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“Lazy week” 4 of 5 stars
Review of Melia Costa del Sol

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Melia Costa del Sol
4.0 of 5 Hotel   |   Paseo Maritimo 11 | Playa de Bajondillo, 29620 Torremolinos, Spain   |  
Hotel amenities
Ranked #4 of 73 Hotels in Torremolinos
GreenLeadersPlatinum level
Glasgow, United Kingdom
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
“Lazy week”
4 of 5 stars Reviewed October 22, 2013

I have just returned from a week at the Melia. The room we were allocated was of a good size, two twin beds comfy arm chair, large bathroom, sea facing balcony the only concern I would have is the air con I would imagine it would struggle to cool your room in the height of summer as it only just cooled the room in October. The restaurant is very bright and very noisy; every night busloads of tourists staying for one night appear taking over the place. Overall, the food is good, service is quick to sell your drink when you sit down however try getting your plates taken during different courses, that normally led to me taken them to an empty table myself. The swimming pool lets the hotel down, as it is too small with very few loungers, the beach is straight across the road however it will cost you another 9euros per couple each day onto your holiday. The resort has nice bars along the sea front on both sides of the hotel and you can walk into Benalmadina (1 hr). I would recommend staying in this hotel if you are looking for a nice quite relaxing time.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
meliacost, Dep. Hotel Manager. at Melia Costa del Sol, responded to this review, October 23, 2013
Thank you for your review. We are glad to see that the majority of your recent stay was satisfactory and are also grateful for your comments about the service you experienced. Feedback from our guests, both positive and negative is important to help us to constantly improve our service.
We look forward to seeing you soon again at the Melia Costa del Sol

Warm regards,
Orlando Pérez - Deputy Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,323 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (291)
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EASTEND GLASGOW
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 21, 2013

I have just returned from this hotel with my husband as a celebration of my 50th birthday.Like most of the reviews I have read I was very impressed with this hotel.Check in was quick and easy and received the room I requested with beautiful views over the med.I felt comfortable and relaxed during my time here,and found staff pleasant and helpful.I have to give a special mention to the YOUNG pool attendant, this lovely man has excellent customer service skills,always keen to make your time spent around the pool comfortable and relaxed,so well done.One small thing that could have made poolside time more pleasant would have been mattresses on the loungers,they are so uncomfortable and cut short my time spent around the pool because of this,also as someone has mentioned the outdated haridryers in rooms does management realise they overheat very quickly and make it very difficult to hold,a health and safety aspect which needs urgent attention.However please dont let these little things put you off,the breakfast menu is out of this world and you can drink champagne with your food every morning included in the cost ,so it was Happy Birthday to me.

Room Tip: rooms overlooking hotel pool on left hand side get sun most of the day
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
meliacost, Dep. Hotel Manager. at Melia Costa del Sol, responded to this review, October 23, 2013
Dear Guest,

Thank you very much indeed for your comments about your recent stay at Melia Costa del Sol. We always looking forward to have valuable guest like you and meet needs and expectations and your feedback help us very much on this matter,
Regarding your comments about hairdryers and sunloungers, i´m glad to inform you that all the 538 hairdryers are being changed at the present moment, and the new pool furniture and new sunbeds will arrive next spring 2014.

Hopefully we will see you back again very soon at Melia Costa del Sol.

Warmest regards,

Orlando Pérez- Dep Hotel Manager.
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Piedmont, California
Top Contributor
120 reviews 120 reviews
38 hotel reviews
Reviews in 40 cities Reviews in 40 cities
147 helpful votes 147 helpful votes
5 of 5 stars Reviewed October 19, 2013

This is a huge resort and convention hotel but it is a comfortable, high-quality place. We were only there for an overnight but had no complaints at all. The hotel is very modern, the rooms large and easy to sleep in, everything is maintained very well. And the breakfast buffet is the largest and most varied of any hotel we saw in Spain. We didn't get a chance to spend time on the beach, but it is right across the street from the hotel and looks very inviting. We recommend the hotel to others who are traveling the Costa del Sol.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
meliacost, Dep. Hotel Manager. at Melia Costa del Sol, responded to this review, October 22, 2013
First of all, and on behalf of all the Hotel associates and myself we would like to express our gratitude for choosing us as your hosts during your holidays in Costa del Sol , and for taking the time to write your opinion here on TripAdvisor.
We are very glad to read that you had such a lovely stay, and we would be delighted to receive you again in a near future , in our hotel or in another of the Melia Hotels Intl. around the globe .

Opinions such as yours are very much appreciated, as they show us that we are working in a correct way to satisfy our guests.
Thanks.

Orlando Pérez - Dep. Hotel Manager.
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1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 17, 2013

My wife and I have just returned home after 11 days at one off the best hotels we have stayed in.
The room was just perfect,spacious comfortable and spotlessly clean.The staff at the hotel are to be congratulated on there devotion to the customer.We could not fault it in any way.
We made a request before arrival,and our wish was granted for which we thank you. We will stay with you again next year and cant wait.
Mr and Mrs R.Craven.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
meliacost, Dep. Hotel Manager. at Melia Costa del Sol, responded to this review, October 18, 2013
Thank you for your kind review! We are delighted that you had a good stay at our property. Our Team Members are one of our biggest assets; they are all professional, friendly, and eager to ensure that our guests enjoy their stay.
It is such a pleasure when we can share positive comments such as yours with the team.
Thank you again for staying with us, and we very much look forward to welcoming you back to Melia Costa del Sol.

Kind regards.


