Overall, if you can get a good deal, this is good. Problem I have, is that having stayed all over the world at various hotels, ( sorry if this sounds flash ! ), I tend to compare all these hotels. We booked this hotel six months ago, and being Melia/Sol members ( which by the way is worth doing ) , we got a very good deal for a week, half board, approx. £63.00 per room per day. We requested a high floor with afternoon sun, and were allocated 2009, tenth floor, overlooking the sea and afternoon sun. Brilliant. The beds were excellent. We have found that Spanish beds are generally quite hard ( might be because we are getting old ! ), but these were perfect.
The room is of a good size, balcony quite big, overall perfect.
Restaurant wise, adequate choice of food, nothing spectacular, but at that price, what do you expect. Again, no complaints. Food was basic, and with a buffet, some dishes are luke warm, some very hot. Plenty of filleted fish, chicken, meat etc., The wine is very reasonable priced, but to be honest, as far as were concerned, the food did not warrant a bottle. (or a half )
Main complaint was breakfast. Again the food was ok, but there are three toasters. Each one must be as old as the hotel. Self service, the bread takes approximately two minutes to traverse and then drop, still as white or as brown as when inserted. Takes three or four circuits to become toasted, and then only one side. Almost seven minutes to get anything like toast.
There is a notice that indicates, that water is scarce. There is no shortage in the fruit juice for breakfast, or in the soup at dinner.
Despite all the negative comments above, for what we paid, it was very good value.
Reception..... We checked in at about 12 noon. Absolute chaos. Looked like a full flight had just arrived, and it took what seemed like an age to be allocated our room. I admit that the official check in time is 2pm so we were fortunate in that respect. Two problems and complaints, are that one, we had a problem in getting the charge for the week to be in euros. The man behind the desk, assumed that because we were English, we wanted an English pound charge. As the hotel, ' for your convenience ', charge you in pounds, minus a 2% charge, thought that this is what I required. As my credit card company charges me nothing for foreign currency transactions, I did not want a sterling bill, but a euro amount. Finally, after a lot of discussion, I was charged in euros. Secondly, we were told that the room was not ready, but after having a trip to the tenth floor, saw the maid, who informed us that the room was indeed ready.
The position of the hotel is very good, just across from the beach. Sun beds and parasols on the beach are 4 euro per person.
The beds around the pool are typical 4* in Spain, ok for 30-45 minutes, and then become uncomfortable. There is also a big problem with ' TOWELS ON BEDS '. Although there are numerous signs, indicating that towels would be removed after one hour, if unoccupied, this never happened. At this time of the year, the sun is lower in the sky, and as such, does not cover the whole pool are all day.Approximately,40% is in sun all day, the rest in shade. What did surprise us, was that there were no pool towels. We have stayed at the Sol hotel complex , Don Marco/Pedro/Pablo a few metres away, where pool towels were available. Admittedly, there was a hire charge, but the deposit was returned on departure. Fortunately, did not pose too much of a problem, as we had a good room maid who gave us extra bath towels, but as we travel hand luggage only on short duration trips, could have been difficult.
From a personal point of view, this hotel is a bit too big. Although we visited towards the end of the season for this hotel ( I think it closes at the end of October ), it seemed a bit short staffed, and I would dread to think of the situation in the height of the summer. To be fair, the staff worked very well, and we cannot complain about them.
For my wife and I, I would say that,we would not return there again. Too big and too busy. Plenty of Irish visitors. One lady to whom I spoke had been going to that hotel for the last 18 years, sometimes twice a year! To her, it was perfect. As the saying goes, each to there own.
Cannot knock the hotel for the price we paid, but cannot see us returning.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.