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“Excellent hotel in excellent location” 5 of 5 stars
Review of Hotel Fuerte Marbella

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Hotel Fuerte Marbella
4.0 of 5 Resort   |   Avda. el Fuerte s/n, 29602 Marbella, Spain   |  
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Ranked #15 of 77 Hotels in Marbella
Kilkenny
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Excellent hotel in excellent location”
5 of 5 stars Reviewed July 11, 2013 via mobile

My wife and myself spent one week in this hotel last September.The location is excellent as it is beside the sea with easy access to the beach underneath the adjoining street. There is a short walk to the old town which has lovely restaurants and shops. Marbella in itself is very clean with a variety of shops also. However the real beauty is walking the street with the beach on one side and the restaurants on the other side especially in the evening time. We are so impressed with this area that we have booked for 10 nights this September. This is the first time that we have returned to the same place on our holidays. Our wish is to get a sea view room or reasonable size room rather than the small room that we had last year. Other than that we are looking forward to next September.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FMARBELLA, Manager at Hotel Fuerte Marbella, responded to this review, July 15, 2013
Thank you very much for booking again at Fuerte Marbella Hotel. We are very glad to hear that you enjoy our location and the surroundings, specially the variety of shops walking distance and the beautiful beach promenade just by the hotel gardens.
We have checked and we have your reservation in the system for a standard room, made through a travel agent. If you would like a sea view room, please do not hesitate to contact us directly or tell your agent to contact us to change your booking. We look forward to welcoming you again.
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780 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (203)
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Papeete, French Polynesia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 10, 2013

My friend and I have stayed in Fuerte for 1 week. The room and the breakfast were nice. However, we have booked a day trip to Granda and it was disastrous.

Our scheduled meeting time was 0614 and the coach was late for 30 minutes. The company did not provide any emergency contact phone number. Instead, they have only provided us with their office phone number, which, obviously was useless in this case as their office was not open at 6 am in the morning. While I have headed back to the hotel to figure out what was going on, leaving my friend to wait at the bus station, the coach arrived at 0645. Instead of apologizing, the tour guide shouted at us for not waiting at the bus stop "patiently'. Our real ordeal begun when we noticed that the coach, instead of heading to Granada after leaving the city centre of Marbella, was spending another 3 hours to pick up guest from multiple hotels scattering along the coast from Marbella to Malaga. In total, we have only spent less than 6 hours in Granada. The same lousy arrangement was repeated on our way back. Our coach left Granada at 16:30 and we can only get back to the hotel at 20:45.

It only takes 2 hours to drive from Marbella to Granda.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FMARBELLA, Manager at Hotel Fuerte Marbella, responded to this review, July 12, 2013
Thank you very much for staying with us. Great to hear that you enjoyed the room and our buffet breakfast.
Thank you also for your feedback regarding the excursion to Granada where it is clear that we have to reinforce the information we give at the desk, reminding guests that the organized excursion is picking up other guests in other hotels, as well as revise our agreement with the service provider.
Kind regards, Fuerte Marbella Team.
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Saudi Arabia
Senior Contributor
36 reviews 36 reviews
27 hotel reviews
Reviews in 20 cities Reviews in 20 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 9, 2013

I stayed in this hotel for three nights and enjoyed it. The location is great with sea view. Staff are friendly. A Breakfast with variety options was complimentary and shouldn’t be missed in front of the swimming pool.

Drawbacks, furniture and decoration are outdated and hotel need to be renovated.

