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“Great value hotel, delicious food!” 4 of 5 stars
Review of Marconfort Beach Club Hotel

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Marconfort Beach Club Hotel
4.0 of 5 Hotel   |   C. Pontinental 2, 29620 Torremolinos, Spain   |  
Hotel amenities
Ranked #12 of 73 Hotels in Torremolinos
Certificate of Excellence 2014
Leek
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Great value hotel, delicious food!”
4 of 5 stars Reviewed November 15, 2012

We stayed for 10 days at Marconfort beach club, and were very satisfied.. upon arrival it was obvious the carpets were in desperate need of a hoover, this was mentioned at reception and the next day the were hoovered and cleaned. There is obviously some kind of sickness bug within the hotel, as 5 out of 12 of us suffered, but they are trying their best to sort it out.
The food was absolutely amazing, something for everyone everyday, generous drinks measures not watered down.. and brandy served in proper brandy glasses! milkshakes and various juices also on offer, not just the usual fizzy drinks. they also have a superb coffee machine at the bar where you can have anything from cappachino to espresso, quality. Brilliant effort made by everyone for Halloween!
Entertainment staff.. especially jenny, were fantastic and friendly, so were bar staff waiters and cleaners, all happy to please and make our stay an enjoyable one. we stayed in room 814 which overlooked the pools and the sea, perfect.
we would certainly recommend this hotel.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuisLuque, Subdirector at Marconfort Beach Club Hotel, responded to this review, November 19, 2012
Dear WendLeek :
Thank you for leaving your comments on Trip Advisor. We are very happy that you had an enjoyable holiday at the Marconfort Beach Hotel. We have a wide selection of food in our Restaurant and our Chef does indeed do an excellent job catering for all tastes and nationalities. Thank you once again and hope to see you on a future occasion.
Kind regards.
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1,585 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (532)
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Cumbria
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 13, 2012

Just come home from our 3rd visit to this Hotel for the 3rd consecutive year.
I have written other reviews regarding this Hotel and I am writing this one but some people will not agree with some of my comments & observations.
Firsty with being the last family to leave the Hotel prior to its closure for some updating, we wanted to return to see what they had done.
I must admit that while what they have done is quite good I still feel that this Hotel is still a long way to becoming a 4 star.Unlike the one next door that looks the part this one still does require further updating especially the Beds.
However saying this it is still very friendly and the food has vastly improved although a Childrens section during the evening would not go amiss as very little available for the younger ones.
Many people had been subject to the effects of sickness and diorrhea including my son but this only lasted 24hrs and believed due to a sickness bug and not the hygiene of the Hotel.Indeed the cleanlines and hygiene has increased with not only antibacterial hand cleanses for use prior to using the restaurant but also in place in the toilets and all rooms cleaned on a daily basis.
The only let down on this Holiday was 6 Days out of the 8 we stayed which consisted of rain,floods & thunderstorms,however, still enjoyed our time especially with those that we had met two years earlier and who keep returning year after year so this Hotel must still have things right.
Again I'll say it that a holiday is what you make it so go and enjoy it this is a great friendly Hotel with some improved standards.
Only negative about our experience and some will not agree or may be offended by what I am going to say but I feel it needs to be said.
Firstly we the British people are fortunate that we can turn on the Tap to get fresh water or flush the loo without worrying that placing toilet papaer down it will cause a blockage or that we have a good health system etc,etc.The point I'm making is that we expect everyone or country to be the same and be at our standards but unfortunately this is not the case.
My experience on this Holiday and others is that the Germans,French,Spanish,Russians etc are not the ignorant ones but we the British are and it's time to look at ourselves.In my opinion there is no Great in Great Britain anymore but we still think we are,GREAT, when we're not.
It is us British who are ignorant and moan when the Sun doesn't shine or when we find others different.
This Holiday has opened my Eyes as we the British were the ones banging doors and making a noise or getting smashed at the Bar not the other nations people.I'm ashamed but will return.

Room Tip: Request sea view facing the Town.
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuisLuque, Subdirector at Marconfort Beach Club Hotel, responded to this review, November 19, 2012
Dear Bozzabubbu :
Thank you for posting feedback on your recent holiday at the Marconfort Beach Club Hotel.
We are very pleased to receive positive comments from our customers as they are very motivating and rewarding.
We will try to improve the aspects . Unfortunately we can not change the weather and rain.
I look forward to see you again.
Best regards.
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Leicester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 11, 2012

