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“Average hotel for an amazing city” 3 of 5 stars
Review of Melia Costa del Sol

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Melia Costa del Sol
4.0 of 5 Hotel   |   Paseo Maritimo 11 | Playa de Bajondillo, 29620 Torremolinos, Spain   |  
Hotel amenities
Ranked #4 of 73 Hotels in Torremolinos
GreenLeadersPlatinum level
Sedona, Arizona
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
“Average hotel for an amazing city”
3 of 5 stars Reviewed May 19, 2013

It is possible to get one's expectations up when traveling to another country. We had spent 2 nights in Barcelona and flew into Malaga and a quick taxi ride down to Torremolinos and arrived at this hotel with those expectations. The front desk was polite, orderly and efficient. The issue for us was the room. We were told we had a room with a view of the sea when booking. However when we arrived in the room our expectations of a "Sea View" were shattered as one had to go out on the balcony to see the SEA around the corner of the hotels' edge. I will yield that this does constitute a "Sea View" however in my humble opinion it is NOT. After a bit of back and forth they moved us to the front (Sea side) of the hotel into a room a few doors down from the elevator. Wonderful sea view. Good thing we enjoyed the view of the sea since the elevator traffic was horrendous. The sound of roller luggage and people talking all night was enough make us never want to stay at this hotel again.

PLUSES: BREAKFAST, POOL and FRONT DESK: Be sure to do the breakfast buffet in the morning as it was one of the saving graces of this hotel. The Pool was lovely with a person on staff to help you with towels and lounge chairs just get their EARLY. The front desk was accommodating.

RECOMMENDATION: Make sure you are on the FRONT side of the hotel to have a view of the Sea. Also make sure you are a great distance from the elevator. Super thin walls allow you to hear the sound of other rooms and every roll or everyone's roller luggage and conversations in the hallways.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
meliacost, Dep. Hotel Manager. at Melia Costa del Sol, responded to this review, May 21, 2013
Dear Guest,

Thank you very much for your visit and for taking the time and share the experience you had at our Hotel. I am sharing as well your kind comments about our Reception service with all the team.
It's very important for us know the experience of our guests , as it helps us to improve the quality of our services and thereby improve the satisfaction of our guests.

Warmest regards,


Orlando Pérez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,323 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (291)
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Durham
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed May 17, 2013

From Malaga airport take the train, which is just across the road to Torremolinos (4 stops). From the station head towards the seafront, there's no easy way to describe how to get there as there's more than one route, but all involve going down many steps. There is a lift (cost 50 cents), but its set at the end of a side street and is not signposted. The good news is the Hotel Melia is not far. Reception is set between the 2 hotel blocks and is on a lower level. Check in was quick and easy. Senor Garcia recommended a better choice of room than what we had requested. We had a junior suite in block A on the 9th floor. The balcony is large and gets the sun all day. The suite had a decent sized lounge, bedroom and bathroom. There was plenty of storage space, 2 TV's, mini bar and free safe. Breakfast was in a large but very well organised area. There was plenty of choice and it was all delicious. What impressed me was the alternative choices e.g lactose free milk, soya milk, decaff coffee etc. The hotel is in a great location. Its quiet with great views, but its just metres away from the centre of Torremolinos .Prices vary enourmously. On the sea front you can get a large beer for 1 euro, in the centre we were charged 12.5 euros for 1 beer and 1 glass of sangria (café Torremolinos). If you turn left on leaving the hotel, its approx. 1 hours walk to the end of Torremolinos. Once you get past the high rise 70's style blocks you come to a more attractive residential area with newly set up bars (which all looked very nice) on the beach. Turn right when you leave the hotel and there's a nice bar on the corner (called banana bar I think), nice atmosphere and lovely views. Continue for 40 minutes and you'll get to Benalmadena. The marina is worth a walk round and theres some nice bars and restaurants but beware its full of sales people touting for business. Theres a great mini golf in Benelmadena, where you can get food, drink and mini golf for a good price. The course itself is great fun - totally uneven and you'll either get a hole in one or it will take you 20 putts to nail it. Buses run regularly to Malaga, they take you into the centre and its definitely worth a visit, lots of culture, shops and tapas bars. We've bin to this area several times now, and I would definitely stay at the Melia again. It's not used by the big tour operators and this somehow gives it a nicer feel.

Room Tip: All rooms have a sea view, so the higher up you are the better the view.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
meliacost, Dep. Hotel Manager. at Melia Costa del Sol, responded to this review, May 18, 2013
Dear Guest,

Thank you very much indeed for your comments about your recent stay at Melia Costa del Sol. We always looking forward to have valuable guest like you and meet needs and expectations and your feedback help us very much on this matter, I am sharing your nice comments with all the staff.

