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“Had a great time in sunny Spain!” 4 of 5 stars
Review of Alanda Club Marbella

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Alanda Club Marbella
4.0 of 5 Condominium   |   Carretera de Cadiz Km 192 | Salida Elvira, 29600 Marbella, Spain   |  
Hotel amenities
Cambridge, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Had a great time in sunny Spain!”
4 of 5 stars Reviewed December 9, 2012

Just came back from a one week stay at Alanda Club. We had a really wonderful time. The weather was brilliant, nice and warm in the day, cool but not freezing at night.

We booked our room through Interval international and got a really nice rate.

The staff at the hotel was friendly and when we had an issue it was resolved promptly. The unit we stayed in was a 2 bedroom. Nice and big inside, three bathrooms each with a shower and only the main bedroom had a bathtub. The bedrooms are not spacious but they are not cramped either. Our unit had a largish safe and also had a security alarm panel which we only noticed on the third day and so we didn't really bother to use it. Not used to those kinds of security measures any more but it did make me wonder if crime was an issue. The beds aren't great. They're hard and even the "bed" in the main bedroom is actually two beds pushed together. That said, we slept well and was not uncomfortable.

When we arrived we found some coffee, tea, sugar, a small packet of dish washing liquid and dishwasher powder. In the fridge there was 1l milk, some orange juice and some bottled water. We we're well impressed with this. Another nice touch was the robes we found in the bathroom. They're not great but was nice to have.

The indoor pool is not always heated.

- There is a Supersol and slightly smaller Opencor across the highway, 5 mins walk, from the resort.
- The bus that runs along the highway is the 220. I don't think there is any information on this bus on the interwebs. We found the bus to be fairly reliable and used it often. I think there is a bus 3 times an hour or so. The bus also run fairly regularly on public(bank) holidays as we found out.
- Elviria is 10 miles from Marbella (€1.43 per person on the bus) and Fuengirola is 18 miles in the other direction (€1.92 ninety-something anyway). Shorter trips are less. We took the bus to Marbella city center (asking for "Mabeja centro" will do it) and then the L1(L3 will also work) to La Canada(Alcampo or Auchan as we know it. Proper shopping!). This was (€1.05). I was also charged €1.18 once.
- The closest pharmacy, which is also a 24hr pharmacy, is in Artola. Two or three stops towards Malaga
- Taxis are expensive. When we had to go to the pharmacy the first time we were in a rush and we ended up paying around €15 for trip that would have cost €2.10 with the bus. O, well...
- UK to South Europe power adapter is €3 at reception and €2.50 at the Supersol 5 mins walk away. Just so you know.
- The locks on the bathroom door gave me quite a chuckle.

Anyway, a nice stay.

Room Tip: Definitely go for a top floor room. The person in the unit above us was wearing heels and we could h...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnaHotels, Director de Relaciones Públicas at Alanda Club Marbella, responded to this review, December 13, 2013
Dear guest,

We would like to thank you for the time spent in sharing your opinion through TripAdvisor.
We are sure that your comments will help other users to enjoy their stay with us even more.
The whole Alanda Club Marbella team strives daily to fulfil the wishes of our guests and our ultimate reward is customer satisfaction.
We look forward to welcoming you to our hotel on your next visit.

Warmest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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272 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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English first
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 7, 2012

So the temperature was between 12-14 degrees and it was the end of November, beginning of December. Most activities in the area were shut, outdoor pool water was ice cold, resort must have been occupied by 20 people max! The indoor pool was warm on our last night, prior to that it was pretty cold. Jacuzzi was warmer but not as hot as we would have liked! Sauna was pretty good, gym was good but air con seemed to only go down to 19 degrees which is too hot when working out, the stepper was dangerous! Staff were friendly, good 2 hour happy hour on drinks but don't order in the last 5 minutes female staff dragged out making the drink so had to pay full price! Only entertainment on 2 nights and seemed like you had to eat in the restaurant to watch it. I hope it's a completely different place in the summer. Would I recommend, if hot summer then yes but any other time no afraid not. Lovely honeymoon but was the company that made it!