Stayed here in November 2012. Our room had two holes punched in then bathroom door, not a brilliant start! No rubber mat for in the bath for taking a shower, slippy tiles on the bathroom floor. There were a number of people with arms strapped up or in slings - I wonder why? Food quality and choice was good, however the Italian 'cook it while you wait' needs some looking at, how can you run out of spaghetti 15 minutes after opening - and no it wasn't busy! Entertainment was advertised but nowhere could we find anything telling us where to meet if we wanted to take part in any activities. Don't like drinks in plastic glasses either, I can understand giving them to kids for safety, but not to responsible adults. men on reception so much more helpful than the women. We went all inclusive but they couldn't give us a packed lunch when we went out for the day - is it so difficult, especially when its not high season and they're not that busy. Indoor pool not big enough to swim in, more a splash pool. Sorry, decidedly average.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuisLuque, Subdirector at Marconfort Beach Club Hotel, responded to this review, November 12, 2012
Dear Maureen C :
Thank you for taking the time to post your comments about your stay at Marconfort Beach Club hotel. We are really sorry to know that your experience did not meet your expectations.
We take all feedback seriously and we can assure that your comments and impressions will be carefully analyzed. Our client’s opinion is really important as it helps us to improve and provide the best service.
Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 8, 2012

My wife and I have just returned from a very pleasant stay at the Marconfort Beach Club.
We found the staff, food, and the hotel in general to be very good. Although I would say that the bedroom especially the bathroom was not four star standard.
There was only one thing that would prevent us from returning to the hotel and that was the plumbing in the bathroom.
In the morning there was a strong smell in the bathroom of rotten eggs, and when I ran the taps in the wash hand basin and bath for about five minutes the smell disappeared. I looked under the wash hand basin and to my amazement I noticed that there was no U-bend or water trap fitted to the drain pipe.
A U-bend creates a seal that prevents sewer gas from passing from the drain pipes back into the occupied space of the building.
We made sure that our tooth brushes etc were not left out in the bathroom.
During our stay we heard that a few people had been sick and that they were all pointing the finger at the restaurant as the source of the bug. We found the food in the hotel excellent and well prepared and in my opinion they were looking in the wrong place. I think the plumbing was more likely to be the cause of the problem.
In summary, apart from the plumbing we found the hotel good value for money.
.

Room Tip: Rooms on the south sdie get the evening sun
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuisLuque, Subdirector at Marconfort Beach Club Hotel, responded to this review, November 12, 2012
Dear George C :
I'm sorry the smell in your bathroom, it really is something that happens but with that week's wind and rain we have had many times there is any leak, we will try to take the best measures.
We sincerely appreciate your opinion about our hotel as we have a close reference to help us improve and more accurately meet the expectations of our guests.
Thank you very much to stay with us and we look forward to welcome you back again soon to Marconfort Beach Club Hotel.
Kind regards.
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West Cork
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 6, 2012

We (myself, my husband and four children aged 10-16) stayed at the Marconfort Beach Club all inclusive for mid-term break and had a fantastic holiday.

First of all the food was great with plenty of it, this is always a worry when you are booking all inclusive!!. For breakfast there was everything from cereals to freshly cooked omelettes, pancakes with chocolate sauce, fruit smoothies made in front of you and champagne. If you were still hungry after breakfast the restaurant opened again for snacks in the morning time. Lunch was salads, pizzas, chips, burgers, hot dogs, fresh fish cooked in front of you, paella, pasta cooked to your liking, etc. Afternoon snacks were also available in the restaurant. For dinner there was also plenty choice with chef stations open where you could watch your meal being cooked. I forgot to mention that both at lunch time and dinner time there was a huge selection of puddings and deserts. On October 31st - halloween night the restaurant was transformed into a spooky candle lit cavern with all the staff dressing up to add to the atmosphere. Well done to the talented chefs (i included some pictures of that night) and to everyone who dressed up, it made the holiday!!

Regarding accommodation, there was no delay checking in, we had rooms initially on the first floor and we asked to be moved up the next day because of noise levels (we were looking for a peaceful holiday). The receptionist was very obliging and moved us up to the sixth floor eventhough she didn't have to. The rooms were great overlooking the pool so we got the evening sun. They were cleaned daily to a high standard.

Regarding entertainment, we really enjoyed all the entertainment which started in the morning with competitions for the kids and adults including mini-golf, pool, pistol shooting, rifle shooting, boules, keep fit, wii sport, cross bow shooting, connect 4, etc. The evening entertainment started with a mini-disco for the children or an animal show, then the entertainment staff handed out certs. to the adults and children who had won the various competitions throughout the day. This was followed by bingo and then an adult show at 10pm. These included a magic show, tributes to the divas with adele, the four tops, spanish dancers, etc. etc. When these acts finished there was a disco till 2am (just to let you know that the all-inclusive bar stops at midnight). All the acts were great especially the tribute act to the four tops who had us all out dancing!! The entertainment girls worked really hard to make sure we all had a great time especially when it rained (which was only once)!!

My only complaint was the outside area next to the pools. These could do with a good power hose as they were dirty and dusty and attracted flies. (Luckily we packed an insect repellant and they didn't bother us as much as other guests). The main outside pools were cold (it is nearly winter) but the indoor pool made up for it and the children were able to go from one to the other heating themselves up.

Staff were very friendly and patient, especially at the bars, as they had to put up with my children asking them for different types of kiddy cocktails all through the day and night!!