Hopefully we will see you back again very soon at Melia Costa del Sol.

Warmest regards,

Orlando Pérez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
229 reviews 229 reviews
77 hotel reviews
Reviews in 103 cities Reviews in 103 cities
254 helpful votes 254 helpful votes
2 of 5 stars Reviewed May 17, 2013

This hotel had a reasonably sized room and breakfast with a good position.

Minor gripes were a hard bed and a poor bathroom with no tissues provided.

MAJOR gripe was that even as a careful frequent traveller, important items are sometimes left behind and despite emailing the hotel with the full details and requesting an urgent response combined with the ease and security of wishing the item to be forwarded to another Melia hotel (Bilbao), my request was ignored for 5 days. And then there was no apology for lateness - just a lecture about how nothing would be done until they had heard from Melia Bilbao confirming that I would accept the freight costs despite the fact that I already indicated acceptance and had a confirmed 3 night booking in Bilbao.

Mr. Perez please be advised that REAL customer service is not just some superficial gestures by reception staff but extends to doing the right thing for guests even after they have checked out and request some reasonable assistance.

  • Stayed March 2013, traveled as a couple
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
meliacost, Dep. Hotel Manager. at Melia Costa del Sol, responded to this review, May 18, 2013
We thank you for trusting us and for your reviews as they help us improve our day-to-day customer service,
We realize that you have spent some of your time to share your comments with us through Tripadvisor and we thank you.

I am available for any future requirement, if you send an email to. -
melia.costasol @ melia.com so that we can respond as quickly as possible.

On behalf of the entire team of Melia Costa del Sol, many thanks.

Yours Sincerely.

Orlando Perez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
clevedon
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 16, 2013

we have just got back today , very pleased with the whole trip , hotel is very clean and the staff are very friendly and happy . It was my husbands 50th , so i contacted the hotel to ask for extras , they very helpful with any request . The breakfast is fantastic , with so many choices , everything you could think of , will be going back again . Thank you Melia and staff for making our stay memorable.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
meliacost, Dep. Hotel Manager. at Melia Costa del Sol, responded to this review, May 17, 2013
First of all, and on behalf of all the Hotel associates and myself we would like to express our gratitude for choosing us as your hosts during your holidays in Costa del Sol , and for taking the time to write your opinion here on TripAdvisor.
We are very glad to read that you had such a lovely stay, and we would be delighted to receive you again in a near future , in our hotel or in another of the Melia Hotels Intl. around the globe .
Opinions such as yours are very much appreciated, as they show us that we are working in a correct way to satisfy our guests.
Thanks.

Orlando Pérez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 15, 2013

We booked this hotel as a quick getaway for a 5 night stay after getting married.

We arrived rather late due to a delayed flight however the reception staff could not have been more helpful. We were upgraded to a superior room and throughout our stay the staff were courteous, the standard of cleanliness excellent and housekeeping of a high standard.

We stayed under a B & B option and there was plenty of choice at breakfast. The staff regularly replenished the more popular items.

The hotel is opposite the beach and a short walk away from bars/restaurants. The hotel pool is clean is attended. Overall a very nice place to stay

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
meliacost, Dep. Hotel Manager. at Melia Costa del Sol, responded to this review, May 16, 2013
Thank you for your kind review! We are delighted that you had a good stay at our property.
Our Reception Team Members are one of our biggest assets; they are all professional, friendly, and eager to ensure that our guests enjoy their stay.
It is such a pleasure when we can share positive comments such as yours with the team.
Thank you again for staying with us, and we very much look forward to welcoming you back to Melia Costa del Sol.

Kind Regards.

Orlando Pérez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Yorkshire
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed May 15, 2013

We stayed for 10 days in April and thoroughly enjoyed our stay at this excellent hotel.
We joined their rewards scheme online and booked direct at a very reasonable cost, on a half board basis.

On arrival at Malaga airport we took the train to Torremolinos (they run every 20 minutes) at a cost of about 1 Euro 50 each and then a taxi from outside the station to the hotel, cost 8 Euros. The ticket machines in the station are easy to use as there is a language button in the bottom left, and the machines take coins, notes (giving change) and cards.

Check in at the hotel was swift by pleasant and helpful reception staff, and since we arrived after the main restaurant had closed, they arranged for us to have a very welcome late meal in the bar restaurant from the menu.

Our room was a good size with a lovely sea view. Everything was clean and well maintained. The room had a flat screen TV with English channels including BBC1.We didn’t suffer any noise nuisance whatsoever, the room was very quiet, the only noise at night being the waves crashing.

