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“Great little bargain!” 4 of 5 stars
Review of Senator Marbella Spa Hotel

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Senator Marbella Spa Hotel
4.0 of 5 Hotel   |   C/ Principe Alfonso Hohenlohe, s/n, 29600 Marbella, Spain   |  
Hotel amenities
Ranked #41 of 77 Hotels in Marbella
Chester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
“Great little bargain!”
4 of 5 stars Reviewed February 1, 2013

This is a great little hotel.
Pro's: Great breakfast
Friendly Staff
Close to the Old Town
Supermarket and Chemist are round the corner
Well known
Quiet
Bus stop just opposite the hotel with very cheap fares
Con's: Bit of a taxi/bus ride away from Peurto Banus (5/8 mins)
Our room for three people was quite small
Pool area not so great
Overall -
I went to Marbella with 2 of my friends for a mix of abit of partying and relaxing. I'd say the Senator suited us perfectly as it was far enough away from the party scene so we could chill out when we wanted, but also close enough to Peurto Banus when we wanted to party/
The staff are friendly, although there were quite a few of the staff members that could not speak English.
We looked forward to breakfast every morning as it offered such a large variety.
For the price we paid, I would definately recommend the Senator.
Advice to anyone taking a girly trip to Marbs - take lots of money. The standard price for a drink in Banus is about £12. However, it doesn't kick off till about midnight so you can start at the hotel, and you can get lots of free drinks from reps who are trying to fill up their bars.
We loved 'News Cafe', 'Beach Plaza' in the day and 'Aqwa'.
Have fun!

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, Gerente at Senator Marbella Spa Hotel, responded to this review, February 27, 2013
Dear Guests,

I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide.

We once again thank you and are looking forward welcoming you to any of our establishments

Best regards,

Miguel Ángel Piedra
Gerente Senator Marbella SPA Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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399 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
ibiza
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 19, 2013

I found it very hard to believe that this is a 4* hotel. It's a typical very basic hotel that offers very little services (eg. no room service, only a pizza delivery option) and in comparison to most 4* hotels, the rooms and 'luxuries' are not that great.

That said, when you look at the price, you simply cannot complain. EXCELLENT value for money and I must also say that I found all the staff here (especially the team on reception) to be extremely friendly and helpful. My stay here was very pleasant.

My advice: If you are looking for a value for money hotel and are happy with something basic, look no further. The hotel is clean and you'll probably struggle to find anything to complain about. If you want luxuries (that of course you are happy to pay for), I would suggest looking elsewhere.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, Gerente at Senator Marbella Spa Hotel, responded to this review, January 28, 2013
Dear Guests,

I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide.

We once again thank you and are looking forward welcoming you to any of our establishments.

Best regards,

Miguel A. Piedra
Gerente Senator Marbella Spa Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rimini, Italy
Top Contributor
56 reviews 56 reviews
32 hotel reviews
Reviews in 32 cities Reviews in 32 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed December 2, 2012

A colleague and myself where travelling for business and got rooms 127+126, this past week. We were expecting the spa to be open until 10 pm but close at 7 and opens at 10am. The gym has 3 machines only and the bike was not working. No TV, cold walls, no decoration, no treadmill. Outside the temperature was 5 degrees C.
A hotel with 4 stars so close to the beach would better sell at higher rates but offer a real experience! Look at El Fuerte hotel or Gran Melia.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, Gerente at Senator Marbella Spa Hotel, responded to this review, April 16, 2013
Google Translation
Gentile Cliente,

Noi apprezziamo molto i vostri commenti, e grazie ad essa siamo in grado di conoscere la percezione del nostro prodotto e ciò che è più importante la qualità e il servizio cordiale.

Capisco la sua critica, ma permettetemi di dire che non sono d'accordo del tutto. Per quanto riguarda il tuo commento sul programma di SPA lasciatemi dire che in inverno, aperto dalle 10 alle 20 ore di ore ininterrotte di ritardo. E per quanto riguarda il nostro accesso agli ospiti è gratuito durante il vostro soggiorno.

Per quanto riguarda le macchine esercizio lasciatemi dire che se ci fosse un viziato, è un po 'sporadica, perché tutti i giorni i nostri responsabili della manutenzione rivedere ogni essere in perfetto stato di funzionamento e che la palestra è in linea con le esigenze dei nostri ospiti.

Dispiace molto non aver incontrato le sue aspettative e saremo lieti di darvi la possibilità di incontrarlo in una delle nostre strutture. Abbiamo molto in mente le vostre impressioni, lavoreremo per migliorare i punti segnati
Saluti,

Miguel Angel Piedra
Gerente Senator Marbella Spa Hotel
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Dublin, Ireland
1 review
3 of 5 stars Reviewed November 30, 2012

We were given a room that did not smell good,it was very poky & we asked to be changed which they did after some complaining 3 days into our holiday.Some days the rooms were cleaned very late & toiletries were sparse,the beds were badly made on 2 or 3 occasions.This hotel is quite basic both rooms & food.We stayed half board but after the first night realised we would be better off eating in McDonalds.It definitely is not a 4star,more like 2-3,there is no entertainment,one small bar in reception,you definitely need to go out for entertainment.We did speak to the "director" to state our views,nothing changed while we were there.If you want basic with poor food go there,the only thing in its favour is that it's only a 15 walk to Marbella town and we found the reception staff helpful.

