My sister and I decided to take a 4 night B&B break 24-27th October and read very good reviews about this hotel. On the whole our experience of this hotel was positive - good location, beautiful view from our large corner room, the whole place was SPOTLESSLY clean - room, ensuite, restaurant, pool area, breakfast was nicely cooked, though at times, not always as hot as I might like.
Some niggly things though:
We had requested that there be two beds in the room, there was only one. When we enquired we were told that the sofa bed would be the second bed. We don't do 'sofa beds' and, in fairness to them, they very quickly got in a proper second bed.
We did not find the reception staff at all friendly - quite cold and impersonal. As against that the cleaning staff were lovely.
There was a very strong smell of whatever product they use to clean the rooms. Maybe this is the trade-off for such cleanliness, but it was very over-powering.
We were in room 601 and the toilet had a sour smell in it - I would say some kind of drain issue. It wasn't there all the time but certainly 80% of the time, even with the window open. For that reason we had to make sure to keep the bathroom door closed at all times.
Some small things: I'd prefer a glass shower guard instead of a curtain. I'd like some LED or stronger lights above the bed for reading purposes, the double-glazing wouldn't have been the best in terms of keeping outside noises at bay, I don't find it acceptable to charge for the use of a fridge or safe.
I know of old that 4* in Spain falls very short of 4* in Ireland but, nonetheless, this would be one of the very best 4* hotels we have stayed in.