Well,, where to start.
We stayed here for 3 nights before going on to a villa.
We had a delux room which we upgraded for 30€ a night. But, for a bigger room and spa bath you have to sacrifice your balcony it would seem as you do not get one.
That said it was a very nice room.
Pool area was clean but lots issues with water drains left open. Very dangerous to say the least.
Staff are not the happiest. Especially in the breakfast room. I think if you decide to work in an industry that your customer focused you should have at least a little customer care skills.
Food for breakfast was however not to bad. Same every day. But was expected.
The location is miles from anywhere. No shops nearby. So very out of the way 15 €taxi ride to Banus.
This is predominately a Spanish hotel with Spanish tourists.
Lastly,, the lifts! I cannot put into words how rediculous they are. We were on the top floor. Once we waited 10 minutes for the lift. Then took the stairs. The work in no logical order. Just going to the nearest floor of the last button pressed. Again on occasions getting out Middway and taking the stairs. I can't believe this is not the Bain if the hotels existence with complaints. If I was here for a week I would lose 2 stone from using the stairs.
All in all. If it was cheaper to stay here you would except this. But to expensive for what you get.
This is a 3* hotel at best.
Hence the other hit and miss reviews
An honest opinion. !!
- Also Known As:
- Barcelo Marbella Hotel
- Barcelo Marbella
- Official Description (provided by the hotel):
- The Hotel is in a magnificent natural setting, with one of the largest and best golf courses in Europe, the Guadalmina Golf Club, with a 45-hole course, where Hotel guests can benefit from special rates. All this, together with its wide range of functional facilities for congresses, conventions and incentive travel, large rooms, gastronomy and sports and leisure facilities, make this Hotel the ideal venue for a pleasant stay. ... more less
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