. Can't wait to go back.

Room Tip: Choose a high floor only if you don't suffer from vertigo.
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
subdireccion_griego, Guest Relations Manager at Marconfort Griego Hotel, responded to this review, May 21, 2013
Dear Eddie, We are extremely pleased that you and your wife enjoyed your recent holiday with us at our Marconfort Griego Hotel and that we were able to meet your room requests. We always endeavour to fulfill guests' requests, however, sometimes the Tour Operators do not pass on these requests to ourselves so it is advisable to email the Hotel directly. We are pleased that you were impressed by the food in our restaurant and that you found our staff to be polite and helpful. Once again, many thanks for your excellent review and we look forward to seeing you both next year.
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 17, 2013 via mobile

Stayed recently here for a 4 night break. We went as 2 couples for a short break. Downfalls are we had a load of drunken lads banging on our door at all hours but a quick call to security solved the problem as they acted on it instantly. To be honest I would go again as a couple but wouldn't take my 3 year old here shame really but purely down to the fact that this hotel has hen and stag do's and an all inclusive hotel is not a good combination.Wouldn't have minded if they had left us alone. This isn't the hotels fault they did rectify the situation straight away and was fantastic with us. The hotel was basic but very clean and staff were very helpful. The food was very very good with plenty to choose from and a great vegetarian section. I did hear before I went they cooked omelettes in the morning but I didn't see this. Pool area small for the size of the hotel but at this time of year we never had a problem getting a sun bed. Lifts were a problem 90 percent of the time we didn't mind walking down from the 6 th floor but walking up them was a bit of a pain a few times a day but then again after all you eat maybe its a good thing. Beach not too far but lots of steps but its always nice to have a nice walk in the sunshine on holiday I think. Train station isn't far at all and you can hop on to different places for next to nothing we got a train from and to the airport for 3.40 euros for both of us one way and was a few mins walk to hotel. Would recommend going into balamedena (spelt wrong) which is a walk along the beach you walk from toremmolinos and all of a sudden your there.... Beautiful very clean and harbour lovely and all within walking distance.
Entertainment can't really comment on this as did go out 4 nights out the 2 but they did have something on a couple of nights which is your average Spanish entertainment. Overall I think they staff are doing a great job at trying their best to make sure you have a nice stay but like I said shame about the stag and hens and for this reason I wouldn't take my child but as a couple we enjoyed it for a short cheap break away.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
subdireccion_griego, Guest Relations Manager at Marconfort Griego Hotel, responded to this review, May 21, 2013
Thank you very much for sharing your thoughts of your recent short break at our Marconfort Griego Hotel here on Trip Advisor. Firstly please let me apoligise for any discomfort you and your friends may have suffered due to the 'groups' which tend to use our hotel on a weekend. Unfortunately, at the moment, it is now cheaper for these groups to spend a week-end away from the UK and travel to Spain on an All Inclusive holiday. Fortunately, this changes when the children brake up from school and the prices of both flights and hotels increase, thus allowing us to return to the friendly family hotel where people return year after year. I am also sorry that you missed out on our freshly prepared omelettes available at breakfast during your stay with us, these are now on the menu as from mid May. Having said that, I am pleased that on the whole you and your friends enjoyed your short break with us and thank you very much for sharing your review here on Trip Advisor. Hopefully we will see you again on a furture occasion.
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Co-Tyrone
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 17, 2013

My wife and i spent 2 weeks at the Marconfort Greigo Hotel and we had an excellent stay. Carl and his staff were all very efficient and friendly making our stay very enjoyable. The hotel is in a central location and is very clean and well serviced with new towels daily. The food and drink in all inclusive is excellent with a hugh variety to suit all tastebuds, freshly baked bread daily and as much alcohol as you want.
We will definately return to this hotel.
Thank you to everyone who made our holiday memorable.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
subdireccion_griego, Guest Relations Manager at Marconfort Griego Hotel, responded to this review, May 21, 2013
Dear Ignatiusand Mary, many thanks for taking a few minutes of your time to write a review about your recent holiday with us here at the Marconfort Griego Hotel. It was indeed a pleasure to welcome you both to our Hotel and even more so to help you celebrate your Wedding Anniversary. We are extremely pleased that you enjoyed your holiday with us and enjoyed the variety of foods and drinks which we offer as part of our All Inclusive Service. We look very much forward to welcoming you both again in the near future and look forward to seeing your daughter and her family next month. Thank you once again for your review of our Marconfort Griego Hotel
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Hamilton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed May 12, 2013

