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Hotel & Apartamentos ROC El Pinar: Traveler Reviews

4.0 of 5
C/ Sierra de Guadarrama, s/n, 29620 Torremolinos, Spain
Hotel amenities
Hotel & Apartamentos ROC El Pinar
Ranked #57 of 75 hotels in Torremolinos
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652 reviews from our community

Traveler rating
    73
    122
    140
    119
    198
See reviews for
Families
185
 
Couples
191
 
Solo
14
 
Business
8
 
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date Rating
1 review
2 helpful votes 2 helpful votes
“Never again. Thoroughly disappointed.”
2 of 5 stars Reviewed February 13, 2013 via mobile

What a disappointment. My husband and myself booked a 10 day all inclusive stay in el pinar in September 2012, and I knew the minute I walked in to the reception that this was not the 4 star hotel I expected. Staff at reception were unhelpful and the room was average. The hotel itself desperately needs an overhaul. No gym, no facilities, rubbish food, not enough beds round pool. Couldn't wait to get home and the annoying thing is it was not cheap! Waste of money.

  • Stayed September 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
Ask dancivous about Hotel & Apartamentos ROC El Pinar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“Don't Go”
2 of 5 stars Reviewed January 14, 2013

Stayed at the hotel back in June 2012. Room was on the ground floor and when we arrived we where greeted with dead cockroaches on the floor, dirty bed linen and a disgusting bath room. when we spoke to reception it took 3 days for a cleaner to come, who burst into our room at 8am and screamed at us to get out so she could clean.

We shared our room with some of the most hugest cockroaches I have ever seen.

The food was a buffet and was always cold and disgusting.

I will not be staying at this hotel again!!!!!

  • Stayed June 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
Ask owengriffiths09 about Hotel & Apartamentos ROC El Pinar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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“Perfect stay”
5 of 5 stars Reviewed December 29, 2012

That was just a perfect experience!!! Lovely hotel, huge room, really clean. The only disadvantage we found was that there was no fridge in the room. We were checked into a room on 10th floor with amazing view on both sea and moutains !!!! Very friendly and informative English speakig staff made the stay even more pleasant. Would strongly recommend.

Room Tip: Ask for room on higher floors. The views are amazing.
See more room tips
  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Aga368 about Hotel & Apartamentos ROC El Pinar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paisley, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
“Good Value”
4 of 5 stars Reviewed November 7, 2012

My wife and I stayed here for 10 days in Sept 2012, great food, very nice staff they could not be more helpfull. The accomodation was kept very clean and tidy. Had read some reviews prior to going that were not very complimentary, you can not please everybody, some folk just like to moan. We had a lovely time and it was great value for my money.

Room Tip: Rooms on the pool side are quieter
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
Ask Andrew N about Hotel & Apartamentos ROC El Pinar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hannah90
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
“A Good Value Holiday!”
4 of 5 stars Reviewed October 21, 2012 via mobile

Stayed here in September with 3 friends. Although the hotel is quite old we had a great time. We didn't expect the food to be amazing at the price we paid but it was always edible and nobody went hungry. Rooms were always kept clean and tidy and the staff seemed friendly and helpful. Overall a good value holiday in a nice hotel.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask hannahm90 about Hotel & Apartamentos ROC El Pinar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Hotel & Apartamentos ROC El Pinar

Also Known As:
Hotel And Apartamentos Roc El Pinar
Eh El Pinar Torremolinos
El Pinar Torremolinos
El Pinar Hotel
Torremolinos Eh El Pinar
Torremolinos El Pinar
El Pinar
Hotel & Apartamentos ROC El Pinar Torremolinos, Costa Del Sol, Spain
Address: C/ Sierra de Guadarrama, s/n, 29620 Torremolinos, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Amenities:
Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#22 Luxury Hotels in Torremolinos
Price Range: $
Hotel Class:4 star (4*)
Reservation Options:
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