Orlando Pérez- Dep. Hotel Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ireland
Top Contributor
102 reviews 102 reviews
45 hotel reviews
Reviews in 49 cities Reviews in 49 cities
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed October 16, 2013 via mobile

I just spent a lovely week in this hotel. Everything was perfect. The room was large and comfortable. Bathroom was big and was kept topped up with toiletries. Fantastic full sea view from the balcony. The hotel is in a super position right across the road from the beautiful long beach. It is convenient to all the amenities in the area, shops cafés etc. The food in the restaurant was top class . I stayed half board and both breakfast and dinner was amazing. The choices and variety of freshly cooked food was fantastic. I can't say enough wonderful things about this hotel. I will definitely be returning. Thanks to all the staff who made my stay perfect.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
meliacost, Dep. Hotel Manager. at Melia Costa del Sol, responded to this review, October 22, 2013
We are filled with happiness knowing that your stay with us was enjoyable and services offered filled your expectations, for us, comments like yours are what motivate all Melia Costa del Sol Team to give the best of ourselves, always working to provide quality.

We appreciate the intention and the time you took to share your experience at Melia Costa

We will be waiting for you with open arms on your next visit to Torremolinos.

Orlando Pérez - Deputy Hotel Manager
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London, United Kingdom
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 15, 2013

Overall a great place for a no-car Torremolinos Beach holiday. Ideally located for access to the beach, seaside promenade and town centre. Decent half board option but limited vegetarian options. Some positive points when it comes to eco performance but many opportunities for Melia Costa del Sol to do much better.

Public Transport
+ Good location for accessing the train to/from Malaga airport eliminating the need for car/taxi
- No information on Melia website or in room or at front desk on train times, other public transportation options, or clear map of how to get from the train station in the town centre to the hotel

Zero Waste
+ No excess plastic around water glasses in the room
- No recycling / composting bins in the room (although there was a small note - so small almost missed it - about common bins in the hallway but I was not able to find these)
- Disposable plastic toiletries containers rather than the bulk dispensers you find in many eco-conscious Nordic hotels
- Was not provided the option to receive bill via email rather than getting another piece of paper to throw away


Energy
+ Electricity in room keycard operated
+ Sensors for some of the lights in common hallways
+ Small notice (so small almost missed it) about re-using towels but not sure that housekeeping actually paid attention to this
- Shower, toilet, sink faucet did not appear to be low-flow
- No apparent on-site generation through solar or thermal hot water (there should be plenty of opportunity for this on the Costa del Sol)

Recycled and Local Products
+ What looked like recycled paper products in the room
- Paper products in restaurants didn't appear to be recycled
- Unable to tell if there were local products in use in the restaurant and food options didn't seem particularly seasonal; there was a strong emphasis on meat/fish options with limited vegetarian options

Environmental Information
- No information in room or on website regarding environmental, initiatives, performance / CO2 emissions and targets

Carbon Offset
- No option to offset CO2 impact of stay

Room Tip: Get one of the rooms facing inwards (facing the pool) in either Tower A or B. Not one of the rooms f...
See more room tips
  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
meliacost, Dep. Hotel Manager. at Melia Costa del Sol, responded to this review, October 22, 2013
Thank you for your review. We are glad to see that the majority of your recent stay was satisfactory and are also grateful for your comments about the service you experienced.
Feedback from our guests, both positive and negative is important to help us to constantly improve our service.
Neverthelles i consider important to inform you about some points raised in your kind review.-
Melia Costa del Sol is Certified with ISO 14001 Enviromental Certificate.
With recycling / composting bins in every corridor of the hotel at cleaning times ( 09.00 - 17.00 hrs ). All our showers, toilets, sinks are low-flow, and the hotel does have a generation through solar electricity and hot water supply.

Regarding public transportation, information it´s provided in diferenta languages in the touch screen located at the reception , and as well can vbe downloaded the smartphone app " Melia Costa del Sol with hotel facilities and transport info and timetables.

We look forward to seeing you soon again at the Melia Costa del Sol

Warm regards,
Orlando Pérez - Deputy Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 15, 2013 via mobile

Just returned from a 12 night stay at Melia Costa Del Sol. Overall stay was excellent ,howerever, a couple of areas could be improved apon. Sun loungers by the pool are of poor quality and insufficient numbers. There was double the amount on our first week and on asking the pool attendant where the rest of the sun beds were we were met with a shrug. The dinning room can be very noisy but we went for it opening at 7 and never had to wait. The rooms are a good size and views are fantastic, the only downside is the hairdryers, but I have noticed that they are in the process of being upgraded so must just be unfortunate with that. Other than that, great stay, fabulous location. Hotel has an interactive board which gives loads of local information. Planning return trip next year.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
meliacost, Dep. Hotel Manager. at Melia Costa del Sol, responded to this review, October 18, 2013
Thank you for your review. We are glad to see that the majority of your recent stay was satisfactory and are also grateful for your comments about the service you experienced.
Feedback from our guests, both positive and negative is important to help us to constantly improve our service.
We look forward to seeing you soon again at the Melia Costa del Sol

Warm regards,
Orlando Pérez - Deputy Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Melia Costa del Sol

Address: Paseo Maritimo 11 | Playa de Bajondillo, 29620 Torremolinos, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Torremolinos
#2 Luxury Hotel in Torremolinos
#2 On the Beach Hotel in Torremolinos
#3 Family Hotel in Torremolinos
#4 Romantic Hotel in Torremolinos
Price Range (Based on Average Rates): $
Hotel Class:4 star — Melia Costa del Sol 4*
Number of rooms: 540
Reservation Options:
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Also Known As:
Melia Costa Del Sol Hotel Torremolinos
Sol Melia Torremolinos
Melia Hotel Torremolinos
Melia Costa Del Sol Torremolinos, Spain

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