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“Pure Pleasure” 5 of 5 stars
Review of The Marbella Heights Boutique Hotel

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The Marbella Heights Boutique Hotel
Urb. Rio Real , Balcon del Golf, Parcela 97, 29603 Marbella, Spain   |  
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Hotel website
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Hotel amenities
Special Offer
Package Deal
Ranked #2 of 77 hotels in Marbella
1 review
“Pure Pleasure”
5 of 5 stars Reviewed June 24, 2013 via mobile

My Partner and I had the pleasure of staying 4 nights recently in this truly amazing hotel, we had a super room, Maria our host along with the other staff were exceptional. The service was beyond our expectation. We will be back VERY SOON!!!

Stayed June 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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217 people have reviewed this hotel

Traveler rating
    196
    15
    4
    2
    0
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24
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Zurich, Switzerland
1 review
5 of 5 stars Reviewed June 19, 2013

This was a last minute decision; we wanted to see the Sun just for a couple of days avoiding to fly too far from home. As here in Switzerland the weather was depressing, has been raining the entire month of May. So “mein Schatz” had a great idea to surprise me with this beautiful long Wkend at the boutique Hotel Marbella Heights, very well located with a gorgeous view over Marbella City and off course the See right in front of our window room.
Although our luggage did not arrive with us, the Marbella Heights Team make our staying as wonderful as possible. Very helpful and not included in the service they drove us to the Mall, so we could be able to shop some clothes until we get our luggage retrieved to us. The staffs are friendly, efficient and helpful.
So I must say BRAVO TEAM you make us feel like home, the cleanness of the room was irreproachable.
For sure will come back again . Thanks Mercedes & Team see you soon

Goetschi & Moreira

Room Tip: You will not be disappointed with any room you might chose. they are quite big enough for 2.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed June 17, 2013 via mobile

My wife and i spent our honeymoon here.. We received a very warm welcome on our arrival from the manager and staff.. Beautiful villa surroundings, decor and not least the views.. We were immediately upgraded on our arrival once we mentioned it was our honeymoon.. We had a beautiful room with terrace and wonderful views.. Service was excellent throughout our stay , lovely food, friendly and relaxing atmosphere.. We would certainly stay here again, however i would recommend hiring a car because of the commute to marbella town.. I would personally like to thank mercedes and maria for making our special occassion a memorable and most enjoyable one..

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, DE
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed June 14, 2013

I booked MHBH based on the positive reviews found on tripadvisor. Although we only stayed here one night at the end of our trip in Spain, we thought it would be a nice way to round-out our vacation.

First the good, Mercedes and her staff exceeded expectations for friendliness and helpfulness. When I emailed asking if they could help with a dinner reservation in advance of our stay, they were more than willing to accommodate. The terrace and pool area are beautifully appointed and provide a nice way to spend a quiet afternoon. They serve a full hot breakfast with many offerings on an outdoor, covered patio with sea views in the distance.

Compared to other top-rated boutique hotels and B&Bs we’ve stayed, the rooms fell short. Although the room was spotless and nicely decorated, a firm mattress and flat pillows made for a less than restful sleep. We found the Java room to be cramped. It’s tolerable for a shorter stay, but could be an issue for a longer visit. The shower offered good pressure, but soaked the floor and sink areas. No bottled water is available in the rooms. The hotel also had a strong perfume smell throughout the main level, which distracted from the otherwise pleasant ambiance.

One final note, the tripadvisor “on the beach” classification for the hotel is a bit misleading and could cause disappointment for some. The hotel is located at the back of a lovely, quiet neighborhood and is perched up high, allowing for wonderful sea and mountain views. It’s about a 1 mile drive to the beach.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shrewsbury, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 30, 2013

We travel worldwide and often, although this was our first time in Spain; we always choose 4-5 star properties and this small, boutique hotel didn't disappoint! From the Champagne on arrival, to the sumptuous beds.
Mercedes has done a fabulous job of creating a luxury hotel with a real intimate feel. The service was second to non and although there is a host on site, Mercedes does not interfere with guests, simply allows them opportunity to ask questions and ensure every request is made possible.
The pool and terrace are really very beautifully appointed, looking over the hills and out to the coast.
We loved the quiet location, away from the town, however a very short drive and you can be sitting in anyone of 100's of local restaurants in the old town streets, or on the beach front.
This has to be one of the best hotel venues in Marbella.
100% recommendation to anyone, we may well return and book all the rooms for our family and friends, it was that great!
Thank you Mercedes.

  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 29, 2013

Unless you are lucky enough to stay in Suite Mandara, this 'hotel' is completely overpriced. It is basically a converted house that offers little facilities beyond breakfast, and yet charges prices are equivalent to a 5 star rating hotel with full facilities. We believed all the fantastic reviews and booked the "koho-lac" room which is the smallest room we have ever stayed in, and we were mislead by the photos, which show a sofa from the Suite Mandara. The "spa" room is a dark windowless room in the basement, as well as the gym, and the "wine cellar" is sadly empty. The "honesty bar" is rubbish, not even stocked with the basics - water! We did however love the staff, but Mercedes is a classic sales lady just there to make money. There are plenty of better hotels, at a much more reasonable price (l'Oceana). We left disappointed and ripped off from our experience.

Stayed May 2013, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 27, 2013

We had a great stay at The Marbella Heights - small hotel with very personal service - nothing was ever too much trouble including non standard requests to accommodate our little girl. Very comfortable suite with a great terrace - plenty of space and extensive views. MH is in a quiet neighbourhood but it was easy to get into Marbella town - less than 10 minutes to centre - and, being in the hills, the views were superb. The pool is a lovely setting - if a little chilly as its not heated. Breakfast choice was plentiful and you can get light meals all day, Mercedes did her fish dish for the night we arrived which was great, we regretfully never got to have ther special BBQ - dont know where our time went. Really great beach bar/restaurant at bottom of hill called Trocodero and another great one bit further east - Bono's. would highly recommend this hotel to anyone who likes something a bit different and special.

Room Tip: We only saw Mandara suite, it was huge and very comfortable.
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Marbella Heights Boutique Hotel

Also Known As:
The Hotel Marbella
Address: Urb. Rio Real , Balcon del Golf, Parcela 97, 29603 Marbella, Spain
Phone Number:
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Marbella
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#1 On the Beach Hotel in Marbella
#2 Romantic Hotel in Marbella
#7 Family Hotel in Marbella
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
The Marbella Heights is a 1000 square meter Luxury Villa, with incredible panoramic views both the mountains and the Mediterranean sea. Decorated and furnished in fine Asian Style.Our Hotel comprises 4 Luxurious guest Rooms and 1 Suite, all are individually decorated, and all are fully equipped.The Marbella Heights Hotel is a place where you can book simply a room, or even you can hold the whole hotel to celebrate a special occasion, as aniversaries , small convention groups , friends groups or couples , VIP guests, etc.A relaxing place where you can enjoy an anti-stress weekend, playing in some of the famous golf courses we have in the area, with absolutely exclusivity, offering a high standard service and the most exclusively personal attention to our guests.Our dedicated and professional reception team will take care of your needs 24 hours a day. They will be happy to assist in providing accurate and precise information about Marbella and its surroundings, we can give some suggestions for nice restaurants to have dinner, including some of the most famous star Michelin restaurant’s in the area, a choice of night-life places and excursions worth to do. ... more   less 
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