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“Good family apartment!” 4 of 5 stars
Review of Alanda Club Marbella

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Alanda Club Marbella
4.0 of 5 Condominium   |   Carretera de Cadiz Km 192 | Salida Elvira, 29600 Marbella, Spain   |  
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Senior Contributor
29 reviews 29 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
“Good family apartment!”
4 of 5 stars Reviewed February 21, 2013 via mobile

Just arrived back to the UK this morning. We stayed at the Alanda Club for 4 nights in a 1 bedroom apartment. Pretty clean apartment, they had washing machine, dishwasher,jacuzzi in en-suite. Kitchen have everything you need to cook your own meals. Two negatives point are the bed mattresses and cigarette odour. Will definitely stay again.

  • Stayed February 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnaHotels, Director de Relaciones Públicas at Alanda Club Marbella, responded to this review, December 13, 2013
Dear guest,

On behalf of the whole team, I would like to thank you for the time you spent in sharing your experience in regard to your stay in Alanda Club Marbella, which I have noted with regret has not been to your complete liking.
Making our customers satisfied is our main objective; therefore, day after day the whole team strives to offer our customers a better service than that perhaps expected. We regret that on this occasion we have not been able to achieve this objective.
We look forward to welcoming you to Alanda Club Marbella in the near future in order to show you our daily progress.

Kindest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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225 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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English first
Caerphilly, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 18, 2013

Just returned form a week at the alanda club February 2013 had a very nice time the resort is great, but we were in a one bedroom apartment, bathroom very good as was the bedroom (single beds) which did not go down very well the living room was small no dining table , the kitchen was so tiny could not cook a meal cooking utensils very poor and ,position of ceramic two ring cooker top and micro wave very dangerous, My husband is a coeliac so was very disappointed not to be able to cook him his meals, so had to eat out which was very nice but expensive and as he is a basic eater lived on chicken an chips. But I will say the staff were really great the apartment and resort was very clean.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnaHotels, Director de Relaciones Públicas at Alanda Club Marbella, responded to this review, December 13, 2013
Dear guest,

From Alanda Club Marbella we want to thank you for the time taken in posting your opinion in regard to your experience in Marbella.
Your comments and suggestions are highly appreciated: thanks to them, we can identify our weak points and at the same time, make improvements in our service.
I remain at your disposal and hope to welcome you again in the near future, when you will be able to appreciate all the developments that have taken place.

Kindest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rugby, UK
Top Contributor
84 reviews 84 reviews
30 hotel reviews
Reviews in 39 cities Reviews in 39 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed February 17, 2013

We went on holiday for Valentines week and thoroughly enjoyed our week at Alanda Club. I had been nervous seeing as the resort has mixed reviews on Trip Advisor but I was impressed with the resort. We had booked a one bedroom through Interval International but were upgraded to a two bedroom apartment on arrival, which probably helped. The rooms were of a very good size and the kitchen well equipped. The main bathroom also had a jacuzzi bath which could just accomodate both of us.

Despite it being February the weather was good enough to eat breakfast and lunch on the South facing balcony, indeed I got sunburn on the top of my head. The indoor pool, jacuzzi pool and sauna was very good. We went swimming every day and we found the water temperature perfectly OK. The rooms also had beach towels and big dressing gowns for use in the pool area which was good.

The resort is really well locatated on the A7 and is only 40 minutes from Malaga airport. It is also on the 220 bus route between Fuengirola and Marbella, which made a night out in Marbella without taking the car really easy (though last bus is 23.15 ish from central Marbella (23.00 from the bus station)). There are about a dozen restaurants and 2 supermarkets within 5 minutes walk of Alanda Club, which makes it one of the best located resorts I've been to.

I'd also reccomend Fuengirola Market on a Tuesday, a bit more variety than most holiday markets and some great bargains (Pashmina scarves 1E, Polo shirts 10E, all leather shoes 15E) for a short trip out.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnaHotels, Director de Relaciones Públicas at Alanda Club Marbella, responded to this review, December 13, 2013
Dear guest,

Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort.
We are sure that all your suggestions will help other customers to enjoy their stay at Alanda Club Marbella even more.

We look forward to welcoming you back to the hotel.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Top Contributor
78 reviews 78 reviews
50 hotel reviews
Reviews in 44 cities Reviews in 44 cities
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed January 11, 2013

I had stayed a couple of times before at the Alanda Club, both times in a two-bedroomed apartment booked through Interval International. So when I had the opportunity to spend a few days in the Marbella area just after new year I immediately thought of the Alanda Club as a good-quality apartment complex. On this occasion it was just my husband and me travelling, so we reserved a one-bedroomed apartment. I was very disappointed with the size, the view (over the car park) and the kitchen facilities. There wasn't even an indoor table and chairs where one could eat a meal.

We didn't make use of the restaurant or any of the leisure facilities.

The reception staff were quite cold and unfriendly -- unlike the maids, who were friendly and did a good job.

  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnaHotels, Director de Relaciones Públicas at Alanda Club Marbella, responded to this review, December 13, 2013
Dear guest,

Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort.
We are sure that all your suggestions will help other customers to enjoy their stay at Alanda Club Marbella even more.
We look forward to welcoming you back to the hotel.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 9, 2012

Just came back from a one week stay at Alanda Club. We had a really wonderful time. The weather was brilliant, nice and warm in the day, cool but not freezing at night.

We booked our room through Interval international and got a really nice rate.