Room Tip: If you love Spanish food and wine don't stay here
See more room tips
  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, Gerente at Senator Marbella Spa Hotel, responded to this review, December 24, 2012
Dear Guests,

I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide.

We regret not covering your expectations and we will be delighted if you offer us the opportunity to return to have you back in any of our establishments.

Best regards.

Miguel Ángel Piedra
Gerente Senator Marbella Spa Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Contributor
44 reviews 44 reviews
27 hotel reviews
Reviews in 24 cities Reviews in 24 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed November 16, 2012

Stayed here recently while enjoying a night in Marbella. The hotel is a few minutes walk from the sea front and about fifteen minutes gentle stroll to the town centre. Excellent pool and spa. Great breakfast. Nice room with good view. For the amount they charge you can not grumble about anything.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, Gerente at Senator Marbella Spa Hotel, responded to this review, November 26, 2012
Dear Guests,

I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide.

It is It is for the team hotel a pleasure to know how comfortable it was found in his room

We once again thank you and are looking forward welcoming you to any of our establishments.

Best regards.

Miguel A. Piedra
Gerente Senator Marbella Spa Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ballymena, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 26, 2012

Stayed here for 5 days, rooms very good clean and plenty of space, good breakfast with both chefs very good. 5 mins gets you to the promenade.Also very good jacuzzi steam room and sauna.
Would recommend

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, Gerente at Senator Marbella Spa Hotel, responded to this review, November 8, 2012
Dear Guests,

I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide.

We once again thank you and are looking forward welcoming you to any of our establishments.

Best regards,

Miguel A. Piedra
Gerente Senator Marbella Spa Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 19, 2012 via mobile

My husband and I stayed here for four nights in October. I looked at lots of hotels before booking and picked this one as it was the best priced 4* hotel within walking distance to Marbella and the beach.
The rooms are spacious and have plenty of storage. We had two double beds and a separate toilet off the bathroom, which was clean and modern. Tele has mainly spanish channels but for American/English shows dubbed in Spanish you could change the sound back to the original track and watch (under q menu on the remote control). Had an empty mini fridge which was handy for keeping our own bought drinks cool. Maids came in and made beds everyday. Air on wasn't working but we didn't ask about gettin it fixed because it was always cool enough at night due to the time of year.
When we arrived we asked about a sea view (as we hadn't booked one) and were offered a sea view room for 10 euro extra per night.
The rooftop pool was never too busy to get a sunbed (although we did go out of season). The view from up there was amazing and it had a quiet and tranquil feel. The spa was worth a visit, lots of pools, jets and a couple of saunas.
The location of the hotel was fantastic, not right in the centre of marbella but only 10 mins walk from the centre along the beautiful paseo walkway on the seafront (which is full of restaurants and bars) It's less than a five minute stroll to the beach directly down the road which the hotel is on. There's not much atmosphere in the bar in the hotel and if it's quiet it can take a while to get served but we didn't feel the need to stay in the hotel bar as there's such an array of bars a few minutes walk away. There's also a convenience store two minutes away which is open late called opencor and a. Department store called el corte ingles opposite.
All in all we were more than happy with our choice of hotel for the price we paid and would stay there again.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, Gerente at Senator Marbella Spa Hotel, responded to this review, October 25, 2012
Dear Guests,

I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide.

We once again thank you and are looking forward welcoming you to any of our establishments

Best regards,

Miguel Ángel Piedra
Gerente Senator Marbella Spa Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Senator Marbella Spa Hotel

Address: C/ Principe Alfonso Hohenlohe, s/n, 29600 Marbella, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Marbella
Amenities:
Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #41 of 77 Hotels in Marbella
Price Range (Based on Average Rates): $
Hotel Class:4 star — Senator Marbella Spa Hotel 4*
Number of rooms: 186
Official Description (provided by the hotel):
Located in the heart of the Golden Mile of Marbella, next to the Exhibition and Congress Centre and just minutes from Old Town, surrounded by shops, restaurants, bars and nightclubs of Marbella's best to live the glamorous nights on the Costa del Sol If anything distinguishes the hotel Senator Marbella Spa is a spectacular hall dominated by a magnificent pendant. This magnificent large hall can be seen from its two panoramic elevators that rise to the rooms. The hall is the starting point for the rest of the Hotel.: Outdoor pool located on the 7th floor with the best views in Marbella, restaurant, bar, lounge, pub. ... more   less 
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