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“Good hotel in super location.” 4 of 5 stars
Review of Marconfort Beach Club Hotel

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Marconfort Beach Club Hotel
4.0 of 5 Hotel   |   C. Pontinental 2, 29620 Torremolinos, Spain   |  
Hotel amenities
Ranked #13 of 73 hotels in Torremolinos
Midlands, England
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
“Good hotel in super location.”
4 of 5 stars Reviewed January 2, 2013

Just returned after a short break over New Year.

I was concerned regarding the reports of a sickness bug but have to say that neither I or the other members of my family experienced this and we did not hear of any others during our stay either.
As stated previously hand sanitizer is provided at the entrance to the restaurant however many choose to ignore this, I feel it would be better if a member of staff stood and enforced this in the interest of the guests and the hotels reputation.

A mix of English and Spanish holidaymakers with a good choice of food, staff friendly and helpful.

New Years Eve dinner was very good, the way it was organised and run with additional staff etc and the entertainment was very good too.

We had a lovely room with a full sea view, the room was cleaned every day.
I did feel that the public areas were not cleaned thoroughly enough, the carpets in the lounge area need a good vacuuming.

Overall a good hotel which I would return to and a great base for exploring other resorts on this coastline.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuisLuque, Subdireccion at Marconfort Beach Club Hotel, responded to this review, January 4, 2013
Dear BORNTOTRAVELMIDLANDS :
Thank you very much for your very complete review of the Marconfort Beach Club Hotel. I gives us great pleasure to know that you enjoyed your visit to the Hotel and look forward to welcoming you back with the same friendly service on many a future occasion.
Kind Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (416)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Newcastle
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 31, 2012

I have travelled several times to the Beach Club just back 3 weeks ago, and I cannot fault it (also back for a week on the 19th January 2013). The staff are great (everywhere) particularly the animation team who must have the pateince of jobe. The food has improved significantly from my last visit with welcome additions such as prepared omelettes and smoothies. At weekend there is an influx of spanish people, but these are in my opinion a welcome enhancement to the hotel. The spanish know how to enjoy themselves and in these financially difficult times when people from the UK are not travelling as freqeuntly the hotel must make a profit. The evening entertainment is good with an international flair to cater for all groups.

The upgrade to the hotel has improved most areas, but I must agree that the seats in the magnum bar are not as good as the old ones but they definately needed replacing. Service is excellent with very little waiting time, the reception staff quick friendly and professional all in all I would recommend it for all age groups, I just wish us british would stop grumbling so much!

Tip if you are on a budget the train from Malaga Airport to La Colina (500metres from the hotel) is onltv 1.65 Euro and only takes five minutes must cheaper than a taxi in good weather.

Room Tip: One side of the hotel definately catches the sun opt for that if possible.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuisLuque, Subdirector at Marconfort Beach Club Hotel, responded to this review, January 1, 2013
Dear MalcNewcastle :
We would like to thank you very much for your comment on Tripadvisor, regarding your recent stay at the Marconfort Beach Club Hotel.
It is always very rewarding for us to learn that our Guests have found so many good qualities in our Service and Staff! These kind words make us understand that we are moving in the right direction and that we should keep up the good work.
Kind regards.
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Blackpool, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed December 29, 2012

just got back after 10day stay, check in very fast and helpful. rooms very good, but the corridors what a shock carpet - needed cleaning ( done on xmas day) but still looked un clean. why no use of piano bar it felt more comfortable than down in magnum bar which was closed most of the day. states it's 4 star but then displays 3 star cards in rooms. Food can be a bit of a let down, not very much in way of xmas decorations and felt like many who have been previously that it is letting it's standards slip, felt it was more like a very old folk home, entertainmemts team did very well with very little help. all inclusive was worth it. the staff are very good, but seem to be fighting a losing battle against savings that are being made. sauna locked out of use.

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuisLuque, Subdirector at Marconfort Beach Club Hotel, responded to this review, December 30, 2012
Dear carol s :
Thank you for taking the time to post your comments about your stay at Marconfort Beach Club hotel. We are really sorry to know that your experience did not meet your expectations.
We take all feedback seriously and we can assure that your comments and impressions will be carefully analyzed. Our client’s opinion is really important as it helps us to improve and provide the best service.
Kind Regards.
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Ashton-under-Lyne, United Kingdom
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed December 26, 2012

Had a superb weeks holiday at the Beach Club. This hotel is absolutely great. Everything about the hotel is excellent. Check-in was quick and easy and the rooms were well equiped and spotless. Every meal in the resturaunt was really good with plenty of choice. The all inclusive is first class, even bike hire is free. There is something going on all day and a show every evening at 10pm. Can recommend this hotel and will return again soon.