The staff at the hotel was friendly and when we had an issue it was resolved promptly. The unit we stayed in was a 2 bedroom. Nice and big inside, three bathrooms each with a shower and only the main bedroom had a bathtub. The bedrooms are not spacious but they are not cramped either. Our unit had a largish safe and also had a security alarm panel which we only noticed on the third day and so we didn't really bother to use it. Not used to those kinds of security measures any more but it did make me wonder if crime was an issue. The beds aren't great. They're hard and even the "bed" in the main bedroom is actually two beds pushed together. That said, we slept well and was not uncomfortable.

When we arrived we found some coffee, tea, sugar, a small packet of dish washing liquid and dishwasher powder. In the fridge there was 1l milk, some orange juice and some bottled water. We we're well impressed with this. Another nice touch was the robes we found in the bathroom. They're not great but was nice to have.

The indoor pool is not always heated.

- There is a Supersol and slightly smaller Opencor across the highway, 5 mins walk, from the resort.
- The bus that runs along the highway is the 220. I don't think there is any information on this bus on the interwebs. We found the bus to be fairly reliable and used it often. I think there is a bus 3 times an hour or so. The bus also run fairly regularly on public(bank) holidays as we found out.
- Elviria is 10 miles from Marbella (€1.43 per person on the bus) and Fuengirola is 18 miles in the other direction (€1.92 ninety-something anyway). Shorter trips are less. We took the bus to Marbella city center (asking for "Mabeja centro" will do it) and then the L1(L3 will also work) to La Canada(Alcampo or Auchan as we know it. Proper shopping!). This was (€1.05). I was also charged €1.18 once.
- The closest pharmacy, which is also a 24hr pharmacy, is in Artola. Two or three stops towards Malaga
- Taxis are expensive. When we had to go to the pharmacy the first time we were in a rush and we ended up paying around €15 for trip that would have cost €2.10 with the bus. O, well...
- UK to South Europe power adapter is €3 at reception and €2.50 at the Supersol 5 mins walk away. Just so you know.
- The locks on the bathroom door gave me quite a chuckle.

Anyway, a nice stay.

Room Tip: Definitely go for a top floor room. The person in the unit above us was wearing heels and we could h...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnaHotels, Director de Relaciones Públicas at Alanda Club Marbella, responded to this review, December 13, 2013
Dear guest,

We would like to thank you for the time spent in sharing your opinion through TripAdvisor.
We are sure that your comments will help other users to enjoy their stay with us even more.
The whole Alanda Club Marbella team strives daily to fulfil the wishes of our guests and our ultimate reward is customer satisfaction.
We look forward to welcoming you to our hotel on your next visit.

Warmest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 7, 2012

So the temperature was between 12-14 degrees and it was the end of November, beginning of December. Most activities in the area were shut, outdoor pool water was ice cold, resort must have been occupied by 20 people max! The indoor pool was warm on our last night, prior to that it was pretty cold. Jacuzzi was warmer but not as hot as we would have liked! Sauna was pretty good, gym was good but air con seemed to only go down to 19 degrees which is too hot when working out, the stepper was dangerous! Staff were friendly, good 2 hour happy hour on drinks but don't order in the last 5 minutes female staff dragged out making the drink so had to pay full price! Only entertainment on 2 nights and seemed like you had to eat in the restaurant to watch it. I hope it's a completely different place in the summer. Would I recommend, if hot summer then yes but any other time no afraid not. Lovely honeymoon but was the company that made it!

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnaHotels, Director de Relaciones Públicas at Alanda Club Marbella, responded to this review, December 13, 2013
Dear guest,

Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort.
We are sure that all your suggestions will help other customers to enjoy their stay at Alanda Club Marbella even more.

We look forward to welcoming you back to the hotel.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 4, 2012

Stay away! Old fashened. My parents would have been happy here in the 60ties. Norms of 2013 are very much higher and better.
Holes in all road arround property. Birds eating with us on the food inside the restaurant. Unfriendly and not helpfull staff.

  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnaHotels, Director de Relaciones Públicas at Alanda Club Marbella, responded to this review, December 16, 2013
Dear guest,

I would like to reiterate my apologies if your stay was not as expected: the whole Alanda Club Marbella team strives daily to provide the best service and to provide maximum satisfaction to our customers.

We welcome suggestions and comments, thanks to them we can detect our weaknesses and at the same time, make improvements to our service.
We look forward to welcoming you again in the near future in order to show you our interest in satisfying our customers.

Warmest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Alanda Club Marbella

Also Known As:
Alanda Club Marbella Hotel
Alanda Club Marbella Hotel Marbella
Alanda
Address: Carretera de Cadiz Km 192 | Salida Elvira, 29600 Marbella, Spain
Phone Number:
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Marbella
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #4 of 41 Specialty lodging in Marbella
Price Range (Based on Average Rates): $
Hotel Class:4 star — Alanda Club Marbella 4*
Official Description (provided by the hotel):
Located at the heart of the Costa del Sol in the town of Marbella, a benchmark in high-level tourism, our Resort offers 150 exclusive apartments decorated in two different styles with all the comforts and luxuries you might want: Indoor swimming pool, Jacuzzi, sauna, gymnasium... And just a few metres from the beach and the Elviria shopping and leisure area; these are just some of the advantages you can enjoy at Alanda Club Marbella. Spacious apartments conceived for families and groups of friends, where the size of the lounges, rooms and terraces provide you with maximum comfort during your stay. ... more   less 
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