This hotel embraces the 'shabby chic' concept and I have to say it does both parts exceptionally well. Some areas of the hotel are truly excellent - the reception, the bars, the courtyards with the lush foilage and tinkling fountains. But others are, well, shabby - the garden swimming pool desperately needs updating. The service can be hit and miss as well - at the pool, when asking for mattresses and towels for four sun loungers, to be told - in a very polite and cheery manner- that 'they are over there, feel free to help yourself' is not what is to be expected from a five star hotel. The breakfast buffet was adequate, but uninspiring. Room service was, again, adequate, but very over priced. The Beach Club buffet was very good, but eye-wateringly expensive for what it was. The food at the MC cafe was better value, but service was slow. Our rooms were of a very good size and had been recently updated, but I wouldn't tolerate the standard of workmanship in my own home, let alone in what claims to be one of the finest hotels in the world. Surely somebody would have checked that parts of the shower weren't missing or loose, that the shelf in the shower wasn't wobbly? And why have a balcony that looks straight at the wall of the villa next door? On the plus side, the touchscreen computer in the room and the complementary wifi were excellent. In summary then, this is a 'nice' hotel, not an exceptional hotel, but with prices that promise more than it delivers.