The hotel provides free in room wifi and a free safe which is large enough to take an ipad. The mini bar can be used as a fridge, I just removed the contents and put them all back prior to departure, which some hotels would not have liked, but not here, this seems to be a hotel without petty rules, which I like. Prior to booking the Melia we looked at other 4 star hotels in the same area, seemingly offering lower rates, but when you add on the crazy prices most hotels charge for wifi, safe and fridge, the Melia rates were lower.

Throughout our stay we found all the staff to be very pleasant and friendly, a refreshing change.

The quality and choice of the food at the buffet was very good, probably the best we have had in Spain for many years. Eggs at breakfast cooked to order in any form required, an amazing selection of fresh breads, everything you could possibly want including complimentary Cava. At dinner, a huge salad bar, meats and fish cooked to order, plenty for veggies too and a delicious collection of sweet courses to tempt. We never had to wait for a table in the restaurant, despite the hotel being very busy with overnight coach tours on some days.

There were a couple of minor issues - the waiters were sometimes slow at removing dirty plates and the coffee served in the silver jugs at breakfast was not hot enough some mornings so we ended up making our own or using the microwave to heat it up.

Our only disappointment really was the beds which I appreciate would suit some people but they were rock hard, so we ended up using the spare blankets from the wardrobe to sleep on, just to cushion the bed a bit, and we slept reasonable well aided by a large Spanish Brandy prior to retiring.

The hotel is ideally situated to enable long level walks in either direction on the sea front or a steep one up into the main town for the shops, train and bus stations. There is a lift up into the town which is not immediately obvious. To find the lift turn left out of the hotel then left at the Hostal Guadaloupe, walk 100m up the street past the shops and at the first junction (there is a sign) go up a few steps into a courtyard and the lift is over in the left corner, it costs 50 cents and is well worth it on a hot day.

The hotel is perfect for couples, business people and the endless stream of one nighters on the coach tours. It is not really a family type hotel, as there is not a lot for kids and the pool area is very small, although the hotel is directly opposite the beach.

Apart from the hard beds, I can recommend this hotel, it is very good indeed. I hope you found my review to be helpful.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
meliacost, Dep. Hotel Manager. at Melia Costa del Sol, responded to this review, May 16, 2013
Wow !!!!! What can i say............
ON BEHALF OF ALL OF US , AT MELIA COSTA DEL SOL........THANK YOU !!!!!

Thank you very much for your visit and for taking the time and share the experience you had at our Hotel. I am sharing as well your kind comments about our service with all the team.

Hopefully we can have you back at your “ Home away from home Meliá Costa del Sol “ in a near future.

Warmest regards,


Orlando Pérez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 13, 2013

This was our 3rd short stay at the Melia Costa del Sol. Suits us perfectly for a short break away. Short taxi ride to the hotel for 20 euros. Check in was quick and found our room once again was very clean and fresh as were all areas in the hotel.
Food again was very good and always restocked very quickly. Could do with the tables being cleared at breakfast though. Did struggle with space and noticed that they were only collecting glasses. Service in the evenings was very good. The hotel does get booked by many large tour groups who often are seating together in the restaurant. It can get a little noisy sometimes. Was good to see that they keep to a strict dress code for evening meals. Saw 2 gents turned away as they were in shorts.
Entertainment is very low key in the hotel but there are plenty of bars and other hotels within a few minutes.
Sadly the weather was very poor but still found plenty to do. (Enjoyed a few hot chocolates in the cafe) With taxis right outside the hotel and the train station only minutes away travelling around is not a problem and pretty reasonable.
Might have to book another short break next month for my birthday and hopefully the sun will shine this time!

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
meliacost, Dep. Hotel Manager. at Melia Costa del Sol, responded to this review, May 14, 2013
Dear Guest,

Thank you very much indeed for your comments about your recent stay at Melia Costa del Sol. We always looking forward to have valuable guest like you and meet needs and expectations and your feedback help us very much on this matter,
I am sharing your nice comments with all the staff.

Hopefully we will see you back again very soon at Melia Costa del Sol.

Warmest regards,


Orlando Pérez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Melia Costa del Sol

Address: Paseo Maritimo 11 | Playa de Bajondillo, 29620 Torremolinos, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Torremolinos
#2 Luxury Hotel in Torremolinos
#2 On the Beach Hotel in Torremolinos
#3 Family Hotel in Torremolinos
#4 Romantic Hotel in Torremolinos
Price Range (Based on Average Rates): $
Hotel Class:4 star — Melia Costa del Sol 4*
Number of rooms: 540
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Also Known As:
Melia Costa Del Sol Hotel Torremolinos
Sol Melia Torremolinos
Melia Hotel Torremolinos
Melia Costa Del Sol Torremolinos, Spain

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