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnaHotels, Director de Relaciones Públicas at Alanda Club Marbella, responded to this review, December 13, 2013
Dear guest,

Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort.
We are sure that all your suggestions will help other customers to enjoy their stay at Alanda Club Marbella even more.

We look forward to welcoming you back to the hotel.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 4, 2012

Stay away! Old fashened. My parents would have been happy here in the 60ties. Norms of 2013 are very much higher and better.
Holes in all road arround property. Birds eating with us on the food inside the restaurant. Unfriendly and not helpfull staff.

  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnaHotels, Director de Relaciones Públicas at Alanda Club Marbella, responded to this review, December 16, 2013
Dear guest,

I would like to reiterate my apologies if your stay was not as expected: the whole Alanda Club Marbella team strives daily to provide the best service and to provide maximum satisfaction to our customers.

We welcome suggestions and comments, thanks to them we can detect our weaknesses and at the same time, make improvements to our service.
We look forward to welcoming you again in the near future in order to show you our interest in satisfying our customers.

Warmest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Top Contributor
55 reviews 55 reviews
33 hotel reviews
Reviews in 32 cities Reviews in 32 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed November 22, 2012

We stayed as guests of family with time share so I have no idea of price of accommodation. First - the location. The resort is 30 miles fr Malaga - so u must either drive, catch a taxi (E60) or bus and taxi fr Malaga (E6+E20). It is a 10 minute bus fr Marbella; book a car BEFORE u leave -E60 per week- at resort a car E60 per day. Buses to Marbella about every 20 mins. If u had a car more things to do ie Gibralta only 1 hour. but of u want to sit at pool then no need. fairly limited eating - hotel restaurant great b'fast and non-Spanish food. Tho paella was really quite good.

Rooms - we had 2-bed apartment. Large!!! Washer and dryer room off our kitchen. Even a dining room. Fab large balcony. Shower in second ensuite SMALL - def one person only and could not bend over without dripping water outside.

Grounds fantastic; pools luxurious; buildings impressive in size= grandeur; immaculately clean. Room serviced twice a week.

Hotel staff tended not to be friendly but okay.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnaHotels, Director de Relaciones Públicas at Alanda Club Marbella, responded to this review, December 16, 2013
Dear guest,

Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort.
We are sure that all your suggestions will help other customers to enjoy their stay at Alanda Club Marbella even more.
We look forward to welcoming you back to the hotel.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
san diego
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 5, 2012

this time share was just too far out of the way for us to drive daily to Granada, Cordoba, Ronda and Jerez. The 3 days of pouring rain, ants in the bathroom, incredibly uncomfortable beds (twin beds with thin mattresses), unforgiving pillows, uncomfortable couch and chair were just bummers. I had no place to get comfortable and did not have one good night of sleep out of 7 there. The food was good, the dining and bar staff attentive and fun. The front desk reception was mixed. They did not greet us upon arriving and departing and one of the women was just chilly and not helpful. The jacuzzi and indoor pool looked murky to me and we did not once go in. The outdoor pool looked pretty but was very cold and then it starting raining. I can't recommend this place. I'm very sorry the Marriott was booked.

Room Tip: book the marriott given the chance
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnaHotels, Director de Relaciones Públicas at Alanda Club Marbella, responded to this review, December 16, 2013
Dear guest,

I would like to reiterate my apologies if your stay was not as expected: the whole Alanda Club Marbella team strives daily to provide the best service and to provide maximum satisfaction to our customers.

We welcome suggestions and comments, thanks to them we can detect our weaknesses and at the same time, make improvements to our service.
We look forward to welcoming you again in the near future in order to show you our interest in satisfying our customers.

