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“Could be lovely” 4 of 5 stars
Review of Barcelo Marbella Golf Hotel

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Barcelo Marbella Golf Hotel
4.0 of 5 Hotel   |   C/ de Granadillas, s/n. Urb Guadalmina Alta, 29670 Marbella, Spain   |  
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Ranked #25 of 77 Hotels in Marbella
Gibraltar
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
“Could be lovely”
4 of 5 stars Reviewed April 7, 2014 via mobile

Just returned from an overnight stay. This hotel could be really good with a bit of tlc.
Firstly the good points......the staff were fantastic, very friendly & helpful.
The rooms were spacious.
Nice views from the balcony.
Great breakfast.
Bar prices very good €2.50 for a glass of wine.
And the not so good.....
The pool was filthy with what looked like algae in the bottom.
The rooms need decorating, paint job very tired.
Having to pay €15 to park was excessive.
safe in room didn't work.
Balcony divide was not private.
No changing rooms by the pool.
I have to say that we enjoyed our stay but the main concern for us was the state of the pool, it was a lovely sunny day & we would have liked to have used it.

  • Stayed April 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marbellabar, Director General at Barcelo Marbella Golf Hotel, responded to this review, April 11, 2014
Dear Customer,

Firstly I would like to thank you for your e-mail as well as the included comments. Only by receiving feedback from our clients we are able to improve.

I deeply regret that you could not swim in our outdoors swimming pool, but the day before, was raining,It is not usual, in this season and in this place of the coust, to have temperature changes from 15ºC to 26ºC in few days, it is a natural effect, beyond our control and a case of force majeure

With our gratitude and comprehension and regretting once more the inconveniences produced.

My sincerely apologices

Bes regards
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561 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Crawley
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 20, 2014

We were booked into this hotel on a golf package, wow - we were blown away by the quality and service, especially for what we had paid. We had two twin rooms that over looked the mountains and golf course of Gaudamar South. The breakfast was fantastic with fresh omelettes being cooked at your request by the very friendly cook who always repeated your order in Spanish in a way to encourage you to learn...
The rooms were large, clean and suitably equiped with TV & small fridge (very handy).
The pool is large and clean and there were ample loungers to use for free along with pool towels that you just request from reception. We had free parking included in our golf package which was fantastic as the car park is in the basement of the hotel with lifts directly into the hotel lobby - very useful when carting your golf clubs in and out.
On our last day, we asked if it was possible to leave our luggage until later as we were off to play golf and our flight was not until late in the evening. The hotel staff could not have been more helpful, they let us leave our luggage in a side room off the main recemption and upon our return, let us use a free room to shower and get ready in - complete with towels and shower gels, all free of charge! We think this is fantastic customer service and have never had the same treatment in any other location we have used for the same trip.
We would all return here for any occasion as it meets every need in good measure.
The one thing to point out - you do need a car to get anywhere if you are thinking of stopping here for an actual holiday. Beeches etc. are too far to easily walk to as are most restaurants and shopping areas etc.
Cannot wait to be able to book another stay here.

Room Tip: Ask for a mountain view - stunning as the sun rises / set's.
See more room tips
  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marbellabar, Director General at Barcelo Marbella Golf Hotel, responded to this review, March 7, 2014
Thank you so much for sending us such kind and attentive words, we are very grateful. It is always a pleasure to receive positive feedback.

Those words are the reason of motivation and satisfaction for the entire Barceló La Marbella team. Our main aim is to make our guests happy, to give an unique and memorable experience, make them feel at home and to share unforgettable moments.


I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of Trip Advisor, the hotel continuously strives to meet your needs and expectations.

Thank you again for sharing your experience, and we look forward to welcoming you in the future.

Sincerely,

General Manager
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Darlington
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed October 20, 2013

Just returned from a lovely stay at this hotel , staff very welcoming on arrival. Room was nice and spacious , comfy beds ( 2 singles pushed together to make Queen size ) , however floor not the cleanest as feet got very dirty and lighting not too bright for mirror in main room. Bathroom was nice enough with separate shower and bath and loads of space on sink area for 2 peoples toiletries. Food was incredible on the first night ( Saturday ) however dinners after that declined and far less choice ( due to hotel being far quieter it was understandable ). Wi-fi is free in room and hotel areas and was very useful, TV in room has BBC1 and ITV to keep up with news.

