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“Excellent” 5 of 5 stars
Review of Sol Don Pablo

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Sol Don Pablo
4.0 of 5 Hotel   |   Paseo Maritimo S/N, 29620 Torremolinos, Spain   |  
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Ranked #8 of 73 hotels in Torremolinos
GreenLeadersSilver level
Lee, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Excellent”
5 of 5 stars Reviewed May 8, 2013

This hotel was wonderful !
I could not fault anything. It was spotlessly clean.
Staff were helpful and very friendly.
The location was perfect , just a walk through the front gates to the beach,
Or you can relax by one of the many swimming pools !
The town within easy access.
There is an elevator up to the town , it's not well sign posted so be sure to ask !
Or you can walk up via the shops and little bars along the old pathway, it's lovely !

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jaimefloyer, Manager at Sol Don Pablo, responded to this review, May 9, 2013
Thank you Caroldove for your review. I am delighted that you enjoyed the hotel and the location so much. Let's hope that we see you again for another happy holiday.
Kind regards,
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (309)
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dors
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 7, 2013

Just stayed for a week here. Whilst the room was quite comfortable (bed quite hard), they need to install double glazed patio doors to the rooms, at the moment very old doors which you can see daylight through, which also promotes the problem of noise (if its open,any wind and it will slam shut) and you can very clearly hear your neighbours as if they were in your room!! We had a large group of boys, who had parties and slammed doors at 1am, and despite complaining (in fairness the security guy did have a word) they still would slam the doors at every opportunity.
The restaurant is used by THREE hotels, no way does it feel like a four star restaurant, you have to hunt for a table and guard it in case somebody else took it (which frequently happened) heaving with people, despite having a second restaurant laying dormant, the management seem quite happy for you to have a rather unpleasant meal. (Yes i did speak to the management!)
The food and staff in the restaurant however, the staff are working flat out, which means they have no time for pleasantries with their guests, which is a shame. The food is quite broad, salad bar, large range of pastries in the mornings, pasta bar in the evenings. On the whole quite good, and would recommend.
I would also commend the stamina of the staff in the restaurant, who have to work at an ridiculous pace to keep up with the huge quantity of people.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jaimefloyer, Manager at Sol Don Pablo, responded to this review, May 8, 2013
Dear SandraWorthing,
Thank you for taking the time to let people know about your visit to the Sol Don Pablo. I am very happy to see that you enjoyed the restaurant and entertainment and that you will consider returning. There are definitely more children in the summer months and the Mini Club is even more fun. Once a week the kids put on their own show in the evening as well as the Mini Disco.
I'm sorry that you were disappointed by the lack of bath. We have 5 floors in which we have renovated the bathrooms and replaced the tub with a large rainshower. It has given a lot more space to the bathroom and most guests are delighted by it. We have, however, maintained bath tubs in the other 4 (highest) floors for those who like a bath or want to bathe children. I understand that you had already unpacked when you noticed but be sure to specify a higher for your next visit.
Thank you again and please come back soon.
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West Sussex
Contributor
19 reviews 19 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed May 7, 2013

Hotel has a spanish feel inside with bricked walls and old ornaments. Travelled with my husband and 8 year old son. Allocated room on 2nd floor with apartments opposite as the view - if you lean over balcony you can part see the sea!. I think a top floor is better as this would then overlook the apartments. Disappointed no bath, after sunbathing I enjoy a bath and its easy to get my son into a bath than a shower. Havent been to a 4 star hotel that didnt have a bath before? We had already started unpacking before I noticed it and we were only there 3 days so I didnt want to spend any time moving around the hotel... Hair dryer in bathroom, also cream / shower cap and comb, shampoo/soap in a dispencer by shower. No kettle so take you own if you need a brew. Large hotel but evening meal was well organised and you were quickly shown to your table - to then help yourself. Swimming pools looked inviting but were freezing cold and not heated - there is an indoor pool if you need a swim which my son used quite a lot - and its by the main swimming pool and not inside the hotel.
Evening entertainment was good, also childrens early 'singing' entertainment - there was only a handfull so maybe this gets better during the summer holidays. We would return to this hotel but I would ask for a bath and higher floor next time. (then I would give this a 5 - excellent)

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jaimefloyer, Manager at Sol Don Pablo, responded to this review, May 8, 2013
Dear SandraWorthing,
Thank you for taking the time to let people know about your visit to the Sol Don Pablo. I am very happy to see that you enjoyed the restaurant and entertainment and that you will consider returning. There are definitely more children in the summer months and the Mini Club is even more fun. Once a week the kids put on their own show in the evening as well as the Mini Disco.
I'm sorry that you were disappointed by the lack of bath. We have 5 floors in which we have renovated the bathrooms and replaced the tub with a large rainshower. It has given a lot more space to the bathroom and most guests are delighted by it. We have, however, maintained bath tubs in the other 4 (highest) floors for those who like a bath or want to bathe children. I understand that you had already unpacked when you noticed but be sure to specify a higher for your next visit.
Thank you again and please come back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
channel islands
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 7, 2013

Hi, i know this one is a bit late, however we went last September to celebrate our wedding anniversary, we had a lovely time and there was a bottle of bubbly left in our room, how nice.
We were bed and breakfast, lots of choice, the hotel was kept very clean and we had a room overlooking the bowling green which got the sun all afternoon which was a bonus. No complaints at all.
we have just booked up for this September to celebrate our anniversary again, cant wait.
J

