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“How many stars?” 2 of 5 stars
Review of Hotel Los Monteros

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Hotel Los Monteros
5.0 of 5 Resort   |   Carretera de Cadiz, Km. 187, 29603 Marbella, Spain   |  
Hotel amenities
Ranked #17 of 77 Hotels in Marbella
madrid
Top Contributor
93 reviews 93 reviews
43 hotel reviews
Reviews in 45 cities Reviews in 45 cities
73 helpful votes 73 helpful votes
“How many stars?”
2 of 5 stars Reviewed January 4, 2013

Something very strange about the rating of this hotel. Perhaps in a former life (the 60's ?) it was a 5* GL (Grand Luxury) - but it was more probably a matter of 'who you know'. Went out of business a few years back and didn't pay staff so walls were covered with graffiti. The old 5* GL sign is up again but it isn't close to that. Located right on the motorway in kind of a middle of nowhere part of Golden Beach. If you've awarded it 5 Stars you need to get out more.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Monteros M, Director General at Hotel Los Monteros, responded to this review, January 21, 2013
Dear Customer.

First of all I want to thank you for choosing the Hotel Los Monteros in Marbella for your stay and you have taken the time to write your personal opinion about our hotel. Your feedback helps us to improve day by day.
By your comments I presume that you have stayed in one of the few rooms that the hotel has standard, which will be completely renovated over the coming months. Let me suggest that for your next stay choose one of our junior suite or deluxe suite, which are newly renovated and they are the most numerous in the hotel, so you can definitely have a completely different opinion and experience according to your expectations of 5 * GL.
Let me explain to you that the comments you made ​​regarding the former owners of the hotel and that happened several years ago, it has no relation to the currentmanagement and ownership nor with the actual situation of the hotel and its workers now.
With reference to the location of the hotel is 5 * GL nearest city center of Marbella only 4 minutes by car, also has a private beach club just a few meters from the hotel in one of the best beaches of Marbella, both in a residential area which some of the most luxurious and relevant villas.
Finally, let me remind you that the Hotel Los Monteros meets all requirements and services that the law provides to display the category of 5 * GL, requirements that are not based on personal taste and preferences, it is based on the facilities and services that the hotel offers its guests.
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540 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
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Espoo, Finland
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed December 29, 2012

I was too disappointed about the hotel, mostly because of the poor location. There truly is not any (other than very expensive hotel restaurant, at lunch time ham and cheese toast was 18 euros!) restaurants, shops, bars, cafes or anything to see than perhaps an empty beach, kilometers away from the hotel. And because the hotel is truly on the right side of the motorway, even if there would be some, you need to go by car. So, hire a car for daytime and use taxi by night. Taxi to Marbella was 10 euros and 20 euros to puerto panos, which seemed nice place to stay.

As said earlier, hotel is a bit outdated, specially the rooms in the old side. So I would recommend to book for a refurbished room. Still, I would say because of the service solid 4* hotel. This was not a perfect location for us, because the remote location from all of the "action", but I would say that this is suited to someone who loves peace and quiet near motorway and does not mind that in the evenings there is nothing else near than the hotels quiet own restaurant ( no entertainment). If not, I would recommend hotels located in benalmadena or puerto panos.

Room Tip: Refurbished rooms, Deluxe or junior suites
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pomona, USA
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 10, 2012

I have been very disappointed about our experience at this hotel.
It is dated, quite closed to the autovia and practically far from any points of interest...The sea as well is far, so all the times we were obliged to use the taxi with the consequent cost. The Wifi connection didn’t work in our room and when I ask to use the computer of the business centre I was ask to pay an additional fee! Just ridiculous! The hotel restaurant serves ordinary food quite dear. The service is not at the standard that a 5 stars hotel would require.

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Senior Contributor
43 reviews 43 reviews
27 hotel reviews
Reviews in 37 cities Reviews in 37 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed December 9, 2012

Two business nights in Marbella. My favorite hotels were closed, or went bankrupt. Thats why I choose to go to Los Monteros Hotel. Hotel is in line with expectation (5 star). Nice rooms, friendly staff, excellent breakfast. It is understandable that a lot of facilities are closed first week of december. Next time I will try Los Monteros again.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Monteros M, Director General at Hotel Los Monteros, responded to this review, February 23, 2013
Dear Guest,

First of all we would like to thank you for choosing our Hotelt when you visited our beatiful destination Marbella. At the same time, thank you for sharing your experience in our resort with the rest the TripAdvisor Community.

I am very happy to learn you had a lovely stay in our property. That is the most important for us and we constantly effort to offer the best of the services to our guests.

We are very much looking forward to welcoming you in your next visit.

Thanks again for your trust.