Food great, great staff, room average but if you want a night's sleep don't stay here. We were woken at 11.30 pm after a long day's travelling by someone walking into the room, no locks on door although supposedly card only entry. Next night abusive drunks next door, we had to move as the manager said there was no point in asking them to move (?) but the next room was just as bad. Stags, Hens, it had the lot and the non-stop free drink didn't help. The location good for bus and train.

Room Tip: No idea where a quiet room would be when it is full.
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  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
subdireccion_griego, Guest Relations Manager at Marconfort Griego Hotel, responded to this review, May 15, 2013
Dear Chris, Please accept my most sincere apologies for the problems that you encountered during your first few days in our Marconfort Griego Hotel. I am indeed very sorry that you and your friend were disturbed by some of our other guests and had to move rooms. Apart from the distubance with the noise, I am pleased that you enjoyed the food which we offer in our restaurant and found our staff to be very friendly. Hopefully you will decide to give us another try on a future occasion, perhaps towards the end of the year when the hotel is normally quieter. Thankyou for your review and once again please accept my apologies.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elvington, kent, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 12, 2013

thankyou once again for a great stay same excellent standard of food,the room service provided by the maids was good and once again cheerful and funny staff in the terrace bar,my son and his girlfriend came with us this time and thoroughly enjoyed their stay could not believe the choice of food in fact my son seemed to be bloated all the stay!!!! think that may have had something to do also with his new found love of COCKTAILS. Im sure we will return next year

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
subdireccion_griego, Guest Relations Manager at Marconfort Griego Hotel, responded to this review, May 15, 2013
Dear Mark, thank you very much for taking a few minutes to leave a review of your recent holiday with us at our Marconfort Griego Hotel. It's always a great pleasure to welcome back previous guests especially when they place their confidence in us and return with their family. We are so pleased that you all enjoyed your holiday with us and found your return visit to be of the same excellent standard as your previous. Thank you once again for your review and hope to see you again next year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marconfort Griego Hotel

Address: Avenida de Sorolla 7, 29620 Torremolinos, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #32 of 73 Hotels in Torremolinos
Price Range (Based on Average Rates): $
Hotel Class:3 star — Marconfort Griego Hotel 3*
Official Description (provided by the hotel):
The Marconfort Griego Hotel*** is located in Torremolinos, one of the tourist resorts better known in the Costa del Sol, between the cities of Malaga and Benalmadena.The Hotel is just a few meters from the centre of town and only a 15 minute walk from the Bajondillo Beach, one of the best known beaches in Torremolinos.In total, it offers you 414 recently refurbished rooms with a modern and comfortable decoration fit for all our guests.This hotel’s star product is its “All Inclusive” which guests can enjoy together with a great variety of services like a Buffet Style Restaurant, Bars, Coffee Shop, Snack Bar, Piano Bar, a large swimming pool and solarium, meeting room, TV room, games area, souvenirs’ shop, and a library offering books in different languages for those relaxing moments.Marconfort Hotels look after their guests’ satisfaction and this is why Marconfort Griego Hotel offers you such a complete activities program organised by the Hotel’s Entertainment Staff and reinforced by a variety of professional shows.Torremolinos’ Marconfort Griego Hotel*** looks after its guests with the maximum standards of comfort and quality. ... more   less 
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Also Known As:
Griego Mar Torremolinos
Hotel Griego Mar Torremolinos
Marconfort Griego Hotel Torremolinos, Costa Del Sol, Spain

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