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jaimefloyer, Manager at Sol Don Pablo, responded to this review, May 8, 2013
Thank you for your review janeyfChannelIsla,
I am so glad that you enjoyed your celebration so much that you are coming again. May there be many more happy anniversaries!
Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Loch Lomond and The Trossachs National Park, United Kingdom
Top Contributor
122 reviews 122 reviews
32 hotel reviews
Reviews in 39 cities Reviews in 39 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed May 6, 2013

Just returned from holiday with my husband daughter and grandaughter- been to this group of hotels many times and am never disappointed. Reception staff friendly on arrival, rooms were available when we got there well before lunchtime. This is great hotel along with sister hotels' Don Marco and Don't Pedro. They have 5 pools (one indoor and heated) plus 2 Jacuzzi's and residents can use all of them. The beach is directly across the road. Location perfect with beach, bars, restaurants and shops right outside the hotel. Only a short walk away is Torremolinos town center, this walk is up some gentle steps which have shops etc all the way to the top but for those unable to walk there is a lift taking you up the hill for 50 cents. The train station for trains to Fuengirola or Malaga is in center of the town and you can also get buses here to visit other areas. Great location for families, couples and young ones wanting a more relaxed holiday as there is plenty to do in area but none of the big noisy crowds

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jaimefloyer, Manager at Sol Don Pablo, responded to this review, May 7, 2013
Dear Lynn-e-2011,
Thank you so much for your report. I am really glad that you continue to enjoy the Sol Don Hotels and their wonderful location. Although the complex has a lot to offer (9 pools!) for people who don't feel like being very active, it is the location on the beach-front with all the advantages that you mention that I feel make for such a great holiday experience.
It is always really nice to hear from loyal customers (I see that your profile pic is taken in the Don Pablo) and it is very gratifying that we keep hitting the mark for you.
Kind regards,
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Solihull
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 5, 2013

just arrived back from Hotel what can I say except it was very good this is the fourth time we have been & the first since the refurbishment was started & is now nearly finnished we arrived late on the Saturday night & was made very welcome again & given our room ( 740) as per normal the food was excellent & the updating of the restaraunt has made it so much brighter & of course the staff were all excellent & very helpful indeed & that is not just the restarant staff all from the cleaners to the reception staff & just to say perhaps 2 things now my wife has told me I now have to join weight watchers !! but from a personnel note the Evening entertainment was good & the " CIRCUS " show which was put on by the staff was very good you must NOT miss it cant think of anymore to say except Thank YOU ( DON PABLO )

Room Tip: just relax & enjoy yourselves
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jaimefloyer, Manager at Sol Don Pablo, responded to this review, May 6, 2013
Thank YOU stewart1948,
The front entrance is now very nearly finished and is looking fantastic. Come back soon and check for yourself. Sorry about Weight Watchers.
Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 4, 2013

Stayed at Sol Don Pablo from 24th.April to 3rd.May - Our first time staying at this particular melia hotel - my wife and I found it excellent. The room was spotless with room cleaning every day. The
food was good with various choices every evening. We certainly did not have to visit a restaurant outside as some hotel food gets very boring after a few days. The other good thing is that not very much salt is used in the food preparation which was great from our point of view.
The only problem my wife experienced was her visit to the Spa at sol Don Marco which is part of the same complex. She booked a pedicure and paid a deposit - when she went back the following day at the appointed time - a member of the Spa staff insisted that she pay the balance due upfront before starting the treatment - my wife refused as she wanted to see what treatment was going to be provided before handing over her money. The staff member became very rude saying it was company policy and refused to refund the deposit. My wife got very upset but the Spa Manager was called and resolved the matter and returned the deposit and apologised to my wife but only after having a bit of a shouting match with the member of his staff.
We were very impressed with the hotel and will go there again but my wife will not be going to the Spa.

Room Tip: We got a room on the 4th floor which we found quiet at night. It also had a side view of the sea. W...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jaimefloyer, Manager at Sol Don Pablo, responded to this review, May 6, 2013
Dear James2012201222,
Thank you for your review. We are very happy to hear that you enjoyed the hotel so much; principally the restaurant and the good service from the cleaning staff. I am very sorry to hear about the issue in the Spa. I have spoken with the manager and he offers his sincere apologies and assurances that this will not happen again.
Please come again and we will arrange that your wife is looked after properly at the Spa.
Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sol Don Pablo

Address: Paseo Maritimo S/N, 29620 Torremolinos, Spain
Phone Number:
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Torremolinos
#4 Green Hotel in Torremolinos
#5 Luxury Hotel in Torremolinos
#6 Family Hotel in Torremolinos
#8 Romantic Hotel in Torremolinos
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sol Don Pablo 4*
Official Description (provided by the hotel):
The Sol Don Pablo is one of three hotels in the Sol Don Hoteles Complex. The complex is on the sea front of the Bajondillo beach in Torremolinos and boasts 50,000m2 of facilities and gardens. Guests are free to use all the facilities of the complex including (depending on the season) 9 pools, 6 bars, 2 jacuzzis, entertainment every day and evening and the Delfinus Spa. The hotel is 800m from the town centre with beautiful walks along the promenade towards the port in Benalmadena. The airport is 15 minutes by taxi. ... more   less 
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Also Known As:
Sol Don Pablo Torremolinos, Costa Del Sol, Spain
Sol Melia Torremolinos

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