Best regards


Fernando Al-Farkh
Corporate General Manager
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London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 5, 2012

Hotel Los Monteros was so relaxing i would recommend it to everyone, the room we stayed in was very comfortable nice big bed and great bathroom with hydro bath,

Ask for a room away from the pool and bar area though, as at night time it can get very noisy.

The breakfast was fantastic lots to choose from.........

The little golf cart that takes you too the la cabane is really fun, the la cabane was great 30 euros a day for 2 sunbeds, be careful of the place to eat there as we got stung for 215.00 euros for a main and water and desert, it was nice, but not that nice.

enjoy your visit.

Room Tip: away from the bar
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redhill, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 20, 2012

My boyfriend and I booked this as a relaxing 3 day getaway and too advantage of one of the packages which were offered which looked to be really good value for money. Upon arrival we were very impressed with the reception area and with our greeting from the porter and from the reception desk both of whom were very helpful and welcoming.

We were further impressed when we found out our room had been upgraded to one of the suites and when the porter showed us to our room we were very happy with the room we had been given. We were in a split level apartment with a balcony and a view over the pool which was lovely.

I think what struck me the most was the attention to detail and the friendliness of all the staff. Attempts at speaking Spanish were met with smiles and encouragement which is always nice when you're trying to learn a language! All the staff were very helpful and attentive at all times. As someone not accustomed to staying in 5 star accommodation all the time I was always made to feel like I was meant to be there which cannot be said for all accommodation I have stayed in over the years.

The only criticisms I would have would be that the food and drink was particularly expensive and the choice was fairly limited and it was quite isolated so going to the shops to stock up on water meant a trip into Marbella or a supermercado about 1km away by taxi. I was taken aback by being charged 6 euros for an orange juice (particularly when I found out I could have as much as I liked for free for breakfast the next day!).

Also, we took a trip down to La Cabane as it was near the sea and found out it was 15 euros to hire a sun bed. Not too pricey when we were planning to stay all day but once we found out how much lunch was (77 euros EACH for a buffet!) we went back to the hotel to avail of the cheaper bar menu, thereby losing our sunbeds. The view from La Cabane is beautiful though and we found out later that there is a lovely little chiringuito called Los Sardinales which is a 5 minute walk if you turn left out of the beach exit of La Cabane. They served beautiful sea food, salads and have a huge varied menu at far more reasonable prices and you have a beautiful view over the ocean.

Breakfast at Hotel Los Monteros is one of the highlights so if you can get a package including breakfast I would highly recommend it. It is a champagne breakfast with a selection of every single breakfast across the globe that you could ever think of! You can have a fry, a huge selection of fruit, cheese, cold meat, muffins, croissants, and champagne of course! Left the table every morning not needing to eat for a long time after! Also the dining room there was gorgeous as you can sit out facing the pool which is the way breakfast was made to be eaten!

The different rooms around the hotel were gorgeously and lovingly decorated. The bar is very comfortable and the night we arrived a piano player was tinkling the ivories making for a very relaxing atmosphere. There is a beautiful little Moroccan style courtyard with a fountain and the gardens are very nice for a walk in the shade if the heat is getting too much. Also the pool is beautiful and you are brought free towels for your sun beds as soon as you sit down. Having lunch and drinks by the pool is also quite a treat although again, lunch is pretty pricey.

All in all we had a really lovely stay. We were looking for a quiet, relaxing break and that is exactly what we got. There was even a wedding happening in the hotel but we didn't hear a single solitary noise all night as we slept although there was a telltale bottle of whiskey left outside our room on a little table when we got up for breakfast the following morning! Someone had a good night anyway!

But yes, we would definitely come back and the deal we got was quite a bargain and we were very pleased with our stay, with the staff and with the gorgeous layout of the hotel in general. We didn't want to leave!

Room Tip: Worth asking for a sea view if they have it. I think they have a policy of upgrading people if they...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 19, 2012

We were there for a wedding staying for 3 nights.The marriage held at the Cabane which had areal wow factor.
Everything was very comfortable,no faults to be found!!
The staff extremely helpful .
Five stars but without the chill one can get sometimes from such establishments.

Room Tip: Room 24 very comfort able
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Los Monteros

Address: Carretera de Cadiz, Km. 187, 29603 Marbella, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Marbella
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 77 Hotels in Marbella
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Los Monteros 5*
Number of rooms: 172
Official Description (provided by the hotel):
Located in the most exclusive area of the Costa del Sol, just few minutes from Marbella and Puerto Banús, is the iconic Hotel Los Monteros, a reference in the area. Combining tradition, art and exquisite surroundings, this establishment offers a unique setting for enjoying excellent accommodation, indulging Mediterranean cuisine, practice your swing in the Golf Mile or enjoy one of the most exclusive Beach Clubs in Europe, "La Cabane". ... more   less 
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