My wife and I stayed at Hotel Claude from April 23rd – May 3rd , and had a wonderful experience. The hotel really made our stay in Marbella and if I ever revisit Marbella, I wouldn’t consider staying anywhere else. I generally don’t write reviews of places I’ve stayed, but felt compelled given our experience here. The service was exceptional, the staff personable, & everyone was always willing to help. You could tell that they wanted you to enjoy your stay not only at the hotel, but in Marbella. We’ve stayed in nice hotels both large and small, & we both left feeling that Claude was the best place we’ve ever stayed. The service is unparalleled. Desi, Maria, and Stelian were amazing. They were nice, sincere, and always willing to help however they could. Just a few examples of this include: 1) Desi offering to come and pick us up at the hotel on her day off & drive us to the bus station for an overnight trip to Granada. 2) When we were on our overnight trip to Granada, the restaurant where my wife reserved a table for my 40th birthday celebration unexpectedly closed, subsequently notifying the hotel. While we were away, Maria and Stelian called numerous restaurants in Marbella to find other available options. Upon our return from Granada, Stelian sat down with us and went over the menus and ultimately helped us secure a table at Garum, where we had a great dinner and unforgettable experience. 3) I accidentally cut my leg and my jeans got stained, & Maria and the cleaning lady made sure they got to the laundry down the street and returned to me that same night. 4) Desi notified us early in our stay that if we wished, a larger room had become available, & they would upgrade us for free if we wished to move, and would take care of moving our stuff for us. While we declined the offer, we’ve never stayed at any other hotel that offered to do this. In addition, the cleaning lady left our room impeccable on a daily basis.
The hotel itself has 7 rooms, I believe, and is beautiful inside and tastefully decorated. They have a really nice outdoor terrace where you can have eat your breakfast or have drinks. The hotel offers breakfast every morning from 8-12. The breakfast was outstanding. There is fresh baked bread, croissants, an array of fruit, salmon, and Maria would also cook eggs for you if you wished. Maria generally prepared breakfast each morning, and really made it a nice experience (She also recommended La Barca, a great place for Paella by the sea). There were a couple of mornings when we needed to leave the hotel prior to 8am, and the staff always accommodated us and made sure we had breakfast before we left. The hotel also offers a membership to the O2 Spa and health club, which is probably a 15 minute walk or so from the hotel. This was a nice facility and great amenity.
At checkout, Desi provided us with a bottle of wine from her mother’s vineyard. It was a very nice gesture, and a great way to wrap up our trip. I’d highly recommend Hotel Claude if you’re in Marbella.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
May 10, 2013
Thank you so much for taking the time to write such a wonderful review.
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I am very happy that you enjoyed your stay at our property and that you felt taken care of by our team.
I´d also like to thank you about your compliments about the interior decoration and that you thought the service was exceptional.
I am so pleased to hear your praise about our lovely staff (which I will pass on to them). They were delighted to have such a happy and grateful couple around.
Wishing you all the very best,
Owner Hotel Claude Marbella
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.