thank you for your comments and we are really sorry for all the inconvenience.
In our confirmation was written very clear that you booked a double standard room. When you informed us that you wanted a double sea view room our sales department answered, before your arrival, that to get this type of room you had to pay a small supplement/per room of 10 €/day.
Please note that after our conversation at reception you decided to leave our hotel and as a gesture of good with did not charge you the cancelation fee.
We apologize if we caused any trouble. Yours faithfully, Inmaculada Amores
- Official Description (provided by the hotel):
- Modern and functional 4 star hotel, on the beachfront and in the centre of Marbella. 226 rooms equipped with central climatization (cold in summer and hot in winter), beds with duvet cover and mattress with quilted cover, telephone, kettle, minibar, safety box (extra), music channel, hairdryer, satellite TV, pay TV and Internet connection WIFI in 50% of the rooms (extra), cot (free of charge on request), Baby carriage, cot and baby bath free (depending on availability). Hotel facilities: restaurant with terrace, lobby bar, piano bar (daily live music and free WIFI connection), entertainment activities for children (high season), cot, TV room, outdoor heated pool, sunbeds by the pool, sunbeds on the beach (extra in July, August and September), beach bar restaurant grill (closed in December and January), lounges, shop, cyber room (extra), WIFI in common areas, garage (extra). Fully equipped Hydrotherapy - SPA centre (extra) with sauna, Jacuzzi, Turkish bath hydro-massage pool, massages, beauty treatments, hairdresser (extra), etc... Free use of the Sports Center at the sister Hotel Fuerte Marbella (300 mtrs. way). Discounted rates at most of the golf courses in the area. Half board consists of breakfast and dinner, except July and August when guests can choose between lunch or dinner. ... more less
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- Also Known As:
- Fuerte Miramar Hotel Marbella
- Fuerte Miramar Marbella