This was our 7th time to spend our holidays at this hotel. We always returned for the sport facilities, food, friendly staff and location. However it has been three years since we have stayed at this hotel and my family of 4 were very disappointed with the standard. There was no adult sports on offer, the standard of food in the restaurant had been very average and the staff were not the hands on staff that we had encountered over the years. This was quite an expensive holiday for us a weeks holiday for six people two rooms €2,226 plus our flights on top. We went for this Hotel as we had some great memories from previous holidays and we were willing to pay the extra. It seems that this hotel is no longer driven by quality and service but offering the spanish holiday maker a full board option at a good price.

nice hotel, lovely pools, not impressed with the food quite bland no thought put into it most of the staff not very pleasant a smile does not cost anything location excellent and the grounds lovely.could be quite difficult to get a sun bed as they had been held with towels.

As the title suggests we came away happy because I think we paid a very reasonable amount for our stay- £280 total for 4 nights HB for myself, wife and 2 year old. Having looked at some of the previous reviews and also the majority of hotel booking web sites, it is clear that some people have paid a lot more than this.

I say this because a trip advisor review is always relative to expectations which is pretty much based on what you pay to stay there. We booked through Travel Republic which we always find good, but for example, hotels.com were advertising exactly the same stay for double the price and if we had paid that I would be rating this 2 stars at best.

There are a lot of good things about the hotel, particularly the location, pool area and communal areas generally (including toilets at pool and reception).

Not so good is the food which is average quality and lacking in variety for such a large hotel, the noise that travels from room to room and the much mentioned check in. Come on Mr Hotel manager, you obviously read these reviews so WHY DON'T YOU PUT MORE PEOPLE ON THE CHECK IN DESK?

To summarise, this is an average hotel so you should be not be paying top dollar. As I write this review hotels.com seem to be asking around £600 for the same break we just had next weekend. This hotel is not worth this amount of money. No way.

Firstly the hotel is quite nice and in a good location, it is kept well and the rooms are nice. The pool is also good fun and great for kids. The staff let this place down a lot. I had a few incidents. the great TRIPADVISOR had lots of reviews before i got there telling of the long que,s at reception, oh how right they are. easy 15 minutes per check in. thats 1 hour if there are only 4 people ahead of you- the slowest check in hotel in the world. add to that , when you get to the desk the guy starts complaining about his back problems.. omg just give me the key.
So we get to the pool the first morning, hundreds of beds, hundreds of towels but no people. i really hate that , same thing happened the second morning- so we went across the road to the beach and had a great day. next day i got up early - if you cant beat them join them, so i put down 3 towels and went for breakfast, when i got back there was a note to say NO RESERVING BEDS. un real. maybe they got too many complaints. So my worst issue is the restaurant staff. crash bang wallop pushy grumpy and seem to hate kids. one morning i was eating breakfast on the outer part, when i finished i walked about 10 metres to a smoking area to have a cigarette near the door as i did each morning before. as i walked back in, this most ignorant waiter actually put his hand on me telling me i cannot return, he tells me to go back out from where i came and go in the main door and show my receipt for breakfast to gain back entry, i said my table is just here (2 feet away). i have finished eating. go back out he says causing a huge scene in front of lots of other diners, i have never been as close to hitting some-one in a restaurant. generally staff think they own the place and that the customer is dirt. would not return