I nearly cried after reading reviews when I accidentally booked this hotel from Teletext in error for our family; we hadn't had a holiday for 3 years. My husband told me not to worry and we would deal with the issues should any arise when we get there. We just needed a cheap holiday, however this was not a cheap holiday by the time teletext finished adding on all the extras we needed and sold the holiday as 7 nights when it was actually 6! We booked half board and I was really worried about reviews relating to the food as I talked my daughters friend into paying to come on holiday with us. Same as everyone else who have written reviews here, no way is this hotel 3 stars!!! The man on reception spoke little English as the hotel was really geared up for the Spanish as the rest of the staff spoke no English at all and we too had to find our own way in the dark. The man in the restaurant was rude & angry, the food was disgusting (its true about the breakfasts, a cold cheese & ham roll, toaster so slow you forget you put bread in & it only does one side at a time, orange juice looks like an alcoholics pee after a night out and the cutlery was dirty, we had two options; 1 was to move hotel straight away but we couldn't get one & 2 was to eat out for every meal after that first morning with me and my husband to footing the bill. We had to opt for number 2 and this cost us about 700 euros over a week on top of the usual stuff. Our sink was proper cracked & the bath was filthy; patio door had massive gaps around it, the safe was not in the room but in reception which was not always manned, this caused some grunts every time we needed stuff from it so we left everything in there. We didn't have a TV in our room but the Spanish next door did as it would be very loud at times & my daughters bed had a great big dip in it. As some one already stated, the air-conditioning had to be worked out. When we arrived early hours of the morning, we were met with a stench of sewerage and a cloudy pool for 2-days, it did eventually clear but there were no sunbeds & only a few grubby chairs; you had to watch where you sat as the huge palm tree at the pool area kept dropping big cones of some sort on your head & the grass needed cutting (it was eventually cut but not before time). Not surprised about the rat as there now appears to be a cat on the grounds everyday. Worst ever for us was that we had to vacate our room at 12pm (dinner time) & was not flying home until 4:30am, we asked about keeping a room, which didn't appear to be a problem when we arrived but when we asked on the day it was not possible as a huge Spanish group at just arrived and took up most of the hotel, taking over everything including the small pool area, bring glasses to the pool and pushing each other in with them, but were never stopped by staff; other guests just sat and watched as everyone felt intimidated & did not enter the pool despite how hot it was We accepted that the was no room for us but the issue was that they do not have a shower & baggage area for people in the same situation (cases could be left in reception area). At 30 plus degrees all day & no where to shower, we had to use the toilets late at night to try and freshen up before we headed off to the airport sweaty & tired. Someone needs to re-evaluate the stars on this for international use as it may have been given the 3-stars by a Spanish inspector; the hotel needs gutting, including the dated furniture & starting over. P.S don't think there is any parking on site either, the photos all show parking available but we were on the front & all cars parked there never moved & belonged to staff. Torremolinos itself was lovely, I would suggest it to anyone, but just not this hotel.
Room Tip: Go to one of the Hotel on the beach front, they look lovely and have many sun loungers facing the se...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.