i stayed at royal andalus hotel torremolinas from 19th october to the 26th october 2012 for my 60th birthday break with my wife, i work in the travel trade as a tour manager/guide for the past 12 yrs traveling around euorpe and uk/lreland and staying in different type of hotels, i would not say this is a 4 * hotel may be a fair 3* at a push, food would need a big look at and yes i know you cant please all but it was not good overall on any of the 6 nights , breakfast a poor avarage and tables not set for breakfast like they are for dinner, did bring these points to the reception staff and the chef on duty, you need to have a big look at this point for the future to improve your service to your guest, also i had booked a junior suite for my stay which was space wise good but a very very low bed need to sort this out need to be a lot higher for comfort its ok if you wish to nearly sleep on the floor, also a paint job in general of the hotel would be good for the hotel and guest, and the location area of the hotel is not very easy on the eyes 10 mins walk to beach but good when you get there for sure, also entertainment would need to be looked at 3 nights of bingo ok have bingo but lets have more real live entertainment if you want to keep guest in the hotel having a good time and enjoying your hotel,i would go back to this hotel if the above points are dealt with yes i understand hotels in general get maintance and general freshen up after a period of time , but keeping a place looking good, you have to work on it all the time i felt your hotel looked well used and tired to say the lease, a i did notice and herd people from ireland and germany saying they were not to pleased with things that i have brought to your attention but iam only bringing to you the facts fro myself, i have given you the information it is up to you what you do with it for your betterment of your hotel and first and fourmost your paying guest, this is not me just whinging or moaning about nothing this is how we see you with are own eyes, i hope this of help to the millons viewing trip advisor and you the hotel management over to you guys i awiat your reply on trip advisor in the days a head.
freelance tour manager
junior suite 4th floor its a good walk to it get one nearer to reception if possible
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.