Stayed first week of June 2012. Nice looking hotel from outside, reasonable and spacious appartments. We had a room on second floor at front of hotel overlooking the road, but could see mountains one way and sea in the distance to our right.
Only 5 min walk to sea front and beach. Road not noisy at all. Good location to shops and restaurants. No night clubs nearby so quiet at night. Except for our next door neighbours had a noisy party two nights on their balcony till 7 am, had to turn up aircon to drown out the noise! We told reception about it next morning but they didnt seem to care at all and just said "oh yes well friday night and saturday party night."
Following morning found next doors room door wide open with man lying on a bed completely comatosed and with vomit all over the floor and empty bottles everywhere. His wallet lying on the side for anyone to take.Told reception about him because we were rather concerned and they didnt seem too bothered again and said they'll tell the maid! Poor girl!
Appartment furnished basically, Didnt care too much for the decor but then we didnt stay in all day! Balcony very large with 2 sunbeds and 2 plastic cheap chairs and rusty table.Dodgy lights buzzing in sitting room, dodgy electic cable on bedside lamp, young daughter got locked in bathroom cos door handle catch had broken and she couldnt open it, We managed to free her from outside luckily. Quite hard beds and put you up bed was ok. Kitchen was very basicly stocked with utensils. We had no kettle but used a pan to boil water instead. didnt use the washing machine or dishwasher at all. Only had 2 knives in the drawer and 3 cups and saucers, but borrowed from breakfast room!
Breakfast wasn't up to 4star rating at all. Cold cooked breakfast, disgusting fruit juice from a machine. When leaving hotel they tried to charge us for breakfasts although already paid for when booking. They disputed this, the man at reception kept shaking his head so we had to find our booking reference to prove it.
Only nice thing was hotel pool which was clean and had sunbeds around. Smell of canabis being smoked around pool one day tho. Didnt use spa facilities had a look but looked a bit tired. Staff were helpful when we asked how to get somewhere, but miserable. Maid was friendly tho and gave us extra sheets and blanket.
Marbella is a nice place to visit but I wouldnt stay here again for sure. Don't recommend for young children tho. Despite hotel not great we still had a great holiday in Marbella.
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- Also Known As:
- Sultan Hotel Marbella
- Sultan Club Marbella