Overall I would recommend the Marconfort Beach Club Hotel at Torremolinos and would love to go back there again!!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuisLuque, Subdirector at Marconfort Beach Club Hotel, responded to this review, November 12, 2012
Dear WestCorkHolidayGirl :
Thank you for posting feedback on your recent holiday at the Marconfort Beach Club Hotel.
We are very pleased to receive positive comments from our customers as they are very motivating and rewarding. We appreciate every feedback which helps us to understand customer needs and so improve our services.
Thanks again for expressing your opinion and we look forward to your next visit.
King regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
WEST MIDLANDS
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 6, 2012

After 9 days at this hotel I think the following would be a fair and balanced view:

The Good:
Position - close to the airport, walking distance to the centre of Torremolinos and just across the road from a sandy beach.
Staff - reception and bar staff are an absolute asset to the hotel - always efficient, pleasant, hard working, enthusiastic and caring - difficult to fault them
Entertainment - mixed but usually something reasonable and, ocassionally,something really good
Food/Drink (see also "the bad") - a good choice of food at all meals in the restaurant, food always seemed to be kep very hot. Waiting staff changed the table linen after each party had finished their meal and hand sanitisation system is a good idea and there was generally someone posted outside the restaurant to make sure it was used. Beer and gin good and bar staff always smiling and attentive.
Rooms - basic but kept very clean
The Bad:
The car park is far too small, used by all sorts of non-residents and poorly managed by the attendant - really difficult to find a spot after about 2pm
Food - like other people who have posted reports, it was evident that not all of the meat was thoroughly cooked - I had a near escape when I notice that the chicken in the Korma was still raw in the centre (left the whole meal which was a shamelful waste of food but avoided any tummy upset).
Drinks - beer, gin and soft drinks OK but some of the other spirits (rum and vodka in particular) were very rough - hotel could do with stocking slightly better brands
Noise - i suppose it is to be expected of a big, family orientated hotel but, despite nuerous signs asking people to be quiet in the corridors etc after 11pm, there waa lots of shouting and noise from people running around, banging doors etc

Overall - you get what you pay for - not a 4 star hotel but probably a good 3 star. If you are expecting the Ritz-Carlton then you are going to be dissapointed but if you keep in mind everything that you are getting for the price then you should be content.

  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuisLuque, Subdirector at Marconfort Beach Club Hotel, responded to this review, November 12, 2012
Dear BIGBOY7 :
Thank you very much for taking a few minutes of your time to express your satisfaction during your stay with us. We are delighted to get our main objective; to reach the level of our guest expectations.
Kind regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 6, 2012 via mobile

2 adults and 2 children stayed for 4 nights. Hotel itself was overall good however like others both adults in party had sickness bug for 2 days. Children lived Halloween at the hotel, well done to all the staff involved. Entertainment was very good, we all enjoyed it especially the magicians WOW. Hotel staff friendly and accommodating, I requested a particular room due to it being a little larger than average and I am pleased to say we got it. Rooms nice and cleaned thoroughly. In all a nice holiday, would I revisit this hotel? We stay in torremolinos every year and usually stay at griego mar hotel. Griego mar food and marconfort beach club hotel combined would make the best holiday ever!

  • Stayed November 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuisLuque, Subdirector at Marconfort Beach Club Hotel, responded to this review, November 12, 2012
Dear Jhayes321321 :
We are very happy to know that you enjoyed a great vacation and everything was to your liking. We will continue working hard to make our customers feel satisfied with us.
Kind regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marconfort Beach Club Hotel

Address: C. Pontinental 2, 29620 Torremolinos, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Torremolinos
#7 Luxury Hotel in Torremolinos
#8 Family Hotel in Torremolinos
#9 Romantic Hotel in Torremolinos
Price Range (Based on Average Rates): $
Hotel Class:4 star — Marconfort Beach Club Hotel 4*
Number of rooms: 260
Official Description (provided by the hotel):
Marconfort Beach Club Hotel is located on the promenade in Torremolinos and is known for its excellent all-inclusive. It has three outdoor pools and direct access to Playamar beach. The guestrooms are bright and spacious, with panoramic views and a furnished balcony, as well as bathroom with hairdryer. It also offers a satellite TV with international channels, a safe for rent and free WiFi access. The resort features a wide range of daytime and nighttime entertainment. It has a poolside terrace with loungers, a gym, a heated pool, and a sauna (open seasonally). It also has a playground, a game room with billiards and darts, minigolf and free bike rental. The buffet restaurant offers a great variety of specialties like an Italian corner, a kebab corner, international cuisine and live-cooking show, as well as an adult only area. The hotel also has two more bars, one of them besides the pool. The reception desk is open 24 hours a day, and the hotel has a tourist information desk with tour bookings and car rental. The hotel is one mile from city centre and only three miles from Malaga airport. It also offers car and bike rental, plus free parking. ... more   less 
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Also Known As:
Beach Hotel Torremolinos
Beach Club Torremolinos
Torremolinos Beach Hotel
Torremolinos Beach Club Hotel
Beach Club Hotel Torremolinos
Marconfort Beach Club Hotel Torremolinos, Costa Del Sol, Spain

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