Room Tip: Ask for a room overlooking the pool. The sun is on you all day.
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuisLuque, Subdirector at Marconfort Beach Club Hotel, responded to this review, December 30, 2012
Dear cowheelpieman :
Thank you very much for your positive feedback. We like to hear that you enjoyed your stay and had a great time. Your positive comments make us want to improve and they help us to serve you better. Our employees make all effort to do their best to make our guests happy.
Thanks again for your comments and we are looking forward to welcome you again at the Marconfort Beach Club Hotel.
Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
1 review
2 of 5 stars Reviewed December 26, 2012

after having 10 visits to the beachclub I have just been back there after the so called refurbishment, what a disappointment, instead of an upgrade to 4 star it was more like a downgrade to a 2 star. The change in the magnum bar consisted of taking out the comfortable chairs and replacing them with cheap stacking chairs, the food was poor and cold, the sign for hot plates should be replaced with a sign for cold, very cold, plates. The facilities advertised were withdrawn because the hotel was quite empty, so those guests who were there were discriminated against and treated like cattle, I have filled in a complaint form and I have also written to info@marconfort.com but have not received a reply, definitely nit a hotel I will visit again

Room Tip: if you want to see some sunshine ask for a room overlooking the pool
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  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuisLuque, Subdirector at Marconfort Beach Club Hotel, responded to this review, December 30, 2012
Dear Dermot H H :
Thank you very much for taking a few minutes of your valuable time to comment your stay in our Hotel Marconfort Beach.
I regret so much not having covered your expectations, the reform of the hotel not only has become the Magnum Bar, but in many other areas of the hotel, being liked by the majority of customers.
Almost all clients are very satisfied with the meal and daily we take the temperature of the food being correct, above normal even, I understand your complaint but I can't share it, because what you says is not right.
In relation to your complaint, I have to tell you that as it says the Spanish law, this have been commanded in writing to your home, I hope that you have already received it.
Regards.
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Bradford, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 23, 2012

i went on holiday to this hotel with 2 disabled people and my friend. The hotel was so helpful with there disabilities and understood there needs and wants. defo booking to for next year straight away! best hotel and surroundings i have been to in a long time!

Room Tip: 715 is where i stayed and the room has a beautiful view not sure which side it was but it was a corn...
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuisLuque, Subdirector at Marconfort Beach Club Hotel, responded to this review, December 25, 2012
Dear amy m :
We would like to thank you very much for your comment on Tripadvisor, regarding your recent stay at the Marconfort Beach Club Hotel.
We always try to do our best to make sure our guests have the best experience while staying with us and we are delighted to read that you appreciated every moment of it.
We hope to have the pleasure of seeing you again soon at the Marconfort Beach.
Best Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
wiltshire
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed December 22, 2012

Used this hotel for short break for sun and to see Malaga Auto Museum, hotel good and motor museum excellent. Big variety of drinks and food on offer. Memory foam mattresses really comfortable. Would use again.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuisLuque, Subdirector at Marconfort Beach Club Hotel, responded to this review, December 25, 2012
Dear matchsticklegs :
Thank you for taking the time to leave your comments on Trip Advisor. We are so pleased you had a great time and enjoyed your stay with us. We look forward to welcoming you back to the Marconfort Beach Hotel on a future occasion.
Kind Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marconfort Beach Club Hotel

Address: C. Pontinental 2, 29620 Torremolinos, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Torremolinos
#8 Luxury Hotel in Torremolinos
#9 Family Hotel in Torremolinos
#12 Romantic Hotel in Torremolinos
Price Range (Based on Average Rates): $
Hotel Class:4 star — Marconfort Beach Club Hotel 4*
Official Description (provided by the hotel):
Marconfort Beach Club Hotel is privileged located front line El Lido beach, between Los Álamos and Bajondillo beaches in Torremolinos. The area in which hotel is situated, is famous too because it shelters a lot of "chiringuitos" (characteristic restaurants on beach sand), which specialty is fried "pescaito." An enviable position facing sea makes hotel suitable as choice to pass your holidays in Torremolinos. The highest concern in details and above all a unique and personalized attention are just some of the qualities which make of this hotel a great friendly space. It stands 2,5 km. From Torremolinos city centre, 2 km. from "Parador de Malaga" golf course, 4 km. from Malaga (AGP) airport and 40 km. ... more   less 
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Also Known As:
Beach Hotel Torremolinos
Beach Club Torremolinos
Torremolinos Beach Hotel
Torremolinos Beach Club Hotel
Beach Club Hotel Torremolinos
Marconfort Beach Club Hotel Torremolinos, Costa Del Sol, Spain

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