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“A Great Long Weekend” 5 of 5 stars
Review of Don Carlos Leisure Resort & Spa

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Don Carlos Leisure Resort & Spa
5.0 of 5 Resort   |   Avda. Zurita s/n, 29604 Marbella, Spain   |  
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15% off room rate
Ranked #15 of 77 Hotels in Marbella
Cambridge, United Kingdom
1 review
“A Great Long Weekend”
5 of 5 stars Reviewed yesterday NEW

We've just had a fantastic 3 days staying in the luxury 2 bed villa. (19) There was a private pool, and the service was outstanding - we were given a mobile phone to a PA which we used a few times. Located with private access to the beach club ( connected to the hotel ) with Nikki beach next door.
Our 6 year old loved the kids club, Noevlia was lovely and the activities were good.
Choice of pools, nice gardens and generally a stress free stay.
We booked this as a last minute break, and in this case you definately get what you pay for. 5 Stars in all aspects - we stayed in Dubai last year and this easily compares. Family friendly whilst offering privacy to those without children. We recommend this to anyone - a special few days.

Stayed May 2015
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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769 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
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English first
Salisbury, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

we stayed at the Don Carlos for a 3 night golf break, and where looked after superbly by all members of staff, they could not have been more attentive and friendly, the breakfast was excellent, i would recommend this hotel

  • Stayed April 2015, traveled with friends
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AngelesMB, Director General at Don Carlos Leisure Resort & Spa, responded to this review, 4 days ago
Dear Guest,

Thank you for your kind words and for taking the time to post them on Trip Advisor.

We loved taking care of you and your group, and will gladly welcome you back.

Kindest regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
leeds
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

We are regular visitors to Don Carlos and this time stayed for 3 nights in a Marbella view room. We are never disappointed with what this hotel has to offer, from the lush manicured tropical gardens to the nicely appointed rooms with great views. What I think sets this Hotel apart from the rest is the very high levels of service from friendly staff. From the perfectly managed booking process from Jeanette to the breakfast service staff, all are to be commended. Looking forward to returning soon when the refurbished beach club is open!

  • Stayed April 2015, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AngelesMB, Director General at Don Carlos Leisure Resort & Spa, responded to this review, 1 week ago
Dear Guest,

Thank you for your nice comments and for taking the time to post them on Trip Advisor. That way, our future guests, can have a vivid image of what they can expect.

Thank you, as well, for choosing us over and over again, and for trusting us with your holidays. We are delighted to welcome you everytime and we hope that we can do so very soon.

Kindest regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Thank you for making us feel so valued and special celebrating engagement and birthday. Hotel and staff where amazing. Thank you for making our stay so wonderful. Can't wait to come back. Wonderful memories.

Stayed April 2015, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AngelesMB, Director General at Don Carlos Leisure Resort & Spa, responded to this review, 1 week ago
Dear Guest,

THANK YOU for choosing us to be part of your lives as the venue to celebrate such special occasions!

It was our pleasure having you amongst us.

We hope to see you very soon,

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Well done to Don Carlos , such fantastic hotel, couldn't of wish for a better place to stay,
Was upgraded to the Oasis which was even more stunning & private,
A very helpful young lady showed us around (Leah) so polite & made us feel so welcome.
All the staff here are 1st Class, with such a friendly service from everyone, from reception , bar staff , restaurant staff, everyone seemed just happy & smiled at every moment.
Pool area & restaurant just fab , with service pool side so prompt & efficient & still all staff smiling , they must just enjoy working within a great environment . Will be returning so soon

Stayed April 2015, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AngelesMB, Director General at Don Carlos Leisure Resort & Spa, responded to this review, 1 week ago
Dear Guest,

Thank you for such a wonderful comment and for taking the time to post it on Trip Advisor.

We are delighted to read that you had the ultimate Don Carlos experience at our Oasis, our restaurants and with our staff. And yes, we love to work in this enviroment. We actually, enjoy doing our jobs a lot, when we see you smiling.

So thank you, once again, for helping us to make you and our future guests, happy.

Hope to see you very soon,

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

All the glowing reviews about the Don Carlos are true. The service is fantastic, the location is great and the pools and facilities excellent. The refurbished Beach Club should open in May and this will be special providing it’s next-door neighbor Nikki Beach keeps the noise down. It’s not cheap but then you know that when you book and when you walk in the lobby is very classy. We had a superior room which was not superior enough for a sea view or a balcony…..but for the price we paid through Trivago, I suppose I can’t complain. We were offered an upgrade at another €40 a night but declined.
My only comment about the room would be regarding the glass sliding door to the bathroom. Without giving too much information, something more substantial that actually closed would have been appreciated along with an electric extractor fan!

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AngelesMB, Director General at Don Carlos Leisure Resort & Spa, responded to this review, 1 week ago
Dear Guest,

Thank you for such a wonderful review and for taking the time to post it on Trip Advisor.

We work, everyday, with hopes that we can offer you the best of services and it is, well, marvellous when our guests recognize it.

We will love to have you back so you can enjoy our completely refurbished Beach Club!

Oh, and we take good note about your comments of the bathroom. We are working, as we speak, in changes on some of our bathrooms.

Kindest regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haslemere, United Kingdom
Top Contributor
76 reviews 76 reviews
15 hotel reviews
Reviews in 31 cities Reviews in 31 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First visit here for 8 years and what an experience, from the moment i walked in to the minute i left the staff could not do enough for you, they were absolutely wonderful and nothing was too much trouble, the room was great a nice view, big with an enormous bed great bathroom and spotlessly clean, I only had breakfasts there and that was nice very fresh fruit and pastries, good hot buffet and great staff.

The location is great right on the beach and a short walk to the bars and restaurants of Elvira.

I would highly recommend the Don Carlos and will be back,

  • Stayed April 2015, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AngelesMB, Director General at Don Carlos Leisure Resort & Spa, responded to this review, 2 weeks ago
Dear Guest,

Thank you for your wonderful comments and for taking the time to post them online.

We are delighted that you enjoyed being a guest at our home and that you were able to experience the real Don Carlos escapade.

Thank you, as well, for the high praise to our staff and to our breakfast options. We will love to welcome you back, maybe this time you will be able to experience our whole gastronomic offer that will amaze you.

Kindest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Don Carlos Leisure Resort & Spa

Address: Avda. Zurita s/n, 29604 Marbella, Spain
Phone Number:
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Marbella
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Marbella
#4 Top resorts Hotel in Marbella
#4 Family Hotel in Marbella
#7 Luxury Hotel in Marbella
#10 On the Beach Hotel in Marbella
#13 Romantic Hotel in Marbella
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Don Carlos Leisure Resort & Spa 5*
Number of rooms: 267
Official Description (provided by the hotel):
A luxurious beachfront jewel surrounded by 40,000m2 of luscious tropical gardens - the largest on the Costa del Sol. This sublime resort offers fabulous views of the coast and direct access to the most gorgeous beach in Marbella. Guests can also count on stunning facilities, first-class personalized service, a relaxed yet sophisticated atmosphere - and yearlong sunshine. It effortlessly caters to all desires with a wide selection of watersports, several pools, a highly reputed tennis club, a range of superb restaurants and aboutiquespa. The beach club - created by luxury spatial designer Melvin Villarroel - is recognized as one of the most "unique spaces" in Marbella. ... more   less 
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Also Known As:
Don Carlos Leisure Resort And Spa
Don Carlos Leisure Hotel Marbella
Don Carlos Resort
Don Carlos Marbella
Don Carlos Hotel Marbella
Carlos Don Hotel

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