Warmest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 23, 2012

We stayed at the Alanda in October 2012 and had a great experience. Loved the fact that there were numerous restaurants and grocery stores within a short walk. Also, the bus to Marbella and Fuengirole was just a block away and ran every half hour. The apartment itself was a little tired but would still give it a 4* rating. The staff were all excellent especially the bartenders at "happy hour". We really appreciated the welcome package of milk, juice, crackers and so on. Hope we can return to this resort someday soon!

Room Tip: We were on the ground level and had a bit of an ant problem but nothing too serious.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnaHotels, Director de Relaciones Públicas at Alanda Club Marbella, responded to this review, December 16, 2013
Dear guest,
Thank you for your time and for sharing your opinion with us. We are particularly pleased that you had a pleasant stay. The whole Alanda Club Marbella team strives daily to fulfil all the needs of our customers, and we are pleased that on this occasion, we have managed to make your stay a memorable one.
We are sure that all your suggestions will help other customers to enjoy their stay at Alanda Club Marbella even more.
We look forward to welcoming you back to the hotel.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alta Loma, California
Top Contributor
187 reviews 187 reviews
22 hotel reviews
Reviews in 52 cities Reviews in 52 cities
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed September 12, 2012

My wife and I stayed here in August 2012, after reading the reviews I have to say I was a little concerned. But to be honest with you, I never encountered any of the bad reviews. We have a time share and exchanged it for Alanda Club Marbella. And I'll have to say we were very happy here. Our apartment was a 1 bedroom which was very nice and clean. When we got in there were 2 twin beds side by side, so I called the front office and they came and fixed the problem right away.
We were driving and they are located right off the A7. And parking was never a problem. The staff at the front desk were very helpfull. I never encountered anyone that was rude or didn't want to help. The restraunt and bar are very nice the manager there was very accommodating, helpful and friendly. The pool area was very nice as there were 2 pools, the upper pool must of been for children as there we hardly any at our pool. One thing that was nice is there were always lounge chairs available. (which I don't know if you've been to places and if you aren't early enough then you won't find one)
If you are young Nikki Beach is just down the way, walking distance. It's a very nice place, Eva Longoria was there one nite.
Just a FYI if you cross the A7 bridge there are restraunts and grocery store. The Steak and Italian Restraunts were good. (as I'm writing this I don't remember the names...sorry)also the chiringuitos right down the road from the hotel were nice ....great sangria.
The beach which was very close(2block if that) were not that impressive. While we were there it was full of jelly fish.
There are also washer and dryers in the complex, which was very nice as this was the first week of a 3 week European vacation. So we were able to wash clothes. They do charge, but when you go to the front desk for tokens they also give you soap.
All in all there wasn't anything I found to complain about. It was a great experience and I'd recommend this hotel to my friends. And someday would like to comeback with my grown children and their families

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OnaHotels, Director de Relaciones Públicas at Alanda Club Marbella, responded to this review, December 16, 2013
Dear guest.,

Thank you very much for your warm comment, which is a great motivation for the whole Alanda Club Marbella team.
Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it gives us pride.
We hope to host you again in your future visit.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Alanda Club Marbella

Address: Carretera de Cadiz Km 192 | Salida Elvira, 29600 Marbella, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Marbella
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #7 of 46 Specialty Lodging in Marbella
Price Range (Based on Average Rates): $
Hotel Class:4 star — Alanda Club Marbella 4*
Number of rooms: 150
Official Description (provided by the hotel):
Located at the heart of the Costa del Sol in the town of Marbella, a benchmark in high-level tourism, our Resort offers 150 exclusive apartments decorated in two different styles with all the comforts and luxuries you might want: Indoor swimming pool, Jacuzzi, sauna, gymnasium... And just a few metres from the beach and the Elviria shopping and leisure area; these are just some of the advantages you can enjoy at Alanda Club Marbella. Spacious apartments conceived for families and groups of friends, where the size of the lounges, rooms and terraces provide you with maximum comfort during your stay. ... more   less 
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Also Known As:
Alanda Club Marbella Hotel Marbella

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