We just got back from a very nic holiday in Marbella Club Hotel. We had rented one of the private villas with heated pool and it was a blast. My family (6 adults 2 kids) is very hard to please and I am long term trip planner for all the family, so I am always a little nervous when we try a new place.
We had several special requests that we e-mailed before our arrival and everything was answered quickly and done with perfection. Thank you very much!! It was the same when we came. Everything was ready. We stayed in other 5 stars hotels before and it was also nice, but I had a feeling here that nothing was a problem and everything I needed was done and done in time. As it should be. The staf was very heplful and everytime I needed something special I did not feel I bother them at all. My daughter was sick during our stay and we needed to use vacume cleaner to suck cold from her nose with a little machine which you connect to vacume cleaner and when I was asking for a vacume cleaner I was worried how the staf will react, but they answered like it was the most common thing to ask :) Very nice of them. So anyting you need here, you can get (sure you also pay a lot... :) but it is not always like this - sometime you pay and the service is poor, but not here! Liked it a lot.
Food was great - we had to eat in the hotel a lot, because my younger daughter is very little and can not stay up late, so we used room service and tried different restaurants in the hotel. They are expensive, but the food is very very good.
The cleaning of this hotel is almost too much - cleaning service is everywhere working all the time. It is impressive, but to tell the truth - the cleaning ladies were a little slow - or they were simply too hardworking, since they spend 3-4 hours cleaning our villa every day. Villa was very very clean, but we were trying to enjoy some privacy :) But we found our way of mananing things and told them when to come.
If I needed to point out to some little imperfection about the hotel - Villas are located quite far from the sea. There is no golf in the resort, although it says it is a golf hotel. You have to drive to another place. Tennis is also not in the hotel, but in sister property Puerto and you have to pay for it :(
We had little problem with noise - our villa number one was very close to a huge airconditioning station which went on and off every 30 seconds day and night and it was very very loud. It started with a big bang every 30 seconds... hard to fall asleep. we reported the problem. But I do not think there is much they can do about it. There was also a noise in the morning when some people were cleaning streets with electric devices of another hotel behind our wall. It was quite unpleasant, because you want to lay down by your private pool and reed and not to hear street cleaning from leaves.
Also (not a fault of the hotel) the sea at this location was surprisingly cold - so do not expect warm water for kids in the sea here. It is more for short refreshment in hot days.
But overall it was a great holiday and thanks to guest relation service, great breakfast staf, great pool restaurant. Loved it there!
- Official Description (provided by the hotel):
- Located on the Southern Spanish Costa del Sol, on the heart of the 'Golden Mile' only 5 minutes to Old Town Marbella and Puerto Banus, the Marbella Club Hotel • Golf Resort & Spa enjoys 325 days of sunshine. Open year round, the renowned Marbella Club Hotel, one of the "The Leading Hotels of the World" was once the private residence of Prince Alfonso von Hohenlohe and features 37 luxury bedrooms, 78 suites, 14 Andalusian-Style villas and the majestic Villa del Mar, throughout 42.000 Square metres (452.083 Sq. Ft.) Of lush subtropical garden.In addition to its stunning accommodations and grounds, the Marbella Club also offers guests a wide variety of amenities and activities including two outdoor heated swimming pools, seasonal water sports, fitness centre, 10 tennis and 4 paddle courts at sister hotel, Puente Romano (only a 5-10 minute beach walk away), Kid's Club by minimec, shopping gallery, equestrian centre, Dave-Thomas designed 18-hole golf course within the hills of Benahavis, Thalasso Spa, an 800 square metre (8.611 Sq. Ft.) State-of-the-art facility with dynamic indoor sea water pool, steam baths and saunas, a solarium and 12 treatment rooms and more. The hotel also features six bars and restaurants including the famous Beach Club Buffet, legendary Grill Restaurant and avant garde MC Cafe. ... more less
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- Also Known As:
- Marbella Hotel