Only down side was the description in our travel brochure ( JET2.com) stated the beach was 200m from the hotel , when it was closer to 2.5km and brochure also stated Puerto Banus was 2.5km when it was over 6km. Also the hotel is a fair walk from the nearest shops and 15 minute walk to nearest bars, however the bar in the hotel was fine and very reasonable prices at 3 euros for large beer. The hotel does offer a free shuttle bus each day to Marbella and Puerto Banus from 11am and picking back up at 5pm which is a great service, always on time and in quality coaches.

Would recommend this hotel unless you like a short walk to an outside bar after dinner as its a good walk or a taxi ride each night.

On final day the travel companies coach did not arrive and this was immediately sorted by the man on reception and got another coach to pick us up , fantastic service as would've had to have been an expensive taxi ride without him. All staff throughout spoke at least good English , reception staff spoke excellent English making life very easy.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marbellabar, General Manager at Barcelo Marbella Golf Hotel, responded to this review, October 28, 2013
Dear Guest,

Thank you very much for your comments. Hope to welcome you again.

Yours sincerely,

The Management
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Dublin, Ireland
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 15, 2013 via mobile

This hotel offered excellent value. It is somewhat off the beaten track so a car is desirable. Parking in the basement was free of charge. The large bed was very comfortable and the amenities of the hotel were well maintained. Breakfast was a delight!

Stayed October 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marbellabar, General Manager at Barcelo Marbella Golf Hotel, responded to this review, October 28, 2013
Dear Guest,

Thank you very much for your comments, hope to welcome you again to Barceló Marbella.

Yours sincerely,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Flagler Beach, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 10, 2013

We stayed for an entire weekend Friday through Sunday. The hotel and grounds were beautiful. The breakfast was great and while it was typical European, you could order an omlet, eggs over, pancakes, etc. The free shuttle service to Marbella was a plus. We drove to the hotel and were happy not to have to drive into the City! We ate in San Pedro at places that were recommended by staff - excellent. I used the services at Pricyla (hair, beauty, etc.) and it was great - very reasonable not pricey at all! Or room was spacious and bathroom as well. The A/C perfect. We live at the beach so not being close to it did not matter to us. We would not hesitate to stay again.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marbellabar, General Manager at Barcelo Marbella Golf Hotel, responded to this review, October 15, 2013
Dear Guest,

Thank you so much for your comments, we wish you the best and hope to welcome you again.

Yours sincerely,

The Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 8, 2013

I have stayed here a few times now and literally can't get enough, I can't really fault it. We got a transfer from the airport to our hotel saving us about €90 and there was a daily shuttle bus to the beach, aswell as free wifi, stunning pool, lovely food and cocktails. San pedro town is only a ten minute walk away.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marbellabar, General Manager at Barcelo Marbella Golf Hotel, responded to this review, October 15, 2013
Dear Guest,

Thank you so much for your comments. we hope to see you again and wish the best.

Yours sincerely,

The Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stafford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 3, 2013

The food was good and the staff were nice! More of a family resort but we didn't feel excluded or crowded as a couple. Very relaxing, good shuttle to puerto banus. More of a relaxing holiday than a tourist area. Only downside was that we found a bra in our wardrobe!!

Stayed July 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marbellabar, General Manager at Barcelo Marbella Golf Hotel, responded to this review, October 15, 2013
Dear Guest, thank you so much for your comments. We wish to welcome you again.

Yours sincerely,

Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Barcelo Marbella Golf Hotel

Address: C/ de Granadillas, s/n. Urb Guadalmina Alta, 29670 Marbella, Spain
Phone Number:
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Marbella
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Luxury Hotel in Marbella
#16 On the Beach Hotel in Marbella
Price Range (Based on Average Rates): $
Hotel Class:4 star — Barcelo Marbella Golf Hotel 4*
Number of rooms: 206
Official Description (provided by the hotel):
The Hotel is in a magnificent natural setting, with one of the largest and best golf courses in Europe, the Guadalmina Golf Club, with a 45-hole course, where Hotel guests can benefit from special rates. All this, together with its wide range of functional facilities for congresses, conventions and incentive travel, large rooms, gastronomy and sports and leisure facilities, make this Hotel the ideal venue for a pleasant stay. ... more   less 
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Also Known As:
Barcelo Marbella Hotel

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