Room Tip: Ask for rooms in high floor and sea view
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  • Stayed June 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FMARBELLA, Manager at Hotel Fuerte Marbella, responded to this review, July 12, 2013
Thank you very much for staying with us. We are glad to hear that you enjoyed our great location and sea view, our friendly staff and our buffet breakfast.
We are undertaking the renovation of the Levante building in phases: last winter we did some works and we will keep on improving in the coming winters. The team & I look forward to welcoming you soon again.
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Somerset UK
Top Contributor
65 reviews 65 reviews
28 hotel reviews
Reviews in 25 cities Reviews in 25 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed July 3, 2013

We stayed at Fuerte Marbella for 8 nights. The hotel is well positioned on the promenade which runs from Marbella to Puerto Banus. It is only a matter of a few minutes walk to the Old Town which is without doubt the highlight of Marbella.
Whilst the position of the hotel is great, there are some criticisms/observations which are as follows.
The breakfast choice is first class and as good as most 5 star hotels. We enjoyed eating outside however, we did notice that some of the staff whose job it was to show you to a table gave preferential treatment and the best tables to guests who had given them a tip! We noticed this on at least two occasions when a good table was free but we were told that it was reserved. we then saw money pass to the staff. I know that I could have done the same but I feel that paying 235 euros a night it should be 'first come first served'.
Talking of paying 235 Euros a night, we booked a 'Junior Suite' in the hope that we would get a room with a good sea view. we were told that there were no direct sea facing rooms available at the time.
To be honest we were disappointed. The 'Junior Suite' was right at the back of the hotel on the 2nd floor (out of 6). We had a good view of the road from our 'lounge area' and an excellent view of the tennis court from the balcony. There was only a glimpse of the sea.
I did ask reception how much it would be to get a higher floor with a better view of the sea and I was quoted another 60 Euros a night.
This would have brought the price up to just short of 300 Euros or in excess of £250.00 a night.
Now we have stayed in some of the most beautiful hotels in the world and it has not cost us that much.
I gave this hotel a rating of 4, very good, because in truth it is a very good hotel. However I do not think that it is value for money (in our case) and do watch out if you want to park your hire car at the hotel as it will cost you 12 Euros a day almost as much as a hire car costs to rent for a day.
Will we return? The simple answer is no. I think that next time I will rent a luxury villa.

Room Tip: If you choose a Junior Suite make sure it is not one at the back of the hotel.
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  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FMARBELLA, Manager at Hotel Fuerte Marbella, responded to this review, July 12, 2013
Thank you very much for staying with us. We are very glad to know that you enjoyed our location and our first class breakfast.

Regarding the tables for our restaurant terrace for breakfast, as well as in our beach restaurant, we follow the first-come first-serve rule. Guests may wait for a few minutes to get a table outdoors as the terrace is really pleasant. I do not expend very much time in my office, as I personally seat guests for breakfast quiet often (between 9 and 11 am) as I like being near my guests and my team.

Regarding the junior suites, we have to types of junior suites: front sea view and side sea view, so guests can book depending on their preferences. Junior suites with front sea view are on the Levante building (above the bar) and may accommodate 2 adults + 2 children. Junior suites with side sea view are in the Poniente building and have partial sea view and a smaller terrace, although the room itself is quiet spacious for 2 adults + 2 children. The junior suites are our biggest rooms. In addition we have twins front sea view, twins side sea view and our classic room (looking onto the street or the entrance of the hotel). The quiets’ rooms are the sea view rooms (both side and front). However not all of them are big enough to take a third bed.

Our parking includes shaded spaces and it costs 12€ per day (same rate in the last 6 years). Guest can go in and out with their room card. There are two public parkings very near us, the price there is 16€ per day. Being that we are a hotel in the heart of the city, if we compare with other city hotels, our price is between 4 and 8 € cheaper.
Marbella is a beautiful destination for leisure, with very nice hotels and also very nice villas. We do have some guests who used to come to Fuerte Marbella and now they bought a villa or an apartment, and they still come for lunch to our Beach Restaurant or to our buffet restaurant. Everyone is welcome to enjoy our typical fish on skewer and paellas.
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Southport, United Kingdom
Top Contributor
57 reviews 57 reviews
30 hotel reviews
Reviews in 27 cities Reviews in 27 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed July 2, 2013

We have stayed several times over the years and enjoy the traditional style facilities and high quality service. Dont expect ultra modern up to date rooms, they are small, very basic and the air con sometimes struggles to cope. There is now a really good discipline in terms of non reservation of sun beds and this has improved things in what is a fairly congested pool area - well done ! ( other hotels should take note.)The breakfast quality and chef service with a smile makes it a most pleasurable experience, overall another enjoyable stay.

Room Tip: If you want a sea view book the highest rooms on floors 4/5 - there is a large tree bang in front of...
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FMARBELLA, Manager at Hotel Fuerte Marbella, responded to this review, July 4, 2013
Thank you very much for your loyalty and commitment to our hotel! We are pleased to know that you enjoy coming back as often as you do. Regarding rooms, as you probably know, there are two buildings in Fuerte Marbella Hotel: Poniente and Levante. The Poniente one was fully renovated in 2005. The Levante building has once again been partially renovated last Winter, and we will again undertake another partial renovation in the coming Winters. See you soon, the chef and all of us will be just as welcoming!
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South Wales
Top Contributor
61 reviews 61 reviews
40 hotel reviews
Reviews in 37 cities Reviews in 37 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed June 24, 2013

book a room overlooking it, with a balcony. Rooms of average size, typical for the age of the hotel c late 1950s. Facilities fine, staff mostly helpful but not all, especially at peak breakfast. time. Great breakfast though, taken either indoors or out. Car parking on-site and the hotel's only a ten minute stroll from the centre of old Marbella, Orange Square, lovely old church there too.

Room Tip: Facing the sea!
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  • Stayed June 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FMARBELLA, Manager at Hotel Fuerte Marbella, responded to this review, July 4, 2013
Thank you for your stay with us during the month of June. We are glad you and your friends have enjoyed the Great Breakfast, as well as Marbella beautiful setting. We will do our very best to improve staff friendliness, specially during peak hours.
The team & I hope to welcome you soon again.
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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 23, 2013

We had a great time yet again, we have visited here a few times now and will continue to return. The cleanliness of this hotel is really great, so you can relax from the minute you arrive. We had a junior suite overlooking the pool with loungers on the terrace, which we used everyday and the room service was nice and speedy too. They accomodated all our 'asks' perfectly, we even asked them for a table for our room and without any fuss a coffee table magically appeared. Thank you El Fuerte, we'll be back again.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FMARBELLA, Manager at Hotel Fuerte Marbella, responded to this review, June 30, 2013
Thank you very much for your staying again at Fuerte Marbella and for your review. The team & I are happy to hear that you plan to return. We all look forward to it. With our kindest regards.
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Additional Information about Hotel Fuerte Marbella

Address: Avda. el Fuerte s/n, 29602 Marbella, Spain
Phone Number:
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Marbella
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Marbella
#7 Luxury Hotel in Marbella
#9 Family Hotel in Marbella
#10 On the Beach Hotel in Marbella
#11 Romantic Hotel in Marbella
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Fuerte Marbella 4*
Number of rooms: 263
Official Description (provided by the hotel):
Fuerte Marbella, the most emblematic hotel in the centre of Marbella, combines tradition and innovation. On the beach front and surrounded by 4000 sq. meters of garden, Fuerte Marbella Hotel is an oasis walking distance to the Marbella old town, with restaurant and shops. Most of the rooms have magnificent views of the Mediterranean sea. A 7 km long beach promenade allows gentle walking to the famous Puerto Banus, with international shopping and restaurants. Fuerte Marbella offers a complete sports centre with covered heated pool (winter only) and a beach restaurant with sun beds (extra charge, summer only). Easy access from Malaga International airport (60 km) by rental car, shuttle bus or private transfer (book through the hotel). Public direct bus to Marbella bus station is also available. ... more   less 
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Also Known As:
El Fuerte Resort
El Fuerte Marbella
El Fuerte